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  5. Reviews of Hotel Messner

Reviews of Hotel Messner This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Dorsoduro 237, Dorsoduro, 30123 Venice, Italy

#295 of 299 hotels in Venice

Guests' Choice

Review Score

Based on 30 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.2

  • Location

    8.3

  • Facilities

    5.8

  • Staff

    7.6

  • Value for money

    6.1

  • Free Wifi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 19, 2024

    7.0
    Short trip in venice
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The camera were a bit old but clean

    We like the quiet location and the kind staff!

    Stayed in May 2024

  • Reviewed: April 24, 2024

    6.0
    nice staff, room wasn't comfortable. staff were kind :)
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 5 nights

    bed was not comfortable

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights

    One bizarre occurrence is that our room was blazing the heater at 30 degrees when we arrived and it took a few asks to get it turned off! It was a crazy waste of energy and I think they were a little short staffed to fix, but all good in the end. Would recommend, nothing fancy but decent value for a beautiful location.

    We booked a quadruple room which was a double for us and bunks for the kids (9&11). Not spacious but 2 x windows onto both an alley and an internal yard, which is good for a bit of breeze. Bathroom was tiny but serviceable. Beds could be comfier but ok. The location is awesome, it fronts a beautiful canal and a short walk in either direction means you can take the no. 1 vaporetti along the grand canal alighting at Salute (35 mins Piazzale) or take a faster one round the side of the island to Zattere (also good to access the belltower at Maggiore). The Dosouduro neighbourhood is very chilled with some friendly and affordable bars and restaurants, handy for the Peggy Guggenheim too, a lovely gallery. Great breakfast for E9/head. Friendly and helpful service.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No view.

    Great location Wonderful breakfast

    Stayed in April 2024

  • Reviewed: April 10, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    The bedroom was with a few apartments far from the reception, where we booked. There is a great smell at the entrance to the residential apartment.

    Loaktion Ok. Staff Ok

    Stayed in April 2024

  • Reviewed: May 15, 2024

    3.0
    Definitely not worth the money. Buck up a bit more and stay somewhere where you wont be uncomfortable. The location and
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Smelled like mold in the hallway, bed was falling apart and very uncomfortable. It felt like a roadside motel, not a 3 star hotel.

    The staff and the location were good. That was it.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    1.0
    Worst hotel we have stayed in beds really uncomfortable mattress and pillows very thin ,should be
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness ,extremely basic , bed appalling ,very thin pillow , probably better bed and pillows in a prison cell , dark unlit and smelly passage way to room , carpets on stairs loose ,stair rods not attached causing trip hazard, in restaurant had to send lasagne back twice because it was cold both times , would describe as a doss house also didn’t get ground floor room as confirmed by booking .comc

    Location

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Great place to stay to see the best of Venice
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wifi was a little weak

    Excellent location. One water bus stop away from St. Mark’s Square but in a more relaxed and none tourist trap location…

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are not really nice but for 60 euros I have to say that it was more than fine

    I loved the location, the staff and the restaurant

    Stayed in May 2024

  • Reviewed: April 29, 2024

    1.0
    Most dirty/ small / uncomfortable hotel with most rude stuff. Terrible toilet! Unfortunately i forgot to take ph
    • Leisure trip
    • Group
    • Studio Apartment with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Go there if you want to waste your money. The old man in reception insulted me! I reserved a studio 38 meters with the river view, i even sent them a message to say that it is very important, they gave me a room max 10 meters for two people with an extra mattress not even a bed, dirty, without a view even the window did not have handle so it was closed! When i asked him he insulted me, and told me that is the situation and i have to accept! The room was very dirty, sheets were used, insects everywhere. The hotel was nice but he took me to another dirty building 50 meters distance without any reception, no one! Then i told them it is cold, some one came to the room to turn on the heater i told him give me the remote! If during the night it becomes hot, what should i do? He laughed and told open the window! Seriously do not GO THERE. I THOUGHT THE REVIEWS ARE EXAGGERATING, SO IF YOU ARE LIKE ME LOOKING FOR A REASONABLE HOTEL FORGET ABOUT IT AND DO NOT WASTE YOUR TIME, money and respect!!! Terrible terrible terrible

    Nothing at all Niente, nulla.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, clean bathroom. Quality service and kind employees.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    2.0
    Not recommendable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dusty, untidy, narrow, dirty and disgusting shower, carpets everywhere except ceiling, cupboard hardly held together, ...

    Stayed in April 2024

  • Reviewed: April 26, 2024

    4.0
    Uncomfortable, unhygenic, unpleasant ambience, location was only good thing
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel staff tried to compensate with giving discount on food but I was not there for getting discounts, but for comfort I paid for. Even after complaining on day 1 at 1st hour about choked basin, it was not at all attended by hotel. A/C was not working as remote was not provided, but later on day 2 the a/c was switched on and remote taken away so that was also not something we could manage ourself .. Windows as you can see in pictures had no handles to operate and a nail was provided at bottom which was needed to be used for locking windows. Overall very disappointed ☹️

    Only the staff at reception was warm and welcoming, facilities were very very bad, stinking room, choked washbasin, bad exterior and interiors, pictures posted on website were just a cheat.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really Nice Staff

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Visiting Venice - stay here!
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was great stay

    I recently stayed at Hotel Messner and I must say, I was thoroughly impressed by the exceptional service and cleanliness of the rooms. The staff went above and beyond to ensure my comfort, and the rooms were immaculate, making my stay truly enjoyable. I highly recommend this hotel for anyone looking for a combination of excellent service and pristine accommodations.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Great place, dog friendly, good food at restaurant and location was great!
    • With a pet
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The rooms are a little outdated and old, but, for the price, that's okay. It was dog friendly which was our most important thing, location was great too.

    Pet friendly, good location, easy transport and friendly staff. Really well trained receptionists, easy to leave luggage after checkout and wonderful with pets. Wifi was working and everything was great! Food at the restaurant was super yummy too!

    Stayed in March 2024

  • Reviewed: April 22, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel overall run down, shower didn't drain, shower full of mildew, public hallway not lit, took 15 minutes to get hot water, and was given directions to building 237, a number which was not marked. If you just care about location, all good, anything else, worst I have been in.

    The public spaces near the front desk were great. Hotel looked nice and location was good.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice guy works in registration. The room wasn't big, some things was broken, but it was clean.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    3.0
    it's a rip off
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 4 nights

    the room was not in the proper hotel but in an adjacent building, which had a moody smell throughout, the beds were metal frame of the sort you would use in for a camp; the shower curtain ended 5 inches above the tray, there was no fridge to keep drinks cold, there was no bottled water, the carpets were old and musty, the doorframe to the bathroom was splintered, and when checking out the the receptionist tried twice to collect the foreigner tax which was mandatory to be paid at the check in.

    we had dinner once and the food as well as the service was good

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Nice restaurant and personnel, quiet area and the building is ok with the old venetian stile.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    The room was quite old, ceiling looks quite damaged in that specific room, also opaque curtains were missing the window had normal transparent curtains, a bit of privacy can be improved.

    The location is on the main island, around 30 minutes walking from the central station. The personnel was very nice, initially we had a 2 separate beds room, but they offered us a big bed room without extra charges.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    So, the location was very nice. The place is great, two minutes from the Bouwenheim Collection Museum, 10 minutes from t
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Drain in the shower

    The location, thé price

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    location was amazing and it was so clean! Highly recommended!

    Stayed in April 2024

  • Reviewed: May 19, 2024

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Family Room with Canal View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: May 4, 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 1 - 25

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