Av. João Bosco Mota Amaral nº 4, 9500-771 Ponta Delgada, Portugal
#19 of 52 hotels in Ponta Delgada
Guests' ChoiceBased on 502 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.2
Staff
9.3
Value for money
8.6
Free WiFi
9.5
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End of dialog contentReviewed: 1 June 2024
David
United StatesAgain, ALL was EXCEPTIONAL!
ALL was EXCEPTIONAL!
Stayed in May 2024
Reviewed: 24 May 2024
Daniel
United StatesI have no complaints!
The staff were very helpful. The room was comfortable and the view was wonderful.
Stayed in May 2024
Reviewed: 24 May 2024
Emily
United StatesStaff was wonderful and accommodating. Location was central enough to access everything but a bit out of the busiest part of town. Breakfast was fantastic.
Stayed in May 2024
Reviewed: 22 May 2024
Tinsley
United KingdomLeaving!
The staff were so friendly and hel0ful and could not do enough for us .thr room was gorgeous with fabulous sea view. Gratuities in room were very generous and whatever we asked for was provided with a smile. The bar upstairs was really lovely - we could see dolphin's playing in the bay
Stayed in May 2024
Reviewed: 7 May 2024
Patricia
United StatesBlack bathroom
Staff were very nice
Stayed in May 2024
Reviewed: 6 May 2024
Hardicre
United KingdomThe view from the property and its location for walking around town.
Perfect location for a week in the Azores.
Stayed in April 2024
Reviewed: 6 May 2024
Malorie
United StatesWe were the first people off the plane at 630 am. Got to the hotel at 7am..only people there. Our rooms weren’t ready which was fine. They had one room ready by 1145. The issue was everyone else who checked in after us had a room and finally around three oclock they “found “ a room. These reservations were made six months ago. I would have thought that considering we were the first group to check in, as soon as a second room was available it would have been assigned to us. They saw us sitting for several hours just waiting.
Clean, contemporary, great staff
Stayed in May 2024
Reviewed: 1 May 2024
Jim
PortugalHad an issue with food service at the rooftop bar, which comes from the main kitchen on the first floor. To their credit, restaurant management was very responsive to our issues. Hopefully, this gets fixed in the future.
Gorgeous hotel with wonderful staff. Spa is especially lovely. Main restaurant served excellent food with outstanding service. Room was spacious and the bed very comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Dorothy
United KingdomDid not like the breakfast. No much options either. Breakfast at grand hotel and marina athletico are better
Like the cleanliness off hotel and staff are positive , supportive and friendly. Staff are always willing to help
Stayed in April 2024
Reviewed: 20 April 2024
Nw
FranceNice hotel, well situated. Very friendly staff and the breakfast was great.
Stayed in April 2024
Reviewed: 18 April 2024
Rita
United StatesEverything, staff was so friendly and helpful
Stayed in April 2024
Reviewed: 3 April 2024
Susan
United StatesEmployees all so nice! Especially the concierge. Comfortable room. Nice bar on roof. Grateful to receive early check in.
Stayed in March 2024
Reviewed: 25 March 2024
Unsworth
CanadaBreakfast and dinner : oustanding
New modern
Stayed in March 2024
Reviewed: 19 March 2024
Jennifer
CanadaThis is a stunning hotel. The staff demonstrated incredible attention to detail and above-and-beyond customer service. The restaurant has excellent food. The spa facilities were clean, and there was great availability. There is underground parking available. The location is perfect for easy access by car and for exploring the city on foot!
Stayed in March 2024
Reviewed: 19 March 2024
Travelover22
United StatesThe friendliest hotel in San Miguel. Loved the staff. Beautiful decoration.
Stayed in March 2024
Reviewed: 7 March 2024
Anne
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 March 2024
Brian
PortugalNothing
Fantastic staff, all extremely professional and friendly. Our room had a lovely view over the marina/harbour and was very comfortable and a great size. Breakfast was superb, and again, the staff were fantastic.
Stayed in March 2024
Reviewed: 1 March 2024
Rowat
CanadaThat the outdoor pool wasn't heated for year round use and the restaurant opens rather late for western standards.
The spa was great! Staff were so awesome and went above and beyond to make me feel special. Handwritten notes and complimentary cheese and wine upon my arrival to handwritten birthday wish with a mini cake and bottle of champagne on my birthday. Responsive to all needs.
Stayed in February 2024
Reviewed: 24 February 2024
Michele
United StatesThe staff are so friendly, the location is great, the breakfast is delicious and the property is lovely!
Stayed in February 2024
Reviewed: 11 February 2024
Michael
United KingdomNothing
Everything, probably the best place I have stayed Food, hospitality, location great
Stayed in December 2023
Reviewed: 9 February 2024
Rafał
PolandA little bit too loud music during weekend nights coming probably from some nearby bar or club. I think that closed windows should at the hotel should do a better job blocking this kind of noise. Walls in our room was a bit dirty and could use some repainting.
Very nice and helpful staff, great views, local food and drinks, good restaurant, amazing breakfasts.
Stayed in February 2024
Reviewed: 5 February 2024
Paul
PortugalAll good
Food was excellent
Stayed in February 2024
Reviewed: 30 January 2024
Cristina
PortugalSmall indoor pool, but we have shifts to access the spa. So despite the size, the pool doesn’t get crowded
Commodities really comfortable. Staff is really, really nice. The breakfast options are excellent
Stayed in January 2024
Reviewed: 30 January 2024
Beata
PolandWeather :-)
Spa is excellent
Stayed in November 2023
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