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  5. Reviews of Prince Smart Inn Naha

Reviews of Prince Smart Inn Naha This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

900-0032 Okinawa, Naha, 2-4-13 Matsuyama, Japan

#14 of 161 hotels in Naha

Guests' Choice

Review Score

Based on 236 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    9.1

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Showing 1 - 25

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Cleaning can be improved We moved the beds and stated a bit of a dust

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    very clean and spacious room. Great location!
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights

    Simple breakfast but sufficient. Close to all modes of transport. Quiet neighbourhood.

    Stayed in March 2024

  • Reviewed: April 29, 2024

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows need improvement.

    Hotel is modern, clean and simple. The beds were comfortable and it comes with an Alexa and a smart tv. The location was good too as it is in between the major attractions - a 25min walk to the museum, 20mins to Kokusai Dori and 20mins to Naminoue beach.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Great value, a highly recommended choice for staying in Naha.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good quality breakfast set can be taken and eaten at the airport.

    The rooms are up to standard, minimalist, with all amenities, clean, and convenient with a smart system for checking in and leaving bags in the lockers. There are service staff and good advice.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Comfortable.
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Room was very compact. FIne for one person, would have been very tight for two. Hot water pot available, but had to ask staff in lobby for one.

    Room was clean and bright. Good shower. Amenities and water available in lobby.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    The breakfast is a bit basic here, grab-and-go style.

    Location is good, only 5 mins of walk from nearby monorail station. Two convenience stores downstairs. walking distance to Kokusai Dori.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Are stay was relaxing
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The staff was friendly and helpful

    Stayed in April 2024

  • Reviewed: March 24, 2024

    10
    Sweet and short stay
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Clean and modern room. Good location. Simple breakfast is provided. Room is compact.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Super high tech check in. The room was small but extremely comfortable especially the bed. Incredibly clean bathroom and bedroom. Fast internet for working including video calls

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Nearby citycenter
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    - very small room for 2 - breakfast just coffee and hotdog literally

    + clean + very central nearby the metro and city

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Good to have breakfast and sleep there
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not enough space to hangover clothes or towel

    Checkin checkout & Luggage storage with staff help, water bottle free to get

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is very minimal.

    Central, clean, small but very well organized room. Very helpful and kind staff.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    Laundry facilities & receptive staff when laundry facilities were being neglected by other guests.

    Stayed in January 2024

  • Reviewed: February 20, 2024

    8.0
    Quite Good Overall
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights

    There is only three choices on breakfast and as I stayed there for 5 nights, I found it very repetitive. There is no kettle in rooms, hence we need to get hot drinking water at the lobby and paper cups are free to use.

    The hotel was open in late 2022, therefore it is quite clean and modern. It has about 26 car parking spaces but at a charge of JPY1000/night. The bed is very comfortable and there are two pillows for each bed. The bathing area is separate from the toilet, better use of the facilities. Close to Monorail station, just at most 2 mins walk. There is family mart next to the hotel and 7/11 at the opposite side of the road.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Best hotel I’ve stayed in in Japan
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing I would complain about is the lighting in the bathroom area makes it almost impossible to do makeup because it’s only top and back lit. There should be a small mirror inside the room area as well where the lighting is more normal.

    It was new and clean, the free breakfast was yummy and the room felt spacious. Best hotel in Japan that I’ve ever stayed in, and I’ve been to Japan more than 10 times.

    Stayed in January 2024

  • Reviewed: February 19, 2024

    8.0
    Definitely a value for money hotel stay with friendly staff.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No beverages in the bedroom therefore no kettle but available on request. Other guests have mentioned this. More clothes hanger (only 4 were available) would be good & a long hanging rack would make easier for guests to hang their clothes. The entrance to the hotel has a narrow ledge. Best to mark it with a yellow tape to prevent people missing a step & falling down.

    Location from Miebashi station was a 4 min walk with luggage. Just turn right upon exit ( Okiei) & find elevator. Breakfast choice can be varied to include a hot meal. Cheerful breakfast staff. Front line staff relied a lot on translator as we spoke English. Still kudos for their effort in answering our questions. Umbrellas to use if there is rain is a nice touch. We like the simple but adequate amenities of yukata, toothbrush, etc to prevent wastage. Complimentary handcream would be great to have. The bathroom shower gel, shampoo & conditioner was like spa quality. I like the sleek power points on top of bed board ledge. The bed was firm & sleep was good. Luckily we had the back facing room which was very quiet. Also many nice eating places around the hotel not mentioned in the giant interactive map. Towels arereplaced daily. Thanks.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast not so good.

    Location near by monorail station

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Functional & comfortable stay
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast variety could be improved. More hangers & a hanging railing would be good. A kettle in all rooms would be perfect instead of kettle on request. Luggage locker for repeat guests more than 24 hrs not available. Carpark free if possible instead of 1000JPY per day.

    Location near Miebashi station 4 min walk. With luggage maybe 8 min walk. Ask Alexa questions is nice. Check in through machine is easy.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The portion of breakfast (3 options to choose) is not big.

    The room is very clean. Staff is very friendly and supportive!

    Stayed in January 2024

  • Reviewed: February 3, 2024

    9.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    1. Good location, close to monorail station and bus stop. A Familymart convenience store is just next to the hotel. 2. Staffs are friendly and helpful. 3. The complimentary breakfast is simple but delicious. We love the egg salad sandwich.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Enjoyed the location and the cleanliness

    Stayed in November 2023

  • Reviewed: January 25, 2024

    9.0
    Highly recommended
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights

    Breakfast finish very early until 09:30.

    Location is very good. Lots of restaurants around and very close to the downtown. The room is very clean. Everyday, they come for detailed cleaning. Bed and pillows are very comfortable. Some staff speak fluent English which is rare for Japan. They are also very helpful, even assisted in some personal bookings which required Japanese language. There is a big hall in the entrance, a wide area where you can relax and spend time. There is unlimited bottled water. They have safe at the room. There is self check-in kiosk which is very convenient.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Excellent location excellent staff
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing negative

    All good

    Stayed in January 2024

Showing 1 - 25

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