Check in took ages as not enough staff on reception

Room, location was perfect & Staff were really polite

Stayed in February 2024

Exec apartment is exactly the same as a normal apartment except more expensive. Shortage of plates, dishes, cutlery at breakfast

Location, room size, shower hot and strong.

Stayed in April 2024

Only one person to do the breakfast hot dishes. Long queue

Location

Stayed in April 2024

Location is not the safest in Rio. The opening times of the swimming pool are too short. You don’t have time for a swim before or after work.

Great property nice swimming pool.

Stayed in April 2024

High ceiling renovated antique rooms

Vila Galé doesn't disappoint you. From the moment you arrive, you are treated with respect and that warm welcome to Rio. This is our second visit. We chose the renovated antique rooms, high ceilings, with "garden view". Some on the first floor, so do bear in mind there are steps to carry your case up, or if a senior, this because lots of Cruise passengers choose to stay here, close to the port terminal of Mauá. Perhaps choose the modern rooms with lift access would suit better. The breakfast is excellent! Airy place, plenty of tables and food Brazilian breakfast to it's best. To pass the time, the picturesque swimming pool is not only a picture perfect but also warm to swim and catch a bit of sun by the umbrellas, whilst getting the waiter to bring you some refreshments. There's a small shop selling women's "light clothes" with Brazilian fabrics and bright flowers and colours. Check in is 3pm but they can store your bags, also on departure, as check our midday. Nothing is too small to please customers. I really recommend here. And we had dinner as well, not included in the rates, but not disappointed either. A brilliant chef coming up with a simple but delicious menu. The area didn't disappoint. A barber opposite, chemists and 3 big supermarkets (turn right from the reception around 15 min walk. One interesting thing was to find that the supermarkets are cash only or pix payments that I don't have a clue what it is. I just want to point out that the location of the hotel is excellent to explore Rio, walking out catching that Uber to Sugar Loaf is as easy as close. A big thank you to the manager, that made me feel at home. If you arrive very early, and they have rooms available, you can go to your room but will pay 1/3 of the rate. It was a saving grace for us as we don't sleep on planes. And the breakfast (not that we were hungry, was good to have a bowl of fruit and tea then crash in bed. Worth asking.

Stayed in March 2024

Excellent pool area - great room

Stayed in March 2024

The staff, it took around 15mins to get a drink at the pool bar or the restaurant. We often had to go and remind the staff about an order. In general the staff at the property seem uninterested in assisting, any question we had was an inconvenience and often we didn’t get an answer. The only staff that were very helpful were the cleaning staff who were fantastic and worked tirelessly.

The property is beautiful and as pictured, we had a ground floor room leading onto the pool. The room was large and the bed huge and very comfortable.

Stayed in March 2024

My room had a weird “hospital” smell, and I needed to go to reception 3/4x a day to register my key, as it kept erasing the room details.

The swimming pool was really nice The staff was brilliant, super helpful

Stayed in March 2024

Safe and tranquil surroundings inside with the hustle and bustle left outside.

Stayed in March 2024

Breakfast used to be better, they don't serve Prosecco anymore, and cheese bread is not on the buffet anymore. Looks like the hotel is trying to spare costs, and this is not ok since we choose to stay there exactly because of this difference from other hotels.

Calm and relax place in the middle of crazy Lapa

Stayed in December 2023

Having to wait all day to go into room, travelling for a very long time, from Uk and got very wet but was unable to change. Arrived at 7.30am had to wait until 4.15pm for room

Staff friendly especially at breakfast.

Stayed in March 2024

The area around the hotel was rundown but we did feel safe walking with a group to the nightlife area 3 blocks away.

Quiet oasis in a busy neighborhood. The pool was a great escape from the Rio heat wave.

Stayed in March 2024

Pool not open for early swim

Clean and safe

Stayed in March 2024

The quality of poolside service seemed to depend on whoever was on shift and it ranged from „super accommodating“ to „forgot half our order“.

The hotel is beautiful and had everything on offer we could possibly want. Staff were very friendly, breakfast was amazing (with local specials) and our room was spacious and well-kept. The pool was definitely a highlight!

Stayed in February 2024

Charging for coffee in room

Breakfast excellent, location very rundown

Stayed in March 2024

excellent hotel with a great pool and bar in a central location. staff are fantastic.

Stayed in February 2024

Location convenient to be able to walk to central Rio sites but not a nice area at all. Breakfast was OK but not great.

Beautiful building with lovely pool. Staff friendly and helpful. Room spacious and well appointed.

Stayed in March 2024

in my view this is not a 4 star but a 5 star hotel, the breakfast exceeded by expectation and the swimming pool was great

Stayed in February 2024

pool, location, breakfast, staff

Stayed in March 2024

Old building and public areas and rooms are in the need of renovation. Weird and stuffy smell on the hallways and inside the room.

Nice hotel in the heart of Lapa. Located only 25 minutes drive from the airport Rio Galeao.

Stayed in March 2024

Very nice hotel. Clean. Very nice pool. Breakfast was full of interesting choices. No need to add anything. I had problem with room safe and staff was very helpful.

Stayed in March 2024

The location is not safe, but Rio is not a safe place overall… I really don’t like that area, but as I have always liked staying at Vila Gale hotels we gave it a try… Staff weren’t the friendliest, but ok!

The room was good size and very comfortable. Pool area amazing! Good breakfast

Stayed in March 2024

Some noise from outside and noisy aircon unit. Walking in tge streets nearby at night was an issue.

Quiet location in centre if Rio, great brrakfast and pool.

Stayed in March 2024

The halls and the room and bathroom had little lighting

Nice swimming pool

Stayed in December 2023