Very centrally located and an easy 10 minute cab ride from the airport. Very clean. Staff was very kind and friendly, and breakfast was great.

Stayed in May 2024

Though the shower area is big, the bathroom is slightly smaller than most

Rooms are spacious and new. Location was really good with a lot of good restaurants nearby. Service was excellent and the breakfast (included) was good too. Having a parking area was very convenient too.

Stayed in May 2024

Staff was super helpful and it was clean and comfortable.

Stayed in May 2024

Parking overflow was a dark, dirt, muddy lot without any cameras. I was not at all happy to park our rental car there. I'm 100% certain one of the scuffs to the plastic front under bumper was incurred in this lot, due to the darkness. I was very disappointed to learn that they do not give fresh coffee pods in the room when you stay multiple nights. This is generally a normal amenity to have freshened up daily with cleaning, but this property seems to have determined the cost of providing daily room coffee is more than the cost of client discontent. They do have coffee pods available for sale.

Good Location. Just up the hill from the busy port area. And 2 blocks from a quaint selection of restaurants (including O Tasca, yummy) Parking area is wonderful, when inside the compound walls. It was very quiet and curtains provided a wonderful dark sleeping environment. Shower water pressure was a joy, and the soap products very nice. Nice soft towels, but I would love to have a smaller washcloth included with the bath and hand towels. The rooms are very clean and spacious. We chose one of the suites (Azores Suite). Breakfast buffet was average, but plentiful. Staff were very nice and always smiling.

Stayed in May 2024

The breakfast selection was basic - the usual croissant, some ham and eggs etc. Would have liked wider selection and some variety. There was always a long line of people waiting for coffee (only one machine available and this machine worked really slowly) which was seriously annoying.

The location was good, very close to Ponta Delgada center. Also a large parking area within the hotel compound was very useful. The room was large. Also a kettle for making tea and a small fridge (for some reason no coffee was provided).

Stayed in April 2024

Nothing

Room was large and breakfast was exceptional. We appreciated being able to park our car.

Stayed in April 2024

A/c did not work

Top place

Stayed in March 2024

A/c not working and it was warm in the room They told us that could only be repaired next day …….

Clean and great staff

Stayed in March 2024

Excellent location in town, easy to walk everywhere! Delicious breakfast every morning! Yogurt, granola, fresh fruit, fresh breads & croissants! Fresh juice! Coffee machine was fast & had many options. There were eggs & meats too ( but we didn’t have those) Comfortable beds! Reception was very helpful with contacting our rental car company.

Stayed in March 2024

Eggs and veggies were not kept warm enough. Wait for the coffee machine somewhat troublesome. Suggest adding a second machine, or else keep an urn filled with hot coffee available for those folks wgo don’t want to wait on line

Excellent choice of dishes. Really enjoyed the grilled veggies with my eggs. Restaurant staff very polite and helpful.

Stayed in March 2024

The breakfast needs to be improved; I agree with previous comments that the variety offered is poor, especially regarding fruit and jams, I was expecting more options. Also the reposition of missing products can take some time. They would charge 2€ for the bottle of water that they leave in the room, which is normally a courtesy in most of the places, that was strange.

The hotel is modern, well located, accessible from the center and has everything for a nice stay. The parking space is really a big plus, as the parking spots on the street can be difficult to find in that area.

Stayed in March 2024

For the longer stay - a bit bigger variety for the breakfast could be nice.

Great location, very nice design, big room and bathroom, smart tv, very clean and cleaning every day, very helpful and friendly staff, comfortable huge bed, super convenient parking, tasty breakfast - in general - fantastic hotel that makes the visit in Azores even more amazing.

Stayed in February 2024

Nothing negative to advise

It’s modern and in a natural setting. It’s central and everyone in the city knows the property. Absolutely no complaints

Stayed in February 2024

Clean and quiet hotel with excellent breakfast and comfortable beds. Room was spacy and the balcony nice addition.

Stayed in January 2024

A bit noisy if somebody talking at the corridor.

Nice, clean hotel with greate breakfast.

Stayed in January 2024

Initially when you enter, there is an odd smell that was in the room. It could have simply been the smell of the flora and fauna post the rains. This odour does linger on a bit. But that’s literally the only issue I had with my stay!

Very clean, extremely kind staff, very quiet property, lovely balcony with each unit, perfect sized bathroom, large room! What’s not to like with this all?? :) it was perfect!

Stayed in December 2023

The room had a specific smell. I also did not like the aroma of the shower gel, it turned out to be very synthetic, cheap. Too sweet breakfast (even scrambled egg), I would like more vegetables.

Large room, very comfortable bed, working TV, cute little balcony. Rich breakfast. The car can be parked in the yard. Since we arrived on Christmas, there was a surprise waiting for us in the room.

Stayed in December 2023

Hallway a bit noisy, the rest was perfect

Great location, clean rooms, nice staff only con is hallway is a bit noisy

Stayed in December 2023

Everything was perfect

Stayed in November 2023

Noisy slamming of doors at end of hallway every time someone came in or left.

Private safe parking Great breakfast

Stayed in November 2023

The quality of the breakfast was very good, but the stuff was under my expectations,no refills, bad and boring production of coffe from the stuff there,and basically rude behaviours

The comfortable room,the cleaning also 10/10,

Stayed in November 2023

Nothing

Location was good and the rooms were comfortable. I also liked easy parking option and they provided towels if asked. The staff was very friendly.

Stayed in November 2023

X

Geeat room staff breakfast And welcoming For our dogs

Stayed in November 2023

sometimes refilling of stuff was bit slow and was ended before breakfast time was over..

Super car parking. Fast WiFi.OK breakfast selection of food

Stayed in October 2023