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  5. Reviews of Apartment Hotel 11 Umeda

Reviews of Apartment Hotel 11 Umeda 3 stars

530-0014 Osaka Prefecture, Osaka, Tsurunocho1-23,Kita-ku, Japan

#355 of 1,280 Holiday rentals in Osaka

Guests' Choice

Review score

Based on 181 apartment reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    7.9

  • Value for money

    8.4

  • Free WiFi

    6.4

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Showing 76 – 100

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location clean and comfortable

    Stayed in March 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    It's bit dusty as it's next to the railway tracks.

    The near location to the train station.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    AMAZING LOCATION. Would definitely come back!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 6 nights
    • Submitted via mobile

    The check-in code was a bit hard to understand but luckily another guest who was entering the building was able to assist us. Sometimes the door pin number was hard to put in as it would change or be too sensitive.

    Amazing location, close to convenience stores (7/11, Family Mart, Lawson), train lines, mall, restaurants. Clean facilities. Fast communication from staff when we had any questions. Even though it was right by the train line there were noise cancellation measures (4 doors) so noise did not bother our group of 10. Safe area, was able to wonder the streets at night.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Great location and very clean
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    We really enjoyed our stay here, the beds were spacious and very clean. Nice big fridge, smart TV, cooking facilities, shower room with bath. You check yourself in which was an easy experience. The host was reachable for any questions so that was good. Location is fantastic walking distance to train station and we found this station had several lines and also lots of restaurants nearby. If you're in the area definitely stay here!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    Good location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    This property is a self service apartment a little unknown by most taxi drivers so can be difficult to find. There are no staff so don’t expect any on site assistance. I did not like being provided the access code so close to check in most people don’t have access to the internet on their phones whilst travelling so unless you have wifi or a Japanese eSIM or have paid for international roaming there is no way to get the access codes to the lobby or your room. I would suggest this be provided by a SMS to the booking guests contact number instead of a message via booking.com message platform.

    Location is great short walk to lots of restaurants easy to find your way around

    Stayed in April 2024

  • Reviewed: 12 April 2024

    2.0
    Very poor
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Laundry and toilet smelt badly the entire time and the train noise was exceptionally loud

    Good location

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    No table and chair in the room

    Very convenient location

    Stayed in March 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Easy check-in and out. Location near Namba station and overall great. If u are a light sleeper keep in mind that hotel is next to the train line so its noisy.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Great accommodation within close vicinity to all amenities.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    It didn’t have the poles to hang the clothes after washing.

    Modern facilities in a convenient location. Close to JR Osaka station and Hankyu Umeda station. Very easy to get around. Room was spacious for city accommodation, clean, safe and secure. Very easy to check in and out. Everything was provided for. Communication was great and responsive.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Had an amazing time
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a table and chairs on the balcony

    Lovely comfy beds, really clean, great location

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and quiet

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Very good service!!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Non

    Clean

    Stayed in March 2024

  • Reviewed: 30 March 2024

    5.0
    Needs improvement on various issues
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    There were no extra amenities close to us; we had to go to the top floor to retrieve them ourselves. Our main concern was the pile of laundry (used sheets, towels) blocking the stairs which was also the fire escape route. As a family of four adults, there were no extra pillows available. There were also no table and chairs in the room, so it was inconvenient to eat. Unfortunately, we noticed an unpleasant odour coming from the toilet and was spreading through the room; we had to close the washroom door in order to sleep. We would have preferred staff on-site that could help us with our needs.

    The kitchen amenities met expectations, and we enjoyed being able to cook. The kettle was very new and boiled water very quickly. Even though we were next to the train, the noise was minimal and didn't disturb our sleep.

    Stayed in February 2024

  • Reviewed: 21 March 2024

    6.0
    Overall, we enjoyed the stay at the hotel and again, the washing machine really, really helped!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    Cons: 1) The washing machine / oven / heater only came with Japanese instructions so it took a while to figure our directions. It would be super helpful if you provide even a very brief instruction in English. 2) It was a bit loud near the windows (the trains are passing by nonstop). Make sure to close all THREE windows so that you can minimize the noise / and keep the room warm. 3) The WIfi was provided but it was a bit weak.

    Pro: 1) There was a washing machine! Although there was no dryer (and hard to hang the laundry all over the room), it was such a relief that there was a washing machine during the travel. 2) Location was great: It was about 7~9 min walk from Umeda Station which is a central tourist sight of Osaka. 3) There were plenty of places to eat near the Hotel 4) Hotel was clean! 5) Although there was no front desk, the response came relatively fast when I wrote the assistant with any questions/problems I had during my stay.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    5.0
    Good location, But Lots of noise
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 11 nights
    • Submitted via mobile

    0 soundproofing! It had 3 panels of glass on the balcony, that made 0 difference to the trains rattling past 20hrs a day. Entry door was just as good for the Hwy on the other side. Beds were hard.

    Location was great. Room size was good

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Location and easy instructions how to get into hotel were great.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok, it would of been nice to add instructions on how to turn on the hot water, had some difficulty turning on the hot water

    Location

    Stayed in March 2024

  • Reviewed: 5 March 2024

    6.0
    Convenient location, but tiny place
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    It was a struggle to get in. the host did send instructions on the day, but it was rather confusing. and we were not alone - saw other guests looking puzzled outside. It's not a family room - the place is tiny, barely enough space to move around. They should not have listed the room as for 4 people if it's hardly enough for 2!

    it's clean and close to the train station.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    5.0
    Good room in good location.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights

    Was hoping to transport luggage, but could not. Nearby Umeda is not the most convenient or easy train station to use.

    Location. Room size and facilities were good for 3 people.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    10
    It was the best place that we rent in our trip .
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    It was perfect . The area was the best . It was near to everything . A lot of places to eat and drink and activities to do near by .

    Stayed in March 2024

  • Reviewed: 12 February 2024

    10
    Excellent experience with the good environment and the location is excellent. There are so many restaurant around the a
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Because it is very close to the railway, so a little bit noisy but still acceptable

    Nice staff and online Customer service. The apartment is very clean

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Clean and convenient
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No place to keep suit case after checkout

    Very close location to station, lots of restaurant nearby, the room is clean and spacious

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    We were happy when stayed there
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The lift was small and busy

    Clean, comfortable, and was not small as I imagined.

    Stayed in December 2023

  • Reviewed: 21 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean, comfortable, super recommended

    Stayed in December 2023

  • Reviewed: 31 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in December 2023

Showing 76 – 100

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