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  5. Reviews of Gretna Hall Hotel

Reviews of Gretna Hall Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Gretna Green, Gretna Green, DG16 5DY, United Kingdom

#9 of 12 hotels in Gretna Green

Guests' Choice

Review Score

Based on 1872 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking can be a problem at times. Room carpet needed a really good clean.

    Great location. Excellent value for money. Superb breakfast. Friendly and helpful staff.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Really friendly staff
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night

    Excellent dinner and breakfast

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    We booked the hotel for the end of a lecture tour to be near the last campus and then close to the motorway south. It wa
    • Couple
    • Luxury Cozy Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of steps and ramps.

    The main clientele - unsurprisingly - were wedding groups and this brought an enjoyable buzz to the hotel. The staff were delightful, professional and very helpful. The food was very good.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Great night sleep.
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing , for the price great value .

    Staff really friendly, Food in the eve very nice and reasonably priced. Grounds around the house nice .

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor Wi-Fi

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    good venue for any business traveler
    • Business trip
    • Solo traveler
    • Luxury Cozy Double
    • Stayed 1 night

    unfortunately the bathroom I had could do with a little TLC to fineness the standard, But it was perfectly clean and to a high standard just a couple of areas to work on Shower curtain - needs replacing shower head - needs replacing

    the food was excellent and far exceeded my expectations it was worth the stay just for the food. I would Highley recommend this. The good food was also topped off with perfect customer service with staff going the extra mile to help

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Gorgeous Hotel but Expensive!
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are very small. Our door opened onto our bed which wasn't ideal. The rooms were extremely hot and the windows didn't open fully. The fire alarm was right next to the bathroom so when my partner had a shower and opened the door, the steam set the alarm off. The drinks were very expensive (£12.40 for a double vodka and lemonade) and when it got busy the bar staff struggled to figure out who was next in the queue.

    We were there for my sister's wedding. The location of the hote was greatl, the barn they got married is was stunning and the staff were exceptional. The breakfast was definitely worth the £10 they charge.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    great xxx
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night

    all good

    breakfast

    Stayed in April 2024

  • Reviewed: May 13, 2024

    8.0
    Lovely hotel, great customer experience
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We upgraded to a patio room, the room was lovely although the paint was a little tired, but we are aware that there is work being done, and it didn’t change our overall view

    We love Gretna Hall Hotel, got married there in 2005 and been many times since - we have seen the changes and improvements over the years. The staff can’t do enough for you, very helpful. Breakfast is buffet style and plenty of choice

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive food/drink

    Beautiful rooms, immaculately clean, ideal location , comfortable beds

    Stayed in April 2024

  • Reviewed: May 11, 2024

    7.0
    Good price for a stop over
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small room

    Nice restaurant

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Lovely place to relax and recharge on a long drive
    • Leisure trip
    • Family with young children
    • Luxury Double or Twin Room
    • Stayed 1 night

    Food quality was a bit disappointing though not awful. Would have been good to have a bath available for the baby.

    great to have electric vehicle charging available on site - convenient for us. Staff very friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the bedroom was covered in stains. No Lorne (square) sausage at breakfast which we'd been advised there would be.

    The staff were brilliant and couldn't have been more helpful. Our evening meal was delicious. Our room was clean and very comfortable.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Beautiful place for our wedding in July 24
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    The Room was not very clean it smelt of urine drinks very expensive

    Ideal location great staff beautiful setting

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    Good food nice modern interior but the room was small and not cleaned that well
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    The room was small and no overly clean

    Looks nice inside

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Luxury Cozy Double
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was suppose to be refurbished which was to a degree , but couldnt help notice all the stains on the carpet . The bathroom was nice , but shower could have been a bit warmer , the water we noticed was slow going down so I lifted the trap and it was filthy and disgusting .

    Liked where it was situated , pleasant grounds , good breakfast ,

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was described as a room with a view. However, although we had a window, we looked straight into a wall!!

    Lovely food and good ale and red wine.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Beautiful place to have a wedding, staff can be a little hard to deal with
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Loud music played late into the night from the space below our room, sheets had some stains which we managed to have changed

    Great location, beautiful grounds and only a short walk from the train station

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Relaxing
    • Leisure trip
    • Solo traveler
    • Luxury Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    A nice get away
    • Leisure trip
    • Couple
    • Luxury Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    Too noisy guests outside our window shouting till 1am then up at 6.30am. If your looking for a good nights sleep probaly not a good choice over a weekend

    Rural location

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the history. Our room was well presented and clean. Breakfast delicious. We had been warned about potential noise however it had stopped by midnight and wasn't bothersome.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Good food and friendly staff rooms clean and comfortable
    • Couple
    • Luxury Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to move to a quieter room as we where over the function room

    Clean and tidy good location for our needs

    Stayed in March 2024

  • Reviewed: April 26, 2024

    9.0
    EW
    • Leisure trip
    • Family with young children
    • Luxury Cozy Double
    • Stayed 1 night
    • Submitted from a mobile device

    Drink very expensive

    Nice place, nice food

    Stayed in March 2024

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Comfortable and clean

    Stayed in April 2024

Showing 1 - 25

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