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  5. Reviews of Castle Bromwich Hall; Sure Hotel Collection by Best Western

Reviews of Castle Bromwich Hall; Sure Hotel Collection by Best Western This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Chester Road, Birmingham, B36 9DE, United Kingdom

#38 of 72 hotels in Birmingham

Guests' Choice

Review Score

Based on 1731 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    7.0
    Adequate for my needs
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 1 night

    Constant noise of jets

    Gardens

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    A very relaxing two night stay in a delightful characterful historic hotel, with v good staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing. It matches my idea of an extremely comfortable hotel in every point,

    There is a hot and cold buffet breakfast which includes fresh fruit, croissants and pastries. The room was in the Brewhouse annexe , on the ground floor, and was very nicely decorated & very comfortable. We were able to park right outside, which made moving our luggage in/out very easy. Beds and bedlinen are always lovely.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Staff were friendly and very helpful! Room was comfortable and well suited Very clean.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Beautiful character building.
    • Leisure trip
    • Family with young children
    • Executive Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike :)

    It's an impressive looking building with lots of character. Staff were very friendly and helpful. Beds were super comfortable and the suite was spacious. The food was delicious with plenty of choice.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good breakfast Comfortable room Big towels Good shower

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Excellent
    • Business trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 1 night

    Lovely room and good bar, nothing to complain about

    Stayed in February 2024

  • Reviewed: April 25, 2024

    9.0
    Fabulous old Manor house
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rain shower in the bathroom was so low it was at shoulder height - I therefore had a very awkward shower squatting and moving about. There's no reason why the shower head should be so low - plenty of ceiling height.

    Fabulous building, lovely original features and nice grounds around the hotel.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    It was pleasent I would stay again
    • Business trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Navigating 2 flights of stairs with luggage lol

    Grounds well kept lovely views

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a bit far away from the city center, but you can take a direct bus to get it.

    The facilities of the hotel were wonderful, great breakfast, good bar and amazing gardens. The bedroom and bathroom were good too for a couple. You can feel like you're in a real Castle, so recommend it 100%

    Stayed in March 2024

  • Reviewed: April 22, 2024

    8.0
    Lovely stay, family friendly.
    • Leisure trip
    • Family with young children
    • Superior Family Room with Double and Twin Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Being on the top floor with kids, lots of stairs. Bar prices expensive.

    Gluten free options on the buffet were great as i never get much. Staff polite and helpful. I asked for a travel cot and it was brought up within minutes. Free parking.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Beautiful historic hotel in outer Birmingham, ideal for short breaks
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The curtains were slightly thin so the light from the car park did bleed into the room, but I still had a good night's sleep. The bed was also quite soft and a bit lumpy, but it didn't hamper my sleep.

    Beautiful Grade I listed main hall building complete with grand dining room and lounge bar, the hotel is set in beautiful surroundings with its own gardens and the neighbouring formal gardens museum. The room was comfortable and quiet, in the Dovecote outbuilding, adjacent the hall.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    ol' reliable
    • Leisure trip
    • Solo traveler
    • Accessible Double Room
    • Stayed 3 nights

    the wifi was bad in the Brewery House, bottom floor. 2-3/4 bars at best. The prices of some of the food was disappointing, a tenner for a toastie with chips, or £18 for a burger meal albeit the quality of the food was great.

    my room was spacious and well decorated, it came with a massive bathroom with a great shower. Satisfied with the level of cleanliness, toiletries/towels were aplenty. The staff were friendly. Room service available which was a plus, great service. This was my first time staying solo and I felt comfortable, satisfied and safe.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Stayed in accessible room with my disabled daughter, everything we needed and would stay there again
    • Leisure trip
    • Family with young children
    • Accessible Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't anything I didn't like.

    Breakfast was good, plenty of choice. Lovely set tables with clean linen cloths.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    overall very good - I would return
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    had to ring bell at gate when I returned late at night - took a while to get back in

    my room was excellent - very friendly staff

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Great hotel with minor issues that need attention. Alcohol and lunch menu way over priced.
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was tired and had mould on bathroom ceiling. The communal areas also seemed tired, dusty and in need of a freshen up and deep clean. Artificial dusty flowers are tacky for such a beautiful building

    Location and history of the grounds and building

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    It was a nice place to stay and not too far from where we needed to be
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited range in the bar and quite expensive, £20 per dog per night does seem a bit excessive

    Great location good staff

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night

    Excellent hotel, absolute baragin for money

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A beautiful building and friendly staff! Loved reading about the history of the building. Enjoyed a nice stroll through the gardens.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Lovely brummie break
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing all good

    Nice and quiet hotel with cosy room and comfy bed. The setting and gardens are beautiful. The location is great not far from the motorway, so travel in any direction is easy. Didn’t sample the food unfortunately, but it certainly looked good.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Not too bad
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fire alarm went off twice and the staff said this was due to the shower being used. The room was cold at night and the carpet and curtains stained.

    The building itself is beautiful and the room was a good size, accessible for what we needed.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Great stay, we were made to feel very welcome.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    I would have preferred a king size bed as it was a superior room. The hotel charges £15 for a cot which are usually free in most hotels.

    The staff were lovely and the breakfast was great. The room was comfortable enough, it wasn't obvious that it was a superior room.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Lovely listed building
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This was our Third stay at this lovely hotel,Fantastic listed building,good sized room with nice and comfortable bed.Breakfast was really tasty,special mention to Peter who was friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Excellent customer service from young woman in restaurant at dinner.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception staff could be more friendly and professional

    Location

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Decent hotel, would stay again
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    There was quite wait for food in the evening, and no one was being updated with wait times, or warned of the wait.

    lots of parking, clean room, plug at side of bed (simple thing but so often missed). Friendly and well presented staff, decent food.

    Stayed in March 2024

Showing 1 - 25

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