About this property

Featuring air-conditioned rooms with a flat-screen TV, Vale Hotel Aitkenvale boasts a bistro, a bar and an indoor children’s playground. The hotel is 15 minutes’ drive from central Townsville. You can enjoy pizza, pasta and New York steak at the bistro, or just have a casual drink with friends at the bar. There is live music on some nights. Guests can visit the large variety of fish life at the Reef HQ Aquarium, which is 15 minutes’ drive from the Vale Hotel. Townsville Airport and the Museum of Tropical Queensland are within 20 minutes’ drive.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
4 single beds
and
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Elizabeth
    Australia Australia
    The breakfast packages where good we collected on arrival, but we forgot to go get one for everyday as we where there for 4 nights . Friendly staff at check in .. safe car parking was great. We had stayed here before so stayed again with...
  • Veronica
    Australia Australia
    Apart from signing in thru the games room, stay was pleasant, great food, comfortable beds, clean rooms
  • Katie
    Australia Australia
    I found it tidy, comfortable & close to the hospital. Staff were friendly & helpful.
  • Louise
    Australia Australia
    The Vale Hotel is gated and I felt safe and my car was safe.
  • Tiki
    Australia Australia
    Location was central. It was also very quiet in our rooms, which was a great surprise for being so close to a main road.
  • Brimm
    Australia Australia
    Everything i like a out the facility was amazing to stay here at the Vale
  • Mick
    Australia Australia
    Great location & value for money. Secure parking.
  • Amanda
    Australia Australia
    The location was great great close to the hockey fields 10 mins from the shops and had lovely foods because we couldn’t cook tea
  • Daniel
    Switzerland Switzerland
    This place is better as it looks, the staff is super friendly, the rooms are spacious, comfortable and clean although a little run down and the parking is under cover and secured. We could wash for free, which was a real plus. Almost felt like...
  • Hugh
    Australia Australia
    Good location, clean and comfortable rooms, daily check and clean of rooms, friendly staff, great steakhouse, security gates to enter and leave, close to everything. What more could you want.

Hotel surroundings

Restaurants

2 restaurants on site
  • The Vale Hotel Bistro
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Graziers Steakhouse
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

House rules

Vale Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about £48. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that reception hours are as follows:

Monday-Friday 8:00 until 18:00.

Saturday-Sunday 7:00 until 15:30.

A manager is on-site until 01:00 for late check-in.

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Vale Hotel