You might be eligible for a Genius discount at Mermaid Waters Hotel by Nightcap Plus. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Mermaid Waters is conveniently situated in a secluded location, just 1 km from the beachfront and close to Jupiters Casino and the Gold Coast Convention and Exhibition Centre. Free WiFi is provided. The Mermaid Waters Hotel by Nightcap Plus has been partially refurbished. The hotel has an elegance and grandeur that extends to the rooms which have been refurbished to a high standard. Many overlook either the sparkling pool or the lush tropical garden. There is a communal coin-operated guest laundry. Multi-functional rooms cater fully for all business and social occasions, each of three rooms accommodating a capacity of more than 200 people. Free, secure car parking is also available. After sightseeing or when taking a break from work, enjoy the tasty international flavours of food served at the Mermaid Waters restaurant, or sip a cocktail in impressive surroundings. Breakfast is available every day of the week in the restaurant.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Breakfast info

    • Buffet

    • Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
and
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Elizabeth
    Australia Australia
    Very comfortable and extremely clean. Nice cheery sunny room. Walking distance to the beach. Great breakfast and loved the free drink card.
  • James
    Australia Australia
    I really appreciated the effort in accommodating us. Service was very kind and with a smile.
  • Shona
    Australia Australia
    The staff helpful, room was spacious and beds comfortable
  • Shinai
    Australia Australia
    The staff were extremely helpful and delightful to interact with. The beds were very comfortable.
  • Odette
    Australia Australia
    Size of the room was great. Beds were comfy. Great facilities in the room and on the property.
  • Aurelie
    Australia Australia
    Excellent free breakfast buffet, wonderful customer service, very comfortable bed. Definitely excellent value for money and will be back as well as recommending to friends!
  • Don
    Australia Australia
    Easy to find, very clean and nicely decorated room. The amenities were great, even had a bath tub. The buffet breakfast was exceptional. The food was fresh and tasty with a huge variety of items to choose from. It was very quiet all night. The...
  • Belinda
    Australia Australia
    Loved the clean comfy room and the staff were super friendly
  • Brian
    Australia Australia
    Excellent location Breakfast was very good and great value
  • Anthony
    Australia Australia
    The hotel bar was vibrant, breakfast was excellent

Hotel surroundings

Restaurants

1 restaurant on site
  • Lonestar Tavern
    • Cuisine
      Australian
    • Open for
      Breakfast
    • Dietary options
      Vegetarian • Gluten-free

House rules

Mermaid Waters Hotel by Nightcap Plus takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about £96. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

Please note during the period of September to Early December 2024, the pub / restaurant at this hotel is under renovation, works are between 11am and 7pm daily.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Mermaid Waters Hotel by Nightcap Plus