• View
  • Pet friendly
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Non-smoking rooms
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5.7 miles from Sunway Carnival Mall in Bukit Mertajam, Citadines Prai Penang provides accommodations with access to a fitness room. This condo hotel offers free private parking, a 24-hour front desk, and free Wifi. During your stay at this condo hotel, you can use an outdoor swimming pool, as well as a selection of a hot tub and an elevator. Accommodation is equipped with air conditioning, a fully equipped kitchenette, a flat-screen TV, and a private bathroom with bidet, slippers, and a hair dryer. At the condo hotel, units are fitted with bed linen and towels. The condo hotel offers a buffet or halal breakfast. Penang Bridge is 8.4 miles from Citadines Prai Penang, while Queensbay Mall is 13 miles from the property. The nearest airport is Penang International, 14 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Halal, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.5
Location
8.8
Free WiFi
8.2
High score for Bukit Mertajam
Select topics to read reviews:

See what guests loved the most:

  • Suhaimi
    Malaysia Malaysia
    This is my second time with Citadines (the first one was at Georgetown branch). I've loved Citadines since then. Everything is perfect.
  • Andyheng
    Singapore Singapore
    Convince location with many good restaurants around the vicinity. Clean and comfortable room.
  • Aysar
    Malaysia Malaysia
    Lots of hangers 😆 I like everything from deco, lighting, utilities, facilities, etc For sure will repeat for next staycation

Hotel area info

Amenities of Citadines Prai Penang
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Airport shuttle
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shuttle service
      Additional charge
    • Wake-up service
    • Laundry
      Additional charge
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Fitness
    • Hot tub/Jacuzzi
    • Fitness center
    Languages Spoken
    • English

    House rules

    Citadines Prai Penang takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about USD 42. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    MYR 0 per child, per night

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed on request. Charges may apply.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa JCB Cash Citadines Prai Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Citadines Prai Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.