Waldschmidtstraße 59-61, Ostend, 60316 Frankfurt, Germany
#35 of 242 hotels in Frankfurt
Guests' ChoiceBased on 222 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
9.2
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Rainer
FranceFriendly and helpful staff, excellent breakfast, good location in a quiet area
Stayed in April 2024
Reviewed: April 11, 2024
Jing
GermanyNone.
All.
Stayed in March 2024
Reviewed: March 31, 2024
Jing
GermanyNone.
The staffs were friendly; the room was clean and comfortable; good variety of breakfast. Plus pleasant atmosphere.
Stayed in March 2024
Reviewed: March 31, 2024
Oksana
GermanyThe rooms require renovation. Stains on the wallpaper, old carpet. The cleaning could be better. When we came there was dust in the corners on the carpet.
Great location, very helpful staff, easy to come with a dog
Stayed in March 2024
Reviewed: March 11, 2024
Emmanuel
LuxembourgRather warm in the rooms. No information about the hotel or Frankfurt provided in the rooms. My wife wasn't allowed to do the check-in even though she was indicated as one of the guests.
Very quiet. Possible to sleep with windows open. Very clean. Comfortable beds. Friendly staff.
Stayed in March 2024
Reviewed: January 25, 2024
Prashant
United Arab EmiratesAll good
Excellent location and services
Stayed in January 2024
Reviewed: January 15, 2024
Jeanette
New ZealandStaff were welcoming, friendly and helpful. Our room was clean and comfortable. Breakfast was excellent- great selection of foods Location was good for us to access public transportation.
Stayed in January 2024
Reviewed: December 10, 2023
Susan
United States of AmericaThe bed was stiff as a board. There was not enough blankets on the bed.
It was the prefect location. Close to the Christmas market and the metro lines. The room was very clean. They were friendly and helpful with getting public transportation tickets.
Stayed in December 2023
Reviewed: November 30, 2023
Rosa
PortugalThe staff when we checked in at night was an unpleasant surprise.
The room, breakfast, morning staff and everything in general was very good.
Stayed in November 2023
Reviewed: November 10, 2023
Niklas
SwedenThe bed pillows were humongous, and the AC was quite noisy. (Luckily, we were not there during the warm season)
Friendly staff, nice reception area, and a morning buffet with variety (more difference between days would have been even better). Quiet neighborhood, fairly close to public transportation and some local restaurants.
Stayed in October 2023
Reviewed: November 5, 2023
Ahmed
GreeceHouse keeping can out a bit more effort in cleaning the rooms
Very friendly staff. Great location. Comfortable rooms.
Stayed in October 2023
Reviewed: October 4, 2023
Laurie
GermanyNothing negative to say! Only for information, better to check in before 2300 but there is 24 hour reception, they just lock the front door at 11pm and you need to call to be let in. Otherwise a great stay!
A great location on a quiet, suburban street but still walking distance to the city and the nearby Bergerstrasse. We were welcomed by friendly reception staff (and sweets!) in a beautifully presented lobby with a library seating space and optional breakfast. The room was perfectly clean and the bed very comfy. A very nice stay for our last weekend in Europe, would definitely recommend!
Stayed in September 2023
Reviewed: October 3, 2023
Rune
SwedenNothing. All was good for us. The location was right for us.
The location.calm and good
Stayed in September 2023
Reviewed: September 30, 2023
Kornelia
United States of AmericaThe bathroom needed toiletries and more towels.
Ac
Stayed in September 2023
Reviewed: September 28, 2023
Hans-joerg
United States of AmericaThe garage entrance is quite narrow. The electronic checkout did not work.
Nice little hotel very close to the city center (10 min.). Spacious room, very quiet, very clean. Garage in the hotel. Great for 2-3 days stay.
Stayed in September 2023
Reviewed: September 4, 2023
Kornelia
United States of AmericaNo wash clothes
Stayed in August 2023
Reviewed: August 27, 2023
Klaus
Bruneias always very friendly and comfortable Hotel. staff are very helpful and friendly. definitely come again.
Stayed in August 2023
Reviewed: August 16, 2023
Joy
United KingdomNothing.
Excellent breakfast in charming hotel in quiet residential area. Convenient for Frankfurt Underground and within 20 minutes walk of the main shopping area. Pleasant staff.
Stayed in August 2023
Reviewed: August 15, 2023
Sirpa
FinlandMr in reseption was very nice and polite. Special thanks for him.
Stayed in August 2023
Reviewed: August 15, 2023
Haider
OmanRoom service
Location
Stayed in August 2023
Reviewed: August 15, 2023
Klaus
Bruneifantastic stay as always.
Stayed in August 2023
Reviewed: August 15, 2023
Rhonda
LiechtensteinNo complaints whatsoever.
Location, cleanliness and Price
Stayed in August 2023
Reviewed: August 14, 2023
Cheryl
United KingdomThe hotel was quiet and comfortable. The room was a good size and had everything we needed.
Stayed in August 2023
Reviewed: August 6, 2023
Robbie
United KingdomVery clean and spacious. Close to the zoo
Stayed in August 2023
Viana do Castelo, Portugal
Ingolstadt, Germany
Gatlinburg, USA
Nafplio, Greece
Saint-Éloy-les-Mines, France
Osaka, Japan
Petrolina, Brazil
Kramatorsk, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content