Get the celebrity treatment with world-class service at Crystalbrook Riley

Centrally located at the northern end of Cairns iconic waterfront Esplanade, Crystalbrook Riley features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach, the stunning Eléme Day Spa, functions and events spaces for up to 400 people and a 24-hour fitness centre. This 5-star property is set a short distance from attractions such as the Centre of Contemporary Arts, the Cairns Performing Arts Centre, and Cairns Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport, 5 km from the property. Most of Riley’s contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms, while suites and rooms have a mix of urban, resort and sea views. Each room features its own Apple iPad control centre complete with healthy living apps, a 55-inch Smart TV, Staycast by Google for video streaming, access to hundreds of complimentary movies and box sets, blackout blinds, a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi. Breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November, 2018. Greenfields and Rocco, Cairns’ highest rooftop bar, will be open for guests to enjoy at the property from December 2018. You can lounge poolside in a cabana or at Riley’s man-made beach, or do laps in the lap pool. There is also a 24-hour fitness centre at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Cairns, this hotel has an excellent location score of 9.3

    • Breakfast info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 double beds
Family Room with Sea View
2 extra-large double beds
or
4 single beds
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Nicola
    Australia Australia
    The pool is so beautiful, The staff all seem genuinely happy and polite, The view from Rocco is very cool. The beds were so comfy. The linen and towels (including pool towels) were lovely. We were upgraded to a room with pool view and it was...
  • Oliver
    United Kingdom United Kingdom
    I had the most amazing time here thank you special thank you to the beautiful Sunshine and Philip on reception you are amazing :)
  • Ross
    Australia Australia
    Close to everything comfortable and decent breakfast
  • Robert
    Australia Australia
    Location was great, not to far but far enough from busy centre. Staff were friendly. Pool excellent
  • Belinda
    Australia Australia
    Very comfortable beds. Great balcony with fabulous view of the pool and beach. Great pools and poolside with many choices. Gym waa great and loved the bikes.
  • Dallas
    Australia Australia
    We liked everything! Room on level 4 so comfortable and beautifully designed, fab bathroom, pool area great, in house restaurants great too.
  • Joon
    South Korea South Korea
    Very good location, good facilities, nice views, etc.
  • Rebecca
    Australia Australia
    The service, swimming pool and bar, the dining options were great!
  • Megan
    Australia Australia
    Pools are amazing Staff lovely Rooms nice and clean and quiet
  • Carlo
    Australia Australia
    Fantastic location, great venue and facility, extremely clean, friendly staff.

Hotel surroundings

Restaurants

2 restaurants on site
  • Paper Crane
    • Cuisine
      Australian • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Calypso Club
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern

House rules

Crystalbrook Riley takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
13+ years
Extra bed upon request
AUD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that there is a 1% charge when you pay with a credit card.

The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.

When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crystalbrook Riley in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Crystalbrook Riley