Rua do Passal Travessa do Passal Nº1, 9500-097 Ponta Delgada, Portugal
#23 of 53 hotels in Ponta Delgada
Guests' ChoiceBased on 209 hostel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.5
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 28 May 2024
Hilberg
PortugalI am very grateful to Paulo for very clear directions, for being a gracious host, and for helping us with everything we needed such as a rental car, hikes, sights, and more. Paulo was amazing!!!!
Stayed in May 2024
Reviewed: 26 May 2024
Hui
TaiwanNothing
Everything. The hotel is well designed, very elegant, and very clean. The location is perfect, away from the noise but very easy to access into the city center. The bed is snuggly. The room has enough space for everyone to keep their own belongings. The owner Paulo is extremely friendly, helpful and kind. And the lady who’s cleaning and serving our breakfast always shows her smile to everyone☺️. This place is not just a hotel ( not like a hostel at all), but a home for every traveler in Azores. I would definitely come back here next time!!
Stayed in May 2024
Reviewed: 13 May 2024
Madalina
LuxembourgEverything was clean, comfortable and well designed. Super great breakfast with vegan options and of course, the nicest and most helpful host - Paulo.
Stayed in May 2024
Reviewed: 4 May 2024
Klaudia
SlovakiaEverything was great.
Very clean, felt safe and like at home.
Stayed in May 2024
Reviewed: 3 May 2024
Marián
SlovakiaUsually you get clean towels everyday, even saw everyday changing sheets, here you had to Pay for that. But it wasnt much money so it wasnt big deal
Very nice owner, everything worked very good and it was clean
Stayed in May 2024
Reviewed: 30 April 2024
Lucian
IcelandThe Hostel is clean, welcoming, with a fresh, friendly and modern vibe, from the lounge room to dorms. Located in a very quiet neighborhood, walkable distance from the centre. Being there certainly contributed to making my visit to the Azores a memorable time. Loved it!
Stayed in April 2024
Reviewed: 29 April 2024
Doran
IrelandReally clean, quiet and helpful staff.
Stayed in April 2024
Reviewed: 24 April 2024
Beatriz
PortugalEverything!
Stayed in April 2024
Reviewed: 31 March 2024
Stefano
BermudaI like everything, o was in the suite and was perfect! Maybe but just maybe more selection on the breakfast! But let say was good enough!
Rate 11 at steps from everything
Stayed in March 2024
Reviewed: 12 February 2024
Monika
PolandVery clean place, centrally located. You can get useful tips on exploring the island. Reception is not 24 hours but staff is available via instant messaging.
Stayed in February 2024
Reviewed: 30 October 2023
Michalina
PolandThanks for a nice stay and help with organizing my stay in Sao Miguel!
Stayed in October 2023
Reviewed: 25 October 2023
Панченко
PortugalEverything was perfect!
Stayed in October 2023
Reviewed: 24 October 2023
Mint
Francethere is no mini refrigerator in the shared kitchenette
Paulo and his wife are very hospitable and nice owners of this hostel. Paulo tries to make every guest feel comfortable and like at home: he communicates with guests, interested in them, gives useful tips on visiting the island, the route, transport. It was very nice of him when he lent me his raincoat for free for a day when it was raining! The hostel is always clean! There is no noise from other guests, somehow travelers are selected in this place, respectfully treating others. It is cozy to be in a common area where you can eat, sit on the couch, read, watch TV, sit at a laptop. Breakfast is also included for this price: toast with ham and cheese, toast with peanut paste, jam, milk (normal and lactose-free) with wheat and corn flakes, tea, coffee, orange juice. Wi-Fi is very good and fast. Lockers that can be locked using your electronic card for your room. Good location in the center. Rent of towels for the shower 2,5 €, for the beach 2,5 €.
Stayed in October 2023
Reviewed: 19 October 2023
Sarah
United StatesThe location is good but it’s not right in the middle of all the restaurants, bars, etc. it worked out fine but just FYI. The streets around the hostel are very quiet, but the busier city center is only 8 minutes walking away. Most of my tours couldn’t pick up at the hostel either and instead asked me to go somewhere more central.
The staff went out of their way for my stay, specifically helping me schedule all of my Taxis. The beds were very comfortable and had privacy curtains, which I love. The whole place felt very secure - when you check in, you get a card that unlocks your room, your locker, the building, etc. all doors are locked by default and can only be accessed with a card. For a solo traveler like me, the security brought a ton of peace of mind.
Stayed in October 2023
Reviewed: 7 October 2023
Satu
FinlandThe suite was exactly like promised and it had everything we needes for our stay. I would like to thank the friendly and helpful staff of the hostel and especially Paulo. He gave us the best tips to explore the island, helped us to rent the car and was just very nice and super helpful with everything. He really made our stay in Açores!
Stayed in October 2023
Reviewed: 7 October 2023
Kevin
Francegreat hotel and staff !
Stayed in September 2023
Reviewed: 7 October 2023
Harrison
United StatesThis was my best experience at any hotel or hostel. Ownership was so kind, the place was spotless, beds were great, no noise, I am only upset that I didn’t stay here longer. Hospitality was the best I’ve seen
Stayed in October 2023
Reviewed: 3 October 2023
Limosch
United StatesIf you arrive late, you are already paying for a night that you hardly used and on top a late fee that is almost the price of a room.
The place is exceptionally clean. The manager Paulo is extremely helpful and nice. The best thing about the hostel is that they thought of all the small little things that can make a stay better. A light and outlet next to your bed, an organizer to put your stuff. The showers with 2 hooks and a bench to put your stuff. The sinks with cabinets and individual mirrors. It made getting organized in the morning just so easy. The breakfast was nice and even there, they have different types of milk.
Stayed in September 2023
Reviewed: 2 October 2023
Bruna
PortugalUnfortunately the ac was not working and made our stay not that good
Paulo is a really good host with amazing tips about the island
Stayed in September 2023
Reviewed: 2 October 2023
Itay
IsraelBreakfast could be better and also some basic cooking stuff(salt, pepper, oil) would be very helpful
The staff were friendly and very helpful. The apartment is spacious, clean and also the kitchen was well equipped.
Stayed in October 2023
Reviewed: 1 October 2023
Anastasios
GreeceFor 65 e per night I expected something better, for example they could provide towels.
Manager Paul was helping me to find my way around the island.
Stayed in September 2023
Reviewed: 21 September 2023
Vanessa
United KingdomNothing.
Stayed for one night as a stopover. Paulo (owner and a local) was incredibly helpful in helping us plan our trip around Sao Miguel. Breakfast was basic but adequate.
Stayed in September 2023
Reviewed: 20 September 2023
Yuverde
PolandVery nice helpful staff, who helped us order a taxi to the airport and gave us tips on what to see around and even on how to get to the other islands. There was a mixup in our booking but because of that, we got upgraded to a bigger room, which was very nice 🙂
Stayed in September 2023
Reviewed: 13 September 2023
Stefan
AustriaVery, very friendly and supporting Paulo(owner)!
Stayed in September 2023
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