There was a half finished small milk bottle inside the fridge. That means they didn’t clean and check properly

The neputa arts in the lobby are fascinating

Stayed in May 2024

Hotel controls room temperature, had to sleep with window open, noisy as it’s opposite police station, breakfast was relatively expensive and sucked, don’t buy breakfast

Great location, super comfortable bed. Great onsite parking but not free, overnight 700 yen.

Stayed in May 2024

have to pay for parking

clean and spacious lobby

Stayed in April 2024

We booked through a third party and mistakenly we were booked into a smoking room - it cost us about 20% extra to re-book on arrival into a non-smoking room. Our room was very small for 3 people.

Great location for cherry blossom at Hirosaki. Great brekky. Friendly staff.

Stayed in April 2024

A bit off from the JR Aomori station.

Quite lovely art and design. Delicious breakfast buffet with seafood and local specialities!

Stayed in April 2024

The air-conditioning is regulated by the staff for all the rooms and for some weird reason they put it on 26° for the whole night while the windows do not open and the air-conditioning doesn't work in all rooms I think because most guests were keeping their rooms a little open for air untill very late. Nice hotel overall but it was so hot it was almost unbearable

Stayed in April 2024

Hotel was about a 15-min walk from Aomori Station, located in a slightly quieter part of town but easy to locate. Our room was clean and spacious enough for a family of 3. Breakfast selection was very good, with a wide variety of food and beverage options (loved the apple juice!)

Stayed in April 2024

Can’t control the room temperature

Nice hotel, helpful staff, good breakfast buffet, comfy bed

Stayed in April 2024

I wish there could have been a better discount for parking closeby? Also would have been nice if the staff helped us carry some of our heavier things to our room

Very close to the bus stop which was handy because we were carrying lots of luggage - room was spacious

Stayed in April 2024

Very polite

Stayed in March 2024

The room had a smell when we first checkedin. Toilet and room is outdated. Location is not as central as expected

the cost

Stayed in January 2024

parking space , more space for hanging clothes , as it is winter season

Great location , clean , helpful staffs , artistically lobby , quick check in out , Well equipped room , Will stay again

Stayed in February 2024

The restaurant on the first floor had dinner options on the board out the front but then was not open for dinner. The restaurant on the first floor looked lovely but they were full and couldn’t accommodate us which was disappointing. We ended up getting dinner from Lawsons because it was so cold outside and a fair walk from most restaurants around.

Beautiful hotel with amazing decor in the lobby and public places

Stayed in February 2024

It was a bit of a walk from the station, approx 15 mins.

It was very nice and the room was a fair size - compact but not too squishy. Bathroom was good too. Close to the shopping street where there are many places to eat.

Stayed in February 2024

Standard room size very small. Unable to adjust heating in our room - way too hot!

breakfast fabulous - great variety of foods. Arty decor interesting

Stayed in January 2024

The rooms are a little bit hard to move around with lots of luggage.

The property had lots of amenities and had a good view. It was close to many places which were of walkable distance.

Stayed in February 2024

Nothing to not like

Very comfortable hotel in a great location with large family sized room to accommodate 4 people. Comfortable beds and an array of guest amenities provided. Paper lantern artworks in atrium/foyer were spectacular at night. Excellent Japanese/Western buffet breakfast available.

Stayed in January 2024

Unfortunately the restaurant closed early so we couldn't try the food in the hotel, and it was probably also quite expensive so we ended up having sushi from uber eats. It was a 20 minute walk from the train station, which is annoying in the snow with luggage.

The room was really comfortable and the hotel is very stylish with traditional aomori festival elements. The beds are very comfortable I didn't want to get up the next day!

Stayed in December 2023

Room temperature

Cleanliness

Stayed in January 2024

Though the main street was nearly fully free of snow, the large footpath in front of the hotel was entirely covered with icy snow. You could have broken a leg before entering the premises. Quite unexpected in a country where safety is a steadfast priority.

Small but cosy, comfortable, fully equiped rooms. Superior, refined breakfast with outstanding service. Exquisitely courteous staff.

Stayed in December 2023

Carpark explanation. Could be better to mention the lower rate at property as the explanation was not clear and had we not asked when we checked out we would have paid the full price

Stayed in December 2023

You can't adjust the temperature in the room. The dryer doesn't seem to work well. Clothes are still wet even after 90 minutes of use.

Spacious room that fits a family of 4. The bathroom is a little dated, but everything works well. Even though there are 4 beds within the room, there is still space for another sofa with a coffee table. The carpark is conveniently located beside the hotel although it costs Y700 daily.

Stayed in December 2023

Excellent business hotel. Very new. Many restaurants nearby. Don’t miss the adjacent saloon!

Stayed in September 2023

teh room temperature cannot be changed frpom the room and got very warm at night (26-27C)

friendly and helpful staff came immediately when we had an issue with the room safe

Stayed in October 2023