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Reviews of Tan Son Nhat Saigon Hotel 5 stars

202 Hoang Van Thu Street, Ward 9, Phu Nhuan District, Phu Nhuan, Ho Chi Minh City, Vietnam

#438 of 989 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 85 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 2 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Excellent breakfast and lunch in Blue coffee and BBQ restaurant. Large and clean room. Location is close to the airport.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Good value. Safe. Clean.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish the steam room and sauna at the pool men change room were working. That would have been nice. We couldn't get it working when we were there.

    We stayed at this hotel on a local's recommendation, and we had a wonderful stay. My uncle dropped his wallet in the lobby and they made the effort to return it to him after doing due diligence to make sure he is the rightful owner. A big thank you to Hoa and Linh. Breakfast was great, and there are a few good eateries within the hotel. Rooms and corridors were clean. There is a nice sunny pool on the 4th floor and a gym in the next building just 1min walk away. There's a convenience store across the road. Generally happy, and will stay here again. Another thing we like abt the hotel is its proximity to the airport. Less than 10min car ride. Easy to call a Grab (local uber) to anywhere. Never have to wait for more than 5min.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Enjoyed our stay and staff excellent.
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Fair distance from centre of the City

    Close to the Airport and wedding venue the White Palace we attended.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast and dimsum restaurant inside.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    There were two restaurants inside the property but both were not operating. No gym in the facilities although it was suggested we had access to a gym in another facility down the road. The hotel was a bit old but served its purpose for the short stays into an out of the airport.

    Airport transfer went well with no delays. Breakfast buffet was good but other restaurant facilities were limited to the outlet in the grounds which itself had a limited menu. The swimming pool was a decent size and not busy so could actually be used for swimming. Overall, good value for money

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Affordable, comfortable, lovable
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The TV was not working properly and the wifi connection was unstable. Shower curtain needed replacement.

    Excellent service by the front staff, facility staff. Quick and accurate outcomes. The Chinese restaurant on the 2nd floor is one of the best in town. Fresh fish, meat, vegetable dishes. Great dimsums too. Reasonable price. Hotel location very close to the airport, so no need to worry about traffic when heading off to catch a plane.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Missing the toilet paper and tissue when I get into the room

    Very nice place ! The food was good too.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good for an overnight stay while transitting through HCM
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night

    It felt a little dated and it wasn't the cleanest hotel

    Great location, good value, our room was very spacious (we had an executive suite)

    Stayed in April 2024

  • Reviewed: 30 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 5 nights
    • Submitted via mobile

    Spa was not open, the sofa in our non smoking suite had cigarette burns. Gym is under equipped for a 5 star hotel.

    The staff are very friendly and helpful. Breakfast is tasty with lots of options. The location of the hotel is very convenient as it is a stones throw from the airport.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Fine hotel
    • Business trip
    • Group
    • Suite
    • Stayed 3 nights

    Carpet is the room was a bit too old.

    Room is huge and the price reasonable compared to other 5 star hotels in Saigon

    Stayed in December 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The hotel should educate one lady who stand in front of the Restaurant. I remember asking kindly to refill water in my Tumbler, and there was a 'senior' lady stared at me and informed abruptly that the restaurant does not refill Tumbler. It's weird, because I refilled water for my Tumbler before. Never, in my experience, in any country, in a five star hotel, I cannot refill my Tumbler from the restaurant. She then told me to call room service in order to get bottled water. But the thing is, I don't want bottled water in plastic. She then suggested that I simply go to Reception and get some cold water from there. It was impolite, and I was offended.

    - The Doorman and Front Office/Reception were very accommodative - There was a welcome drink in the Reception area - Clean bathroom - Room was quite spacious - Internet worked well

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Enjoyable. Warm welcome. Small hiccups within tolerable expectation.
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 6 nights

    WIFI could be better. TV could start using android TV, some other upgrade such as lighting arrangements could also be upgrade to better serve customer.

    Building was well built, environment was up to standards, everything was 5 star standards. So, expect what you get when buying 5 star service hotels. :) Some of equipment was quite old fashioned and WIFI also goes on and off. But overall still within acceptable expectation.

    Stayed in October 2023

  • Reviewed: 10 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very near to airport

    Stayed in August 2023

  • Reviewed: 26 August 2023

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel smells too much like perfume. And the bathtub need to change because water always splash out.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Good

    All good

    Stayed in August 2023

  • Reviewed: 6 June 2023

    9.0
    great stay
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night

    excellent breakfast big property best location

    Stayed in June 2023

  • Reviewed: 23 December 2022

    9.0
    Good Choice for short visits and business trips
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 5 nights

    Some outdoor noise in early morning and late nights

    Supportive staff and good facilities

    Stayed in December 2022

  • Reviewed: 22 November 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is poor. Shower is in the bath tub. Handicapped people will have a problem with that. Construction work just next to the hotel was disturbing. Almost 400 Euro for 2 nights is a bit expensive.

    The location, the dim sum restaurant, breakfast and helpfull staff. Very spacious room.

    Stayed in November 2022

  • Reviewed: 18 September 2022

    9.0
    the place to stay near the airport
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    convenient location as I only stayed overnight but great hotel

    Stayed in September 2022

  • Reviewed: 22 August 2022

    8.0
    near by airport and easy accessible
    • Business trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    a bit of old and out of style

    plenty of parking

    Stayed in July 2022

  • Reviewed: 10 May 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    they cannot accept foreign credit card. they told me that the credit card was not valid. but the neighbourvrestaurant, accepted the credit card without any and got the money in cash to fulfill my bill. strange way of this hotel.

    Stayed in May 2022

  • Reviewed: 1 May 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location near airport so very good. Breakfast buffet excellent. Come there already for years

    Stayed in April 2022

  • Reviewed: 9 April 2024

    4.0
    Very disappointed with staff attitude and trying to charge you as much as they can. Not offering to help even with lugga
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff, reception staff was over charging us for a late check out because our flight was delayed. Finally ended up paying forvtwo days rate even though we just stayed less than 24 hours. Got charged for free water bottles and rude staff at the hotel, didn’t even help with the luggage when we checked in/out. We had to carry it ourselves.

    Good hotel and facilities

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Convenient comfortable stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pool umbrellas broken

    Large, clean, professionally run. Great staff. Nice breakfast. Wonderful pool. Convenient to airport.

    Stayed in March 2024

Showing 1 – 25

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