The shower was cold and the mattress was hard but these are minor issues that wouldn’t prevent us from revisiting.

All the staff were so friendly, helpful and welcoming. The little touches for the kids like plastic crockery and cutlery, high chairs for kids as well as babies made life so much easier. Pool access room was so convenient and plenty of shaded areas in and around the pool for us to relax in. We LOVED feeding time with the piglets and the little play area was a hit for our son. The gardens are beautiful and lovely to walk through.

Stayed in May 2024

The private beach, lagoon pool, the hillside suite rooms, and so on. The staff were wonderful and accommodating. Ms. Tiffy at the front office was very welcoming and made the check in process incredibly smooth.

Stayed in April 2024

Very clean

So beautiful

Stayed in April 2024

We booked a poolside room but we were given a hillside room. It was my son’s wedding & we were very disappointed that we were so far away from everyone else.

Stayed in April 2024

Would have had ceiling fans to minimise use of AC. And bath products when there is a bath. Lack of superior customer service, something you would expect from such a beautiful place

Enjoyed the tranquillity and beautiful views. Huge breakfast choices and complimentary shuttle to Patong. Pesto pasta was divine 😋

Stayed in April 2024

It's old and needs updating. However, I'm old and need updating too!

It's location and architecture.

Stayed in April 2024

Housekeeping services is not upto the mark. You will have to remind them multiple times to get some basic things like towels, coffee sachets, etc which they had initially missed to replace it.

Nature bound location

Stayed in April 2024

The pool was dangerous to be in at night. We witnessed a snake like creature at around 6.45pm therefore we believe there should be adequate light to the pool if its open until late. The beach was rocky and there were lots of jellyfish. The pool bar staff on the 17th April 2024 were unaccomodative and unprofessional. The garden view room needs improvement since one of our rooms did not meet the standards we expected. The AC did not work at the garden view room and the lock from the inside did not work, which we had to complain of.

Breakfast was good. The garden was beautiful.

Stayed in April 2024

I think that food selection and quality could be better as everything else is really good

We had a room with access to lagoon and it was magical experience… I would stay here over and over. So many interesting art pieces around the property that after 15 days we are still discovering new pieces!

Stayed in April 2024

Lack of music

Beach breakfast and pool

Stayed in April 2024

None

Location amazing

Stayed in April 2024

The luandry service is super expensive and over price with low quality, they didnt iron my clothes at all and they charge for 3,00baht.

Location, next to the beach and nice pool

Stayed in April 2024

Even though we booked for a twin room and at the reception they confirmed that the room was indeed a twin one, but into the room we had a double bad. We had to wait for about 30 minutes for them to change and remake the beds. The view from the garden view villa was partially blocked by the other villas, having only a small place to admire their garden. Also at the restaurant there are some items that you can see on the TVs from there that arent in the menu. (For example: pizza). The hotel looked decent even though it is old and they could make small changes (some tiles are broken in the villas teracces). Also I think it is a bit overpriced for what it has to offer.

The beautiful gardens! The room was spacious! The beds were comfortable.

Stayed in April 2024

Mosquitoes since we stayed Lagoon pool side!

Peaceful beach and nice breakfast

Stayed in April 2024

Rooms were located far away. Buggy service wasn't readily available and not on time.

place was located away from the busy area. It is quite and a good place to relax.

Stayed in April 2024

If you have a swim up poolside room there’s A LOT of mosquitos. The beach isn’t very accessible towards the afternoon due to low tide.

I love how beautiful the property is! the staff are very friendly, the food at the restaurant is AMAZING, very nice pool, and I loved the beach! the snorkeling is very pretty.

Stayed in April 2024

The location isn’t great, with no restaurants on the beach or long tail boats able to dock due to the coral. The beach itself, is nice but not the best in Phuket by any means. It’s also not walking distance to any town and the shuttles to nearby Kamala and Patong are not that regular (only one to Kamala a day). If you have a room “hillside” be warned. It is the slowest funicular train up I’ve ever sat in. Half our party were located here and it did ruin their holiday a bit being se far away from the pool, restaurants, and it taking so long. I would suggest a room on the beach or swim up room.

The pool and gardens are the stand out features of this property. The gardens are beautiful and very well kept. The pool is huge with little nooks and crannies with waterfalls and small coves to relax in. It would never feel crowded even at full capacity. The breakfasts is also excellent with a variety of food and selections of eggs, pastries, fruit and decent coffee! I would also add that the free daily yoga every morning was an unexpected bonus and and Sonia, the yoga teacher, is fabulous. You can also do ice baths with her and sunset yoga.

Stayed in April 2024

Some problem with toilet water leaking. The staff was super helpful and useful but we had problem every day and was a bit annoying.

Stayed in April 2024

The transport to the hillside rooms on the cable cars were a hassle and worked until a certain hour at night.

Location, facilities, atmosphere, it was just an amazing vacation! Pool was amazing!

Stayed in April 2024

Only one power suplay in the room. The beach is not for swiming ( to many rocks in the see. It is impossible walk or swim.

Garden

Stayed in April 2024

To far from the center

The pool the staff and the alcohol was really good!!

Stayed in April 2024

The beach is poor! The sand is course and not easy to walk on, the rock in the sea makes swimming a virtual impossibility. The gym is truly poor with very little equipment. The only bar that is open is the that by the pool and that shuts at 10:30 !!! F&B on site is expensive for Thailand.

The room was excellent, staff superb and the pool and pool restaurant/bar were very good. The grounds are beautiful. Access to our rooms on the hill was no problem at any time of day or night.

Stayed in March 2024

The main disadvantage is the falling off tiles in the pool, which can cause serious injuries. We all had some minor cuts, and our daughter received a rather deep cut on her leg, a lot of blood, etc., the hotel manager simply apologized and that was all. Yes, they are trying to replace the tiles step by step, but it doesn't really help. The rooms definitely require a good renovation, because skewed doors and paint stains do not correspond at all to the level of the hotel and prices. There is a long wait for a taxi at the hotel if you call on an app, for example, and taxi at the hotel are quite expensive. If you have a car or a bike, the location is great. And more of a wish than a minus - some kind of dryer for swimsuits on the veranda would be nice.

firstly, a very beautiful territory, green and well-groomed. Large swimming pool surrounded by greenery and trees - very nice to admire. good breakfasts - tasty, good choice, european and local cuisine. Having your own beach is a definite plus - there are enough sun loungers, excellent snorkeling. Yes, when the tide goes out, rocks are exposed, but in high water you can swim perfectly, you just need to follow the tide schedule. There is rental equipment for snorkeling, but only for adults. The main attraction for children is a mini-zoo for an hour twice a day :) Mini pigs, parrots, turtles, pigeons and rabbits. You can feed and pet them - very interesting for both children and adults.

Stayed in March 2024

The beach was not very good.

The closeness to the beach, rooms were large, buffet breakfast was amazing with choice, the pool was always clean. Staff were extremely friendly and polite

Stayed in March 2024