9 Castle Hill, Richmond, DL10 4QP, United Kingdom
#11 of 16 B&Bs and inns in Richmond
Guests' ChoiceBased on 780 B&B reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.5
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 22, 2024
Melanie
United KingdomNothing
Lovely old quirky building. Excellent breakfast. Friendly staff
Stayed in May 2024
Reviewed: May 7, 2024
Michelle
United KingdomThere was nothing that we didn't like. Everything was great
The breakfast was exceptional, freshly cooked to order, and very generous portions. The location was perfect - walking distance to lots of restaurants and pubs. Taxis and public transport were both available to visit other towns
Stayed in May 2024
Reviewed: May 5, 2024
Andy
United KingdomWhilst our bedroom (large room on the top floor,,,2 flights of steps) was really lovely, we weren't aware that it had low beams (for us, both 6' and over) and no shower (enclosure) only hand held in a roll top bath, perhaps not easy for older people to get in and out of.
Very comfortable, beautifully furnished, super breakfast. Nigel a fun host. Great location in the centre of town, next to the castle and plenty of scope for dining out nearby.
Stayed in May 2024
Reviewed: May 5, 2024
Isabel
United Kingdomnothing
Quaint , comfortable and a fabulous breakfast
Stayed in May 2024
Reviewed: May 5, 2024
Richard
United KingdomDining room was too cosy , however breakfast 10/10
Cosy with a great bath
Stayed in February 2024
Reviewed: May 2, 2024
Barbara
United KingdomNeeds a slight refresh on paint
Breakfast was lovely dining room very quirky sloping floors a novelty location was great parking a little different as used to flat roads at home but all in all a lovely visit
Stayed in April 2024
Reviewed: April 29, 2024
Shane
United KingdomThe water is like molten lava so be careful :)
Beautiful room, wonderful hosts and a delightful breakfast
Stayed in April 2024
Reviewed: April 29, 2024
Pat
United KingdomNothing
The location was excellent. Very welcoming
Stayed in April 2024
Reviewed: April 28, 2024
Debbie
United KingdomFriendly welcome upon arrival.
Stayed in April 2024
Reviewed: April 21, 2024
Stephen
United KingdomGood location
Stayed in March 2024
Reviewed: April 17, 2024
Kathryn
United KingdomExcellent breakfast ...
Stayed in April 2024
Reviewed: April 16, 2024
Norman
United KingdomLimited hours for reception. We were delayed en route and arrived at 8 pm. Nigel did in fact attempt to call me as we were driving but I mistook him for a computer salesman I was trying to get rid of.
Breakfast. Location - easy access to shops, restaurants and lovely countryside.
Stayed in April 2024
Reviewed: April 12, 2024
Vicki
United KingdomSignal wasn’t the best on tv/wifi
The bath in the room was lovely and breakfast was excellent and very filling
Stayed in April 2024
Reviewed: April 8, 2024
Martin
United KingdomRoom slightly dated
Friendly welcome. Good value. Exceptional breakfast
Stayed in April 2024
Reviewed: April 2, 2024
Hurst
United KingdomWas a little more dated than it looks on the photos and in need of a little makeover to call it luxury.
Lovley big suite, loved the victorian bath .
Stayed in April 2024
Reviewed: April 1, 2024
Alyn
United KingdomNothing at all to dislike.
Quirkiness of the premises and the location for our final destination.
Stayed in March 2024
Reviewed: March 25, 2024
Ian
United KingdomAlthough the room did have a shower it was attached to the taps and was one that you needed to hold in your hand while you used which is so difficult so had to resort to baths.
Very central, clean and quiet. Host was very nice and breakfast was excellent.
Stayed in March 2024
Reviewed: March 25, 2024
Allyson
United KingdomNothing
Staff were lovely, very friendly and went above and beyond. Room was amazing and location was excellent.
Stayed in March 2024
Reviewed: March 17, 2024
Chris
United KingdomLovely welcome and most excellent breakfast
Stayed in March 2024
Reviewed: March 12, 2024
Becky
United KingdomParking In the area bit of a pain but not b&b fault as it’s all over but again the host was so help ful in what and where to park if we wanted to go for walk out side of times ect Only other thing was I would have liked for wood in the room to burn in the fire as was up late and had burned in 20 mins so went to the shop and got more our selfs
The bath and fire in room Made for the most romantic get away Over looking the market place and plenty of restaurants to eat at in the evening Breakfast was delicious forced myself to eat it all as was to nice to leave The host were just amazing and went out of there way to make it extra special with getting my partners fav fizzy and had it on ice in room ready
Stayed in February 2024
Reviewed: March 9, 2024
Jane
United KingdomShower not very powerful.
Good location. Nice breakfast. Staff very helpful.s
Stayed in March 2024
Reviewed: February 25, 2024
Everett
United KingdomThere was nothing we didn't like!
The room was beautifully done and so comfortable. The views where amazing and the bath was pure luxury. Breakfast set us up for the day!
Stayed in February 2024
Reviewed: February 25, 2024
Joanna
United KingdomAccess for cars and parking
Small, but great location. A family atmosphere.
Stayed in February 2024
Reviewed: February 21, 2024
Deborah
United KingdomExcellent breakfast. Accommodation was full of character. Very friendly and helpful staff.
Stayed in February 2024
London, UK
Fethiye, Turkey
Kranjska Gora, Slovenia
Schladming, Austria
Granbury, USA
Las Palmas de Gran Canaria, Spain
Labin, Croatia
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content