Pablo :) What a guy! He deserves a promotion. Made our entire stay carefree! Preempting all our needs. He has great foresight

Stayed in May 2024

Na

The activities and the staff

Stayed in May 2024

We enjoyed everything about our stay.

Our stay at the desert villa with a pool was absolutely delightful. The staff went above and beyond to ensure our comfort and satisfaction. The accommodation was luxurious, and the food served was exquisite, adding to the overall wonderful experience.

Stayed in May 2024

They made a mistake with my room but then gave me late checkout which is okay

I like the location and pool and food

Stayed in May 2024

The phone was not working

Comfortable bed, spacious rooms and delicious food. The diversity of activities was amazing

Stayed in April 2024

The insects in the villa

The hospitality The whole space and activities around

Stayed in April 2024

Amazing stuff and very relaxing stay

Stayed in April 2024

Simply nothing

Privacy and nature friendly

Stayed in April 2024

Amazing amazing hotel what an oasis and relaxing break one of the best hotels to visit in the uae simply magic

Stayed in April 2024

N/A

Everything! Luxurious and immaculate

Stayed in April 2024

The AC was a little intense Kai

The staff were incredibly friendly and nothing was too much to ask. The room was insane - one of the nicest rooms we have stayed in. Loved having a pool villa so that we could still enjoy the pool while our baby napped.

Stayed in April 2024

It was clean, beautiful, safe, had excellent employees, was unique and just all around a joy to stay at.

Stayed in April 2024

Expensive and rooms are a little dated. The spa was very average too, the sauna and steam rooms were cold and there wasn't an ice bath

Privacy and superb atmosphere thanks to the staff

Stayed in April 2024

The goat that stared at us . Very creepy

The staff Jiya was amazing at the restaurants and wahad picked us up and showed us around in the buggy honestly such sweet staff and always helpful. Last but not least kumari and reshmi were too sweet at checkin to helping us book a buggy and other activities. I would recommend trying night archery with sisiri he is an amazing instructor.

Stayed in April 2024

Nothing

All is great breakfast can be better

Stayed in April 2024

Lady in charge of riding

Peaceful , serene

Stayed in April 2024

We notified the Ritz before arriving that we would be there around 3pm to check-in as check-in was from 3pm. We arrived at 3:15 only to be told our room was not ready. Sadly we didn't get into our room until 4:40 which was a bit annoying. This didn't spoil our stay but wasn't a great start. Also we had 3 bikes ready waiting outside our villa but one bike had a completely flat tire. We called to get this fixed, they came and took the bike but sadly never returned it so my husband wasn't able to come out biking with us and we were leaving the next morning so it wasn't worth following this up.

Loved the atmosphere of the complex, beautifully maintained and a nice change from a beach resort. The private pool was great and we very much enjoyed watching the little family of Gazelles that came to visit us throughout the day and evening. We had a very peaceful and relaxing stay. We also celebrated my birthday during our stay and it was a lovely to received not one but 2 cakes and to have our bed decorated, it made my birthday extra special.

Stayed in April 2024

No complaints. It’s perfect for a short get away.

The staff I think were the best I’ve ever experienced in the UAE. Our villa was superb, the food/restaurants were fantastic and it was very kid friendly.

Stayed in April 2024

Nothing, everything about the stay was good.

Private pool in the villa was very comfortable, clean and temperature controlled. Staff were very courteous and paid attention to the smallest of details. The property is very kids friendly.

Stayed in April 2024

Not really anything we didn't like

Our experience was amazing and one of the best part about Al Wadi are the staff. We were taken care of amazingly by the team there! We also went on an animal feeding experience and our guide Sahil made it so much more than that - he went over the allocated time so we could have an amazing experience and also took us on a tour of the equestrian centre afterwards. He was knowledgeable about the animals and the wildlife and we really enjoyed it. The team also emailed us as I left some earrings in the room which was much appreciated. Thank you Al Wadi!

Stayed in March 2024

Service was slow. Check in took extra long Because they couldn’t handle number of hotel guests . In room dining also took too long . We order a drink, took forever . At breakfast we ordered poached eggs, also they brought when we were leaving the breakfast .

Cleanness, location, design, size of territory

Stayed in March 2024

Everyone was very friends and professional. Great food too!

Stayed in March 2024

Loved the heated pool, speakers that play indoors and outdoors, the food was excellent and so was the spa

Stayed in March 2024

The staff is great - friendly, helpful and responsive; the villa is well equipped, you can find everything you may need during your stay. This is a very good place for spending a couple of days to change the 'beach scene'.

Stayed in March 2024