Parking area could be better

The facility was nice, and the staff were great

Stayed in December 2023

The breakfast wasn’t that good, cold egg, one cereal and cold bagel. Really small juice and really small water. They give you this in paper bags. Inside the rooms there was no courtesy bottled water.

I liked the rooms, the beds were comfy, the shower was nice. It’s really close to JFK airport.

Stayed in December 2023

The breakfast is awful. It’s a processed pre cut bagel with a water, orange juice and a super moist muffin. There was no fruit, no cereall (except for Raisin Bran) & no actual breakfast. This was all in a brown paper bag at reception.

Staff were great, room was clean & had everything we needed.

Stayed in December 2023

The pricing....but everything is overpriced!

The breakfast was decent. The location was good for airport access. The best offer was the airport shuttle offered.

Stayed in December 2023

Everything

Nothing

Stayed in December 2023

A month later I am yet to receive my incidental refund from the hotel as promised. The timeline given is 7days after check out. I have sent numerous emails requesting for the refund. There has been no response. I hope that this will be effected before the year ends!

The location was very convenient.

Stayed in November 2023

Breakfast

Stayed in December 2023

include breakfast rooms are small hotel doesn't take cash and that's not good for foreigners

there is no breakfast sitting, its more like a grab and go but breakfast starts at 5 or 6 am which was after the time we left the hotel to catch our flight. location is good but slight difficult to find, not visible enough

Stayed in December 2023

Booking system for transfer back to the airport is unreliable and nearly ended up not taking us in time for our flight.

Very easy to access from JFK. Regular transfers available.

Stayed in November 2023

Generally a decent room, spacious bathroom. However, this hotel provided the bare minimum as far as quality and amenities. The window shades were broken – I had to use my suitcase in the window to prop up the shades because they're broken. The breakfast provided wasn't anything except an individually wrapped muffin and bagel. I feel like for the cost of the hotel, they provided the absolute bare minimum.

Stayed in November 2023

The location close to airport was perfect, the breakfast was a bit limited, but the concept of having it bagged is a good one though.

Stayed in November 2023

Noise but that’s can’t be helped

Very easy to get to the airport

Stayed in November 2023

The window shutters were a joke, falling apart. The surroundings of the hotel are horrible, in an industrial zone. The breakfast is a joke, served in paper bags to be collected at a table like in a low grade canteen.

The bed is comfy and the size of the room is nice. There is a fairly convenient living room to wait for the flights. There is a shuttle going back and forth to Federal Circle to take the Air Train to the terminals. Be aware that the Air Train doesn't go to Terminal 1. JFK is a lousy airport under renovations.

Stayed in November 2023

The room was a little bit noisy.

I spent just one night there. Great location for my purpose. The staff was so kindness, and the room was nice for the value.

Stayed in October 2023

location very close to JFK, but nothing to see or do in the area outside the hotel

service of staff was ecxellenet. kind and helpful. although hotel was undergoing renovation work at the time, it did not affect us. beds were comfortable. room clean.

Stayed in October 2023

Price

Location & shuttle service

Stayed in November 2023

Because of distance to restaurants, breakfast could have been better

Stayed in November 2023

The bed was SO comfortable! I wish I knew what kind of mattress was on the bed! The extra money we spent was for a cab ride from the airport. I had to use Google Maps to help the cab driver find your hotel. We had to leave too early to enjoy breakfast.

Stayed in November 2023

The receptionist made a snarky comment about us having too many kids. If she doesn't want or like kids that's her problem.

Stayed in October 2023

I liked it

Breakfast was good and location was also good as well as accessible.

Stayed in November 2023

N/a

Great customer service

Stayed in November 2023

Service and customer relationship. Also, they can provide something better for breakfast.

The breakfast was a below par for me. Location to the airport was excellent.

Stayed in September 2023

Coffee maker didn’t work

close to airport

Stayed in October 2023

As above. Need packed breakfast for early checkouts

Since this is an airport and people start leaving at 6am when the breakfast is about to begin their should be an option of snacks or packed breakfast. Every other thing was good

Stayed in November 2023

Driveway blocked so you had to carry your luggage uphill and downhill. Location. Very sketchy. Only Hilton restaurant close by but clerk gave me some delivery options

Staff were helpful. Shuttle TO the airport. Room was nice.

Stayed in November 2023