92-102 Gladstone Road, Parnell, 1010 Auckland, New Zealand
#107 of 184 hotels in Auckland
Guests' ChoiceBased on 5679 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
8.6
Value for money
8.3
Free WiFi
7.7
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End of dialog contentReviewed: 1 April 2024
Amanda
AustraliaIt was a little out of the way and there were some sketchy places around the hotel.
The rooms were recently renovated so it was nice and clean. The beds were comfy and the amenities were fine. Breakfast was pretty good
Stayed in March 2024
Reviewed: 1 April 2024
Madeline
New ZealandBuffet breakfsst was lovely
Stayed in March 2024
Reviewed: 31 March 2024
Andrew
New ZealandNo Toaster?
The renovation was very tasteful. A nice view of the Rose Gardens & Hauraki Gulf. Staff very friendly & obliging. Bed comfortable with a Big TV to round it out
Stayed in March 2024
Reviewed: 31 March 2024
Donna
New ZealandThe attitude of staff on checkin was alittle abrupt.
The upgrade to the rooms Including the (new bathroom. Fitout was fantastic and very timely. ALSO the wifi code worked this time. The staff on checkout were lovely and invited me back.
Stayed in March 2024
Reviewed: 26 March 2024
Katie
New Zealandthe only thing that we didn’t like was that we were able to hear everything that the people in the room next to us where doing e.g talking, snoring, moving around. we also had the people next to us try and open the door between the rooms while we were sleeping. maybe make those doors lockable.
it was a great location for what our plans were. it was very tidy and the beds were comfy. great that it had air con!
Stayed in March 2024
Reviewed: 25 March 2024
Andy
New ZealandI had added another night but on following up found out it hadn't been entered which mean't had to check out and recheck in the second night into another room which discovered only had the one Queen bed not the twin doubles as booked.I ended up sleeping on the floor as was told a single trundle bed couldn't be provided.
The customer service team were great in particular the two young ladies on the pm shift.They were friendly and were most helpful in getting my son's clothing items left behind back to us in Hastings.
Stayed in February 2024
Reviewed: 24 March 2024
Lita
New ZealandNoisy, unfortunately we had party goers close by and didn’t get much sleep due to the noise,rooms aren’t very soundproof
Clean,great location,love the balcony
Stayed in March 2024
Reviewed: 23 March 2024
Catherine
South AfricaNeeded a bin in the loo
Great location, quiet, well provisioned
Stayed in March 2024
Reviewed: 22 March 2024
Stephanie
New ZealandDue to the upgrades they are doing the building work and noise started at 8am. The windows should be upgraded to be double glazed to help with traffic noise.
Rose Park are doing significant updates to their rooms. We had an updated room which was lovely.
Stayed in March 2024
Reviewed: 21 March 2024
Doris
New ZealandNeeding better lighting and curtains need checking for lost eyehooks, and a bit of paint goes a long way with wash area to be updated. Just the little touches can go a long way
Room needs some attention, otherwise price and location was an absolute winner, with clean room.
Stayed in February 2024
Reviewed: 21 March 2024
Doireann
IrelandLocation is great, room was comfortable and clean.
Stayed in March 2024
Reviewed: 21 March 2024
Sudha
AustraliaI wasn’t very comfortable with bed however it was not big issue. I wish there was a microwave in the room. Very congested area.
Cleanliness was good. Good location. Great buffet breakfast. Many restaurants around. Lovely rose garden at the front. Lift available for luggage.
Stayed in March 2024
Reviewed: 21 March 2024
Alan
United KingdomGood location. Pleasant and helpful staff. Good breakfasts.
Stayed in March 2024
Reviewed: 21 March 2024
Duanduan
AustraliaA bit close to the main road, keep hearing cars coming down. With our stay, the renovation for hotel rooms haven’t completed yet, so you can’t really have sleep in.
Room is very clean, love the new renovated bathroom.
Stayed in March 2024
Reviewed: 20 March 2024
Elizabeth
CanadaWas there coffee in the room? I don't recall. Initially, I thought "This is not too special . . . . very basic room." BUT, it grew on me because of the staff's kindness, and the bed was so comfortable! The people working on the outside of the building were considerate too. By the time we left, I thought "This was a charming experience."
What made our stay the most valuable to us was the helpfulness and kindness of the staff. This included the front desk staff, the dining room staff. They let us go to the room early upon arrival which was great after a 14 hr flight. They also let us stay a little later as well when our cruise time was later. The cleaning staff was informative and we really appreciated their help as well. The park across the street was very lovely and great after the 14 hr. flight!
Stayed in February 2024
Reviewed: 20 March 2024
Justine
New ZealandThe hot food at breakfast was only luke warm.
Excellent location. Room was clean, and had all the facilities we needed. Great variety at breakfast.
Stayed in March 2024
Reviewed: 20 March 2024
Justine
New ZealandBed is a little hard, and it's a shame that the nice bathroom didn't have an expelair.
Lovely room, nice facilities, clean and comfortable. Nice to have a coffee machine. Very handy to Spark arena.
Stayed in March 2024
Reviewed: 20 March 2024
Eunice
SingaporeCurrently undergoing some renovation works, will be a little noisy if want to sleep in longer.
Convenient, Clean Rooms and Toilets, Comfortable Beds, Customer Care - Very Good. Thank you Maisie and colleague for the help rendered.
Stayed in March 2024
Reviewed: 20 March 2024
Jeremy
New ZealandCould do with a plate and knife to have cheese and crackers on.
Good location, fresh clean rooms and lovely staff.
Stayed in March 2024
Reviewed: 19 March 2024
Robert
New ZealandAll was good
It's location to sky city quiet and easy for us to get back onto the motorway. The receptionist was very welcoming and made a room available even though we were early
Stayed in March 2024
Reviewed: 18 March 2024
Chris
New ZealandThe room was quite dark during day light hours. Would also have been nice if it had a full size mirror.
The price was good.and the staff were helpful. It also has a nice park nearby.
Stayed in March 2024
Reviewed: 18 March 2024
Joseph
New ZealandNice and close to spark arena
Stayed in March 2024
Reviewed: 17 March 2024
Edwards
New ZealandThe noise from all the renovations. The price was too expensive for one night.
The fresh air on the balcony and the view of the rose gardens
Stayed in March 2024
Reviewed: 17 March 2024
Tanner
New ZealandIt was close to our concert venue and was a reasonable price.
Stayed in March 2024
Reviewed: 17 March 2024
Stef
New ZealandThe pillows were soft and uncomfortable and the balcony couldn't accommodate 2 people to sit for coffee and enjoy the view because of the positioning of the air con unit
Location was great to Spark Arena The balcony and Air Con were great Bathroom was beautiful Staff at arrival were great, not so friendly at departure Bed was comfortable
Stayed in March 2024
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