- no parking, but its relatively easy to find street parking in town

I loooooved this hotel! Apparently it was only open less than a month when I stayed here. Everything is brand new, clean, and high quality. Wasn't noisy at all since there's no traffic surrounding it. Super comfortable beds and gorgeous bathroom. I loved that they use local artists and materials to highlight Azores. I liked how the breakfast is made-to-order and I stayed long enough to try everything. I had one of my better dinners of my trip in the restaurant as well. The staff was super attentive, gave me all the recommendations, and made sure i was having the best stay ever. I chatted up a few of them and they are sooooo nice. Also the pool is amazing! Never seen anything like it before. Really beautiful place to relax and zone out after adventuring all day.

Stayed in April 2024

Although there are lock boxes they are not bolted down and can be easily removed, so as result they are redundant. The spa pool area can be very slippery though I am not sure how that can be helped. Perhaps they could put down some rubber mats As one could easily fall. The massage treatment is too rushed in the feeling of the approach and the practitioner while she is very gracious, needs to be more present and engage in mindfulness practice, while working. Not all, and cannot be helped, but some of the rooms at the back face quite an ugly view.

The breakfast is excellent here, as most definitely are all the staff, And then also the decor, the design and layout, the art work, the bar and menu, the salt water spa pool and the location as well are fab. The enclosed garden is so lovely and there are windows looking out from the dining area and the spa pool as well. Gorgeous! The Bar is wonderful and the array of drinks available are very good and sophisticated. The wait staff perfect. The front desk lady whom greeted us was awesome and when we wanted to change to a bigger room the next day she swiftly accommodated us and we moved to a much bigger room facing the front with a much better view and we loved our stay. We would definitely stay here again and highly recommend the place to everyone as it is a special place!

Stayed in May 2024

This is a new hotel - opened in Feb 2024. It is nicely done and located in city center on a pedestrian street. The staff was very accommodating and welcoming. Everyone spoke English well

Stayed in May 2024

Not a single complaint, it was incredible

When booking our trip to Ponta Delgada and trying to decide on a hotel, we kept coming back to Nine Dots. We were hesitant because it was a new property (just opened in March 2024), so there were very few reviews to go off. Ultimately, we decided to go through with booking at Nine Dots and omg - I cannot recommend this place enough. To start, our flight was a red eye so we arrived in Ponta at 6:45 am. We picked up our car at the airport (booked through GoRentACar Sao Miguel, highly recommend) and because it was SO early, we weren't sure what to do. We decided to go right to the hotel and get our bearings and explore until we were able to check into our room. The front desk staff were some of the nicest people we met on the island. They immediately offered us breakfast (complimentary with your stay) and said they would get our room ready. We had the most incredible breakfast and by 9:30 am, we were in our room which was SO nice because we definitely needed to shower and change before starting our day. The location is unbeatable. Right on one of the central streets with all the restaurants and shops you could want around you. They have the cutest little outdoor patio, and every floor of the hotel has terraces and quaint areas to sit outside with drinks or a book. I seriously can't explain enough how beautifully curated everything is, the cleanliness, the friendliness of the staff, or how amazing the food and drinks are. The complimentary breakfast is 11/10. Upon sitting, you're given the most delicious bread board with local jams, honey, and spreads. Between making your own omelet to a protein chia bowl, it exceeded my expectations. The salt water indoor heated pool was UNREAL. My boyfriend and I did extensive hiking everyday, so to come back to the hotel and have a cocktail followed by relaxing in the pool was the best way to relax.

Stayed in April 2024

Nothing.

The hotel is amazing! The best place we stayed at in Azores. The staff is very kind and friendly, the food at the restaurant is delicious, both breakfast and lunch. We loved the design a lot - minimalistic and modern. They also have a small gallery with paintings on each floor, which we enjoyed a lot.

Stayed in May 2024

The staff was extremely accommodating and the pool was wonderful.

Stayed in May 2024

Nothing!

The spa facilities were delightful, the staff were super helpful and accommodating, the hotel room was clean and comfy.

Stayed in May 2024

The hotel was absolutely beautiful, including the common areas, the spa (which guests have access to including the pool) and the rooms! The breakfasts were lovely, and it was great to have so many options and to be able to eat in a beautiful space. Perhaps most striking was the staff. We arrived a little later than our arrival time and there was a festival in the city. The nine dots staff called us to check in, and then told us to get as close to the hotel as we could with all the road blockings. They then found us (a few blocks away) and escorted us to the hotel. It was above and beyond.

Stayed in May 2024

Very nice new hotel.

Stayed in May 2024

Access by car is limited, parking is a tad difficult.

Breakfast was very good, the restaurant and the bar are excellent. The swimming pool looks amazing.

Stayed in May 2024

Nothing to say

Good location excellent breakfast, pool and steam room very relaxing

Stayed in April 2024

A greater selection of pillows would have been better.

Great small boutique hotel with lots of great facilities - the bar, the restaurant and the pool are excellent.

Stayed in April 2024

The room was just a bit small for us

The staff is very nice, nice breakfast , great location and very clean hotel.

Stayed in April 2024

Nothing.

Great staff that is helpful on any reasonable request. A very clean and comfortable room. It was very quiet at night'. Air conditioner is very quiet and the bathroom is modern with a great shower.The indoor is very warm and inviting.othing

Stayed in April 2024

At first, I was hesitant booking this hotel and had a totally different place in mind but now I can surely say that Nine dots is a nine star hotel without any doubt! From the minute we arrived until we left, everything was absolutely exceptional: the facility itself ( rooms, restaurant, spa area), service and location.. This hotel is a hidden gem right in the center of Ponta Delgada!

Stayed in April 2024

We are having a hard time finding something that we were not happy with.

We loved the experience from the moment we stepped into building and were greeted by the lovely staff. We’ve felt taken care of and looked after when some challenges came up. These were solved swiftly and with a kind attitude. The interior design is spot on and great attention to detail has gone into it. The spa is lovely and offers a sanctuary away from the bustling streets. Many thanks for the lovely stay to the whole team. We’d choose this hotel again.

Stayed in April 2024

Wonderful staff. Best indoor pool I have ever seen. Like a Roman bath house. Amazing. Art work throughout the hotel.

Stayed in April 2024

Convenient walkable location. Lovely pool/spa area. Made to Order breakfast with good options.

Stayed in April 2024

This hotel made dealing with a canceled flight and an extra night in the Azores worth it. Everyone was so friendly and helpful and I had one of the best massages (Biana rocks!) of my life!

Stayed in April 2024

This charming hotel is completely new (April 2024), breakfast is excellent and the pool is one of a kind

Stayed in April 2024

Everything was great

Firstly need to say, that this was the best hotel where I ever stayed. Starting with reception where the guys was extremely pleasant and helpful, till the all time spent here. The hotel has great new swimmingpool and massage (great specialist) and perfect tasty breakfast. So, highly recommend this place to visit. Located in the city centre.

Stayed in April 2024

The newly renovated hotel exceeded expectations! Rooms were stylish, though a bit cozy. Fantastic facilities, including a practically private spa. The staff incredibly helpful and friendly. Highly recommend!

Stayed in April 2024

Beautiful restaurant with a gorgeous pátio garden. Breakfast was good quality except still misses some consistency . Stuff was super helpful and friendly.

Stayed in March 2024

The only downside to staying here is that that the hotel does not have its own parking area, you must use a public parking garage or fend for yourself on the tiny streets.

The breakfast was lovely, including a variety of breads, protein, and fresh fruit salad. The Staff was unbelievably nice and helpful, even helping us translate a hospital bill that I got while we were there.

Stayed in March 2024