Think there was a bit of a staff shortage when we checked in and breakfast it took well over an hour to be served for breakfast was very good when it came. Room was a bit dusty.

Location was perfect. Quiet at night very relaxing setting.

Stayed in June 2024

Very understaffed and staff ill trained and poorly coached and supervised

Room was nice outlook clean and functional

Stayed in June 2024

Although my room (Teal) was clean and comfortable, there was quite a strong musty smell in the room. This was much stronger in the bathroom but also pervaded the room despite leaving the patio doors open to improve ventilation. Whilst it is only an irritant the problem needs attention. Had I stayed more than one night I would have asked to change rooms. I mentioned it to the team on checking out.

I have been a regular but infrequent visitor to the Dundas over the last few years. Since my last visit there has been a change of management team, and whilst obviously still settling in, it seems that this change will be for the better. The food in the restaurant was good with some interesting menu options and the breakfast was freshly cooked and well presented.

Stayed in April 2024

Parking was a little confusing at first as some of the car park is other side of the canal and looks like pay & display for train station, but no real issue. Some visitors might be put off by the train station close by with a bit of noise.

Lovely location close to local walks with the canal, river, woods and fields. Very nice breakfast & restaurant food was very tasty & great quality produce Great selection of beers was a bonus. Lovely garden pods Staff were all super friendly and helpful Room was comfortable & clean. Tv reception in room was varied but not an issue after long walks and few drinks zzzzz.

Stayed in April 2024

Car park at the pub can be busy.

There was a good choice at breakfast and good quality food. Location of room overlooking the river and seeing kingfishers was brilliant! Our room was comfortable and spacious.

Stayed in April 2024

Noisy when clearing up at the end of the night, can hear every knife and fork being slammed into the buckets up until midnight. Early morning music playing from the speakers. No need to set an alarm. Bath broken in the room asked about it but the guy just said he didn't know. Shower rather pitiful more of a trickle of water.

Nice location, excellent breakfast best eggs Benedict I've had. Very comfy bed nice and firm. Nice tea and coffee selection. Stunning views. Breakfast staff very nice.

Stayed in May 2024

No dressing table in the bedroom. Would have liked more tea in the room.

The location and decor of the pub.

Stayed in May 2024

It was a bit chaotic when we arrived but like everywhere staff shortages place a premium on those who are there!

The location was perfect, off the beaten track and yet easily accessible from the A34. The bedrooms were well furnished and the food excellent.

Stayed in May 2024

"dinner", very fancy and expensive we thought.

Breakfast was great. Really nice. Lovely choice of options

Stayed in May 2024

Tv didn’t work

The location and the food

Stayed in May 2024

Lovely setting. Delightful room. Excellent food.

Stayed in May 2024

Nothing to dislike really

Location was beautiful. Room was clean and comfortable - bed was amazing! Loved the outside patio area. All staff were warm and welcoming and made for a very pleasant stay!

Stayed in May 2024

Worst ‘reception’ on arrival I have had in all my travels. Lady patently irritated by my arrival, monosyllabic with zero greeting and minimal eye contact. No information re breakfast timings, other pertinent info. Marched off in room direction not waiting to see if I was keeping up. At top of a few steps, pointed left and “your room”. I was frankly shocked and hardly anticipating my stay with enthusiasm. Fortunately only saw the woman to-ing and fro-ing in the evening and was not around for the Tuesday/Wednesday. Other staff friendly, chatty and helpful, but apart from young man ‘running’ restaurant on Monday evening (very efficient), were a bit short on efficient use of time. However their good humour always present.

Location. Lovely riverside patio room. Best accommodation mattress ever! Jolly staff (bar one). Chef a keeper. Both evening meals very good. Lovely canal walk right by pub.

Stayed in May 2024

Let the water run for 5-10 minutes for hot water- as long as you know, no problem. Otherwise A ok!

Location, a room by the river, friendly staff and a great breakfast. This hotel represents great value for money.

Stayed in May 2024

Nothing

Quite location on a canal, with free parking.

Stayed in April 2024

Staff were helpful and responsive but not very welcoming or enquiring whether everything was to our satisfaction

Great location by the river and canal close to railway station but no disturbance form trains, Clean and tidy room. Food was good both dinner and breakfast

Stayed in April 2024

Nothing to add here…

Great breakfast. Staff went the extra mile to stay (very) late to let us in after our plans changed unexpectedly. Comfy bed. Very clean

Stayed in April 2024

Great place, good food, lovely staff

Stayed in April 2024

Disorganised at breakfast

Location

Stayed in March 2024

Big rooms and great location near the river. Enjoyed some lovely walks. The breakfast is really nice too.

Stayed in March 2024

Beautiful location on the Kennet and Avon Canal. Our room had a balcony overlooking the water. A lovely old pub with a stylish interior.

Stayed in April 2024

No issues pleased with everything to report

Wonderful location and friendly and helpful staff. It was all clean and the food was excellent

Stayed in April 2024

The shower had a bit of a mind of it's own. But that's would be our only complaint.

The hotel was lovely, beautifully situated and the room was stunning. I think the bed was the most comfortable I've ever slept in. The staff were absolutely lovely and couldn't do enough for you. We also had breakfast each morning which was also really nice. We chose this hotel because of it's proximity to other sights but if we to ever go back down that way again we would definitely choose to stay here .

Stayed in April 2024

No full length mirror in the room or tissues and the glass shelf in the bathroom over the sink made the wash bowl difficult to use.

The room was very comfortable and the food was great

Stayed in April 2024