Via Ruga Giuffa, Castello 4838/40, Castello, 30122 Venice, Italy
#131 of 299 hotels in Venice
Guests' ChoiceBased on 287 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.4
Value for money
8.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 18, 2024
Margot
CanadaNothing
Good
Stayed in May 2024
Reviewed: May 16, 2024
Renatagranata
Lithuania-
Everything was perfect. We had a nice room with roof terrace. The location is very good, just a few steps (10min) to nearest boat stop and close to San Marco square.
Stayed in May 2024
Reviewed: May 13, 2024
Lorrianne
South AfricaGreat position and all that was needed during our stay.
Stayed in May 2024
Reviewed: May 12, 2024
George
GreecePoor wifi
Nice location (5 m. walk from St. Marc Square) Good breakfast
Stayed in May 2024
Reviewed: May 6, 2024
Klaudia
HungaryThe noise of other guests can be heard in the room.
Great location and helpful staff. We had a spacious room with lots of light which is rare in Venice. The bathroom was clean and had bio products for use.
Stayed in May 2024
Reviewed: April 30, 2024
Alexandra
United States of AmericaMy only minor issue was that our first day in Venice was quite cold, wet, and windy, and the radiators in the room had (I believe) been turned off for the season. I know it was very warm in Venice the prior week, but would have been nice to have the option of heating the room on the chilly day. Otherwise, it was a great stay!
Great little hotel in a perfect location for touring around the city. Breakfast was good, room was nice, and the staff were very helpful and kind. It was also great to have the elevator available to reach our room on a higher floor. I would definitely stay again!
Stayed in April 2024
Reviewed: April 21, 2024
Christian
United States of AmericaIt was a bit too hot in the room : the heater was still on and impossible to stop it, and not recommended to open the windows because of mosquitos.
Very friendly staff, especially at breakfast We had a room with a beautiful view on the roofs of Venice Nice bathroom
Stayed in March 2024
Reviewed: April 17, 2024
Karen
United KingdomThe room was a little on the small side but we realised space comes at a premium in Venice. It didn’t spoil the stay at all.
That it was right in the centre of Venice but unobtrusive, and peaceful of an evening. Staff were relaxed and friendly. The room was immaculate, the bed was comfortable and the bathroom was modern, with a walk in shower. The air con was perfect!
Stayed in April 2024
Reviewed: April 17, 2024
Lazarevski
United KingdomStaff were friendly,it was clean and quiet at night.
Full of character and very central.
Stayed in April 2024
Reviewed: March 25, 2024
Jehan
United States of AmericaGreat location - central yet quiet. Friendly and helpful staff. Comfortable room - ours had a terrace! Good breakfast. Met all our expectations and more. our base for a wonderful sunny weekend in Venice. Relatively close (7-8 minute walk) to the nearest Vaparetto stop.
Stayed in March 2024
Reviewed: March 11, 2024
Susanne
SpainSorry nothing to write
Perfect location, easy to find and very accessable. Breakfast with variation for all tastes. Bed was excellent. Nice new bathroom. Our stay was better than we could have hoped for. Will reccommend this place.
Stayed in March 2024
Reviewed: March 4, 2024
Dorcas
United KingdomFantastic hotel run by a lovely family who really care about their guests. Very comfortable room and bed with a great breakfast.
Stayed in February 2024
Reviewed: November 16, 2023
Karen
United States of AmericaNothing really.
Good location, not too far from St Marks but far enough away to escape the crowds. Clean, well run, generous breakfasts, lovely staff. Quiet.
Stayed in November 2023
Reviewed: November 14, 2023
John
United States of AmericaThe hotel rooms are a little difficult to access. Tight stairs and limited elevator. However, this was also part the charm.
The location was perfect: Away from the crowds but in the heart of classic Venice .
Stayed in October 2023
Reviewed: November 7, 2023
Noelia
SpainBreakfast didn’t have a lot of variety. There were mosquitoes in the room and now I have a few mosquitoes bites.
Great location. Hotel is lovely, the receptionist was kind and helpful, he took our luggage and explain the room facilities. The ladies who serve coffee in the morning are kind and friendly
Stayed in November 2023
Reviewed: November 2, 2023
Van
United States of AmericaGood location
Stayed in October 2023
Reviewed: October 30, 2023
Yulia
Netherlands1. Hotel is on a street with a cocktail bar where the music is very loud. It was unusual the first night, but as we walked a lot the following days we were tired and did not mind it any more as we were falling asleep quickly. 2. Pictures on the website are taken from a complimentary angle, they look bigger and more spacious.
1. It's a great location for those who likes walking, which we did a lot indeed. It's close to the main sightseeing points. 2. Daily cleaning service is well-done. 3. Friendly staff at the reception. 4. Next to that as our flight was changed we had to leave earlier and would not make use of the paid breakfast. They prepared for us small snack bags to go. That was very kind!
Stayed in October 2023
Reviewed: October 29, 2023
Nikki
NetherlandsThe only thing I can say, which is not related to the hotel itself, it’s quite a walk from the vaporetto station.. unfortunately my mom struggled with mobility at this time, so we purposely booked this hotel as it has a lift. But didn’t realise it would be so far to walk with many stairs over the canals from the station. For any guests planning to stay who are less able to walk - keep that in mind/take a water taxi?
Loved the hotel, so beautiful, good breakfast. It gave us a lovely ‘we’re in Venice’ vibe. Super friendly lady who made our coffee every morning. We had a good stay. Recommended!
Stayed in September 2023
Reviewed: October 28, 2023
Lois
United States of AmericaOur room was extremely tiny. Not enough space for two people plus luggage. Paid the same price as two other couples we were traveling with. Their rooms were nice size.
Family run and very friendly. Off the busy path.
Stayed in October 2023
Reviewed: October 24, 2023
Lesley
United States of AmericaGreat Location.
Stayed in October 2023
Reviewed: October 23, 2023
Susan
AustraliaThey served a great breakfast, there was always fresh fruit and a good variety of pastries
Stayed in October 2023
Reviewed: October 14, 2023
Amar
IsraelPoor breakfast
Clean and comfortable Amazing staff
Stayed in September 2023
Reviewed: October 8, 2023
Chris
AustraliaI thought it was a lovely property but I found it difficult to justify the price and value when you can get a hotel 5 star for less price and more inclusions.
The staff were helpful and were attentive, the property was clean and had a lovely shower , bedding was fresh and the beds comfortable. The area was good but quite a bit away from the main area ..
Stayed in October 2023
Reviewed: October 6, 2023
Viktor
Czech RepublicGood location, nice restaurants nearby. Very helpful and friendly stuff going above and beyond.
Stayed in October 2023
Naples, Italy
Rhodes Town, Greece
Halifax, UK
Millstatt, Austria
Sněžnik, Czech Republic
Milan, Italy
Hong Kong, Hong Kong
Hikkaduwa, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content