Gretna Green, Gretna Green, DG16 5DY, United Kingdom
#9 of 12 hotels in Gretna Green
Guests' ChoiceBased on 1872 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.9
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Susan
United KingdomParking can be a problem at times. Room carpet needed a really good clean.
Great location. Excellent value for money. Superb breakfast. Friendly and helpful staff.
Stayed in May 2024
Reviewed: May 20, 2024
Steve
United KingdomExcellent dinner and breakfast
Stayed in May 2024
Reviewed: May 19, 2024
Justin
United KingdomLots of steps and ramps.
The main clientele - unsurprisingly - were wedding groups and this brought an enjoyable buzz to the hotel. The staff were delightful, professional and very helpful. The food was very good.
Stayed in May 2024
Reviewed: May 17, 2024
June
United KingdomNothing , for the price great value .
Staff really friendly, Food in the eve very nice and reasonably priced. Grounds around the house nice .
Stayed in May 2024
Reviewed: May 17, 2024
Philip
United KingdomPoor Wi-Fi
Stayed in May 2024
Reviewed: May 17, 2024
Alan
United Kingdomunfortunately the bathroom I had could do with a little TLC to fineness the standard, But it was perfectly clean and to a high standard just a couple of areas to work on Shower curtain - needs replacing shower head - needs replacing
the food was excellent and far exceeded my expectations it was worth the stay just for the food. I would Highley recommend this. The good food was also topped off with perfect customer service with staff going the extra mile to help
Stayed in May 2024
Reviewed: May 15, 2024
Amanda
United KingdomThe rooms are very small. Our door opened onto our bed which wasn't ideal. The rooms were extremely hot and the windows didn't open fully. The fire alarm was right next to the bathroom so when my partner had a shower and opened the door, the steam set the alarm off. The drinks were very expensive (£12.40 for a double vodka and lemonade) and when it got busy the bar staff struggled to figure out who was next in the queue.
We were there for my sister's wedding. The location of the hote was greatl, the barn they got married is was stunning and the staff were exceptional. The breakfast was definitely worth the £10 they charge.
Stayed in May 2024
Reviewed: May 15, 2024
Peter
United Kingdomall good
breakfast
Stayed in April 2024
Reviewed: May 13, 2024
Jo
United KingdomWe upgraded to a patio room, the room was lovely although the paint was a little tired, but we are aware that there is work being done, and it didn’t change our overall view
We love Gretna Hall Hotel, got married there in 2005 and been many times since - we have seen the changes and improvements over the years. The staff can’t do enough for you, very helpful. Breakfast is buffet style and plenty of choice
Stayed in May 2024
Reviewed: May 12, 2024
Anna
United KingdomExpensive food/drink
Beautiful rooms, immaculately clean, ideal location , comfortable beds
Stayed in April 2024
Reviewed: May 11, 2024
Gordon
United KingdomSmall room
Nice restaurant
Stayed in May 2024
Reviewed: May 9, 2024
Angela
United KingdomFood quality was a bit disappointing though not awful. Would have been good to have a bath available for the baby.
great to have electric vehicle charging available on site - convenient for us. Staff very friendly and helpful.
Stayed in May 2024
Reviewed: May 9, 2024
Mathew
United KingdomThe carpet in the bedroom was covered in stains. No Lorne (square) sausage at breakfast which we'd been advised there would be.
The staff were brilliant and couldn't have been more helpful. Our evening meal was delicious. Our room was clean and very comfortable.
Stayed in May 2024
Reviewed: May 9, 2024
Claire
United KingdomThe Room was not very clean it smelt of urine drinks very expensive
Ideal location great staff beautiful setting
Stayed in May 2024
Reviewed: May 5, 2024
Margaret
United KingdomThe room was small and no overly clean
Looks nice inside
Stayed in May 2024
Reviewed: May 4, 2024
Barb
United KingdomThe room was suppose to be refurbished which was to a degree , but couldnt help notice all the stains on the carpet . The bathroom was nice , but shower could have been a bit warmer , the water we noticed was slow going down so I lifted the trap and it was filthy and disgusting .
Liked where it was situated , pleasant grounds , good breakfast ,
Stayed in May 2024
Reviewed: May 1, 2024
Linda
United KingdomOur room was described as a room with a view. However, although we had a window, we looked straight into a wall!!
Lovely food and good ale and red wine.
Stayed in April 2024
Reviewed: April 30, 2024
Justin
IrelandLoud music played late into the night from the space below our room, sheets had some stains which we managed to have changed
Great location, beautiful grounds and only a short walk from the train station
Stayed in April 2024
Reviewed: April 29, 2024
John
IrelandThe room
Stayed in April 2024
Reviewed: April 29, 2024
Neil
United KingdomToo noisy guests outside our window shouting till 1am then up at 6.30am. If your looking for a good nights sleep probaly not a good choice over a weekend
Rural location
Stayed in April 2024
Reviewed: April 28, 2024
Sal
AustraliaLoved the history. Our room was well presented and clean. Breakfast delicious. We had been warned about potential noise however it had stopped by midnight and wasn't bothersome.
Stayed in April 2024
Reviewed: April 27, 2024
Leslie
United KingdomHad to move to a quieter room as we where over the function room
Clean and tidy good location for our needs
Stayed in March 2024
Reviewed: April 26, 2024
John
United KingdomDrink very expensive
Nice place, nice food
Stayed in March 2024
Reviewed: April 24, 2024
Joy
United KingdomNothing
Comfortable and clean
Stayed in April 2024
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