About this property

Ashmore Palms offers self-contained resort-style accommodation on 6 hectares of tropical landscaped gardens. Facilities include 2 swimming lagoons, 2 children’s playgrounds and a full-size tennis court. The property is home to Australia's largest collection of South American Macaw Parrots. Each cabin includes a fully equipped kitchen, bathroom, heating and air conditioning. Guests have access to covered BBQ facilities, coin-operated laundry facilities and an internet kiosk. Only a 10-minute drive from Surfers Paradise, Ashmore Palms Holiday Village is a 15-minute drive from Movie World. Coolangatta Gold Coast Airport is a 35-minute drive away. Guests enjoy free hire of tennis racquets, board games and DVDs. Free children’s activities include arts and crafts, balloon modelling, tennis lessons and face painting.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Free private parking available on-site

    • Activities:

    • Children's playground

    • Swimming Pool


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 double bed
Bedroom 2
2 bunk beds
Bedroom 1
1 double bed
Bedroom 2
1 single bed
and
1 bunk bed
Bedroom 1
1 large double bed
Bedroom 2
2 bunk beds
Bedroom 1
1 double bed
Bedroom 2
1 single bed
and
1 bunk bed
Bedroom 1
1 double bed
Bedroom 2
1 bunk bed
Bedroom 3
1 bunk bed
Bedroom 1
1 double bed
Bedroom 2
1 single bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Katie
    Australia Australia
    Lovely staff lots of things for kids to do. Love the birds.
  • Sam
    Australia Australia
    The birds, friendly staff, the back gate. Close enough to surfers to drive but far enough away from the traffic Nice & peaceful
  • Hamish
    New Zealand New Zealand
    Clean modern facilities Comfy bed Clean kitchen equipment
  • Chantel
    Australia Australia
    Loved the birds, the small individual cottages were great. Felt private and very beautiful outdoor areas
  • Donna
    Australia Australia
    It was such a beautiful place. We loved the aviaries and seeing all the birds. The keepers of the cities were awesome and talked to us about the different birds and their names and traits we were very grateful. The lady who done the face...
  • Janelle
    Australia Australia
    Lovely area for walking and to see all the aviaries. Friendly staff. Pool area looks lovely but not the weather for swimming.
  • Ted
    Australia Australia
    Excellent location. Staff and amenities Excellent. The Birds were lovely. Great family retreat or holiday booking
  • Reed
    Australia Australia
    We love staying at Ashmore palms holiday village. We love walking around the park seeing all the birds, pool area is huge, shop at the reception is super handy as well. Staff were all super friendly and helpful. We will always stay here when...
  • Garrylove
    Australia Australia
    Location was good. Room was clean and quiet. Pool area was nice, with all those nice birds.
  • Elle
    Australia Australia
    The location is very peaceful, and the room was perfect for our little family (my 2 kids and myself) we'll definitely be back again!

Property surroundings

House rules

Ashmore Palms Holiday Village takes special requests - add in the next step!
Check-in
From 14:30 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about £48. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 14 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 3 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that private car parking is limited to 1 vehicle only. If you are arriving by car, please contact Ashmore Palms Holiday Village for more information using the contact details found on the booking confirmation.

Please note that the bunk beds are suitable for children only - however children under 9 years of age should not use an upper bunk.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ashmore Palms Holiday Village in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Ashmore Palms Holiday Village