Puerto Rico de Gran Canaria – Strandhótel

Chris Bretland

Where do you start!! We were looking for a relaxing holiday in a fabulous luxury accommodation with stunning views everywhere you looked and that is exactly what we got!! The property and resort itself was immaculately presented throughout. Staff were very welcoming and friendly and made for a beautiful stay. We stayed in a ‘Sea View Apartment with Jacuzzi’ (room 233) and it was absolutely perfect - stylishly presented, enormous balcony which caught the sun all day (11am - 7pm-ish) with stunning views over the pool and everywhere you looked. At the beginning of our stay we had reason to provide constructive feedback to the Customer Services team. It was just a small but important issue which, if resolved, would make for a more enjoyable stay for both ourselves and other guests. The teams response could not have been better - they sympathised with us, thanked us for our feedback and responded immediately to resolve the small issue which was excellent to see and greatly appreciated. Furthermore, because of our inconvenience we received 2 complimentary cocktails which was certainly not expected or necessary but a really nice touch. Puerto Rico itself did not disappoint - lovely beach, restaurants, shopping centre and Mogan Mall all within 400 yards of Grand Horizon. The accommodation has specular views because of its elevated position - 300-400 yards down makes for a nice walk but although the walk back is doable we would recommend the local taxi service for around 4 euros per journey which is very reasonable. Whilst there are lots of restaurants and bars to choose from we particularly liked 2 cocktail bars which are adjacent to each other - Selvatico’s and Typsy Bee 😎 Thank you for a lovely stay - looking forward to returning soon. Chris & Alison

Oleh Pólland

Good staff and cozy rooms. Fantastic view on the bay and ocean. Nice swimmng pool. The facility is located a bit on the hill, but it is a great exercise climbing there twice a day 😀

Joanne Bretland

Well what can I say perfection from arriving and being greeted by Carmelo who was a lovely host. There was a free safe and iron also English TV channels usually all services you would have to pay for. We had a free bottle of water,wine & chocolate bars in our room. The housekeeping was spotless I have never in all my stays had my room cleaned daily so it was nice to have fresh towels and a clean apartment. The apartments are modern fitted with everything you need comfortable beds and pillows and you get no noise from the lively centre so perfect if you're looking for a quiet holiday. Air conditioning was the best thing ever and such a bonus, the location is a short walk to beach and short walk to center so very central also only a little hill and no stairs 🎉 Thank you to all the staff hope to see you all soon

Jenny Frakkland

It's a big, modern and clean apartment with lots of space for everybody. The pool is a big plus, it's cleaned everyday. The view is awesome!

Mel Bretland

So spacious Clean Great location

Marek Slóvakía

Property, location and amenities as described. Communication was top notch too.

kygian Ítalía

Rachel welcomed us in a wonderful way. The flat was well equipped, it had a wonderful view on the port. There was also a very nice swimming pool. We enjoyed our stay there, we had everything we needed. I really recommend it.

Jonas Litháen

Very good apartment. I liked very much pool area. Apartment was very cozy and roomy. We felt very comfortable like at home. Tiles are not slippery even when it is wet you do not slip at all. You can feel safe with children.

Baptiste Sviss

The apartments are new as they just open. Therefore, everything is confortable, nice and pleasant. It is also very clean and there is a private parking. The pool on the rooftop is real good.

Miroslav Tékkland

Perfect service, great and smiling people, availibility, willingness and helpfulness of employees working at the reception with active listening skills and individual approach. Hotel is situated closed to the beach, sea view.