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  5. Reviews of Nova Relais

Reviews of Nova Relais

10 Via Conte di Ruvo PIANO IV, 80135 Naples, Italy

#1057 of 2,234 B&Bs and inns in Naples

Guests' Choice

Review Score

Based on 522 B&B reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Access was not straightforward. Shower screen not effective. Reception was not always manned during the day.

    Good location. Modern room. Very clean. Good café next door for breakfast

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    It was clean and comfortable and the perfect location to base myself to discover Napoli

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The owners / managers were really helpful and went above and beyond to help me.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Very clean and neat, spacious room. Great central location, just around the corner of Piazza Bellini.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Nova Relais is a very pleasant and central place to stay in Naples.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    The coffee machine in the corridor was tricky to operate. It would be worth replacing. I walked further up the corridor on the first day and didn't see an overhead sign saying "Watch the Step". Please place another very visible sign at eye level. I tripped on the tiny 5cm step and fell forward badly. I was thankfully only bruised, but it could have been a disastrous end to our trip to Naples. These are two simple fixes for what was otherwise a great place to stay.

    Our room was terrific. Great location and excellent friendly reception and room cleaning. The breakfast deal was good with the local cafe.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Great location and clean and renovated room
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The self check-in process works but could be confusing/difficult if you are not very comfortable with tech/apps etc. We were also there at 16.01 and already there was nobody at the reception.

    Great location, very lively and touristic but also local-feel neighborhood. Very clean and renovated room, nice balcony overlooking street. Good insulation so we were able to get a good night’s sleep. Staff really kind and helpful (from our interaction at checkout).

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, ease of access.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Self check in was not entirely clear at first but worked out well. The hotel occupies a floor in a building. Arriving late at night was not the best experience as it is dark and there was not a clear enough sign from the street or in the building entrance. Once you reach the floor it is then clear you are in the right place. Roberta was nice to ask if we want the room cleaned but this was done only one time, the next day they did not clean the room. Also shampoo and other disposables were not refilled.

    Good location right off the via Toledo, close to the historic center. Very clean. We were in the triple room so was quite spacious. Good size bathroom with all the facilities, although the sink is outside the bathroom on a dividing wall as part of the closet & dress area, which did not bother us but should be aware if staying as a triple. Room has a small balcony overlooking the street. Breakfast is a coffee, juice and a pastry served in the little cafe on the corner. No 24 hour reception but they have remote self check in which was fine for us. Roberta is sweet and kind but since not always there, plan your requests ahead (such as help with taxi service). Overall it was a good experience and is recommended if you want to be in the center without the high priced big hotels.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Large clean rooms

    Perfect location!!

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Perfect! 10 out of 10 recommended.
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony and Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Don’t know what to say…Cuz it’s so perfect. I tried both single room and the one with terrace. They all have their own advantages. The single room is very quiet and the arch above the bed made me feel in a cave——feel so safe. And the double room have a really good view and the room is very spacious. Believe me it won’t let you down. And the stuff is really really nice and helpful :)

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Beautiful B&B in the ❤️ of Neaples!
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room With Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    If I had to find something, I would suggest some maintenance works (shelves a little wobbly, some scratches on the side of the beds). Nothing that compromise the positive sides though.

    Great location, a few steps away from SpaccaNapoli and San Severo. Super luminous and generous in size room, with everything you might need. Comfortable bed and choice of double pillows. Nice touch of leaving little things you might need: razor, toothpaste and toothbrush, sewing kit, teas and coffee pods.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The bar fridge did not work as it should. Temperature in fridge not cold

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Cozy and appropriate
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Entrance was weird

    Good location with multiple restaurants near by

    Stayed in February 2024

  • Reviewed: January 9, 2024

    8.0
    Friendly staff, great apartment and good location. Just needs some maintenance upkeep.
    • Leisure trip
    • Group
    • Superior Quadruple Room With Balcony
    • Stayed 3 nights

    Some maintenance needed on the room (scuffed walls, damaged side tables and handles falling off.

    Friendly staff, great apartment and good location.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Big and comfortable rooms, nice staff, breakfast included. Very clean and modern appartment.

    Stayed in January 2024

  • Reviewed: December 8, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Quadruple Room With Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very nice and helpful staff, right in the center, great base for exploring the whole of Naples. Room spacious and clean. Sweet Italian breakfast.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Great location. Unique accommodation.
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony and Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    It was all fine.

    Great location. Unique style of accommodation.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    8.0
    central and clean
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    we had the 1st room, which was loud because we could hear everything from reception or when somebody got home

    location, little balcony, big room, nice staff

    Stayed in November 2023

  • Reviewed: November 26, 2023

    10
    Naples the busy city I fell in love with❗️
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn't included with my stay. But Laura is pure awesomeness. She was very knowledgeable of the property and gave me little tidbits as far as where to eat and gave me a brochure and map to get around the city most places are in walking distance. I stopped at the Via Duomo got pizza and pastries and expresso on the way( there is one or three on every block by the way) a bread lover's heaven❗️A great experience indeed. I also added another day to my stay and she was so accommodating and even let me use a charger adapter for my American outlet charger. Just a beautiful place with beautiful people❗️

    Stayed in November 2023

  • Reviewed: November 26, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Quadruple Room With Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    We would prefer if the breakfast was richer and included more options rather than having only 1 pastry item, coffee and a juice.

    We had a wonderful stay! The staff is very kind! We enjoyed the matress and the pillows! We appreciated the extra touches of providing toothbrush kit, razors and all the amenities! We recommend this hotel for a stay in the centre of the city.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    9.0
    lovely stay
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony and Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    walls were pretty think & other guests were very loud so i was woken up in the mornings by them. the balcony was actually just facing walls, not like advertised

    the breakfast was incredible & the lady who checked me in was very nice. room was perfect

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Perfect stay.
    • Leisure trip
    • Couple
    • Double Room with Skylight
    • Stayed 1 night
    • Submitted from a mobile device

    Balcony is not as shown in the picture but nevertheless good

    Value for money and location is perfect. Wasn’t far from centre and easily accessible.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location and super spacious rooms - incredible staff that are available to assist with whatever may be needed! If you stay here you will get all the perks of experiencing Naples in a lively and vibrant area with everything you would want to do within walking distance!

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Good location. No frills room but perfect clean and comfortable for a one or two night stay to see the city

    Stayed in September 2023

Showing 1 - 25

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