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  5. Reviews of Saga City Hotel

Reviews of Saga City Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

840-0801 Saga, Saga, Ekimaechuo 1-7-31, Japan

#26 of 32 hotels in Saga

Guests' Choice

Review Score

Based on 69 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.6

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    8.1

  • Free Wifi

    7.6

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Showing 1 - 25

  • Reviewed: March 16, 2024

    6.0
    Great option for a short term stay and young/backpack travellers.
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 1 night

    The room has a significant height difference between the bed and bathroom, making it unsuitable for wheelchair users or those with difficulty climbing stairs. To address this, a portable stair is installed, which can be a bit awkward when using the provided chair in the room because of how it's positioned. Additionally, there were foreign tourists shouting to communicate with others around 5 AM, lasting for about 20 minutes.

    It is near by the Saga train station. It offered a cup of Costa coffee as a welcoming drink. The room has two tables while most hotels only provided one. The room light switch is on a reachable distance from the bed which is great.

    Stayed in March 2024

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A little disappointed that the sauna is only for men. The air was dry. Was it possible to rent a humidifier?

    I liked the onsen and the price for the hotel. The location was great and it was generally clean.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Pretty decent
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish the soundproofing could be a little better.

    I loved the bath in the early morning, not many people there so I can relax properly at 5am.

    Stayed in November 2023

  • Reviewed: December 2, 2023

    7.0
    Recommend. !
    • Leisure trip
    • Solo traveler
    • Small Double Room - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Dinning room (breakfast restaurant) is lit bit small. Bump into a travel group, hence been queue in line for entering. But fare is good.

    Location: walk to JR station only takes 4 minutes

    Stayed in November 2023

  • Reviewed: November 20, 2023

    6.0
    Saga City Hotel decent but dated.
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 2 nights

    Room was quite small, Hotel felt dated and old, bathroom was also quite small. Was a bit pricey for what I got, probably because I reserved my room close to when the balloon festival was happening.

    The onsen in the hotel was nice, Room was clean, Check-in process was smooth, good location near Saga station, amenities were nice.

    Stayed in October 2023

  • Reviewed: November 14, 2023

    7.0
    Value for money
    • Leisure trip
    • Couple
    • Small Double Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed is small for 2 persons. Bed is soft and you can feel earthquake if the other person move on the bed.

    Near to train and bus station

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Very good value
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights

    We were in a classic non-smoking twin room, beds were comfortable and the room was clean with a TV. Staff was nice. It is not a charming hotel but it is very well situated (at 3min walk from the station) and a very good value for money.

    Stayed in October 2023

  • Reviewed: November 6, 2023

    7.0
    An ok place to stay
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in November 2023

  • Reviewed: November 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Small Double Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Only smokers rooms available. Very small rooms.

    In the city center. Good value for money. Friendly staff.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The duvets didn't have bedsheets on. Loud AC that would turn on/off sporadically at night. The hotel seems to be quite old so some of the facilities are old as well. Room door was hard to unlock.

    Decent size room, Japanese-style breakfast available, cheap parking.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very close to the jr station, room is big enough for 2 people, breakfast also good. The price is very worthy.

    Stayed in September 2023

  • Reviewed: August 4, 2023

    8.0
    Sufficiently good for the price paid.
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 2 nights

    Value for money

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Affordable, accessible and awesome place to stay in Fukuoka!
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It is kind of challenge to adjust the water temperature for the shower.

    Definitely the location, breakfast and unlimited free drinks bar and once a day only "expensive" coffee.. I appreciate the quality service from the lady staff who has the ability to converse in Mandarin.

    Stayed in August 2023

  • Reviewed: June 10, 2023

    6.0
    Towels and pajamas are provided.
    • Leisure trip
    • Group
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location, not far from station.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Small Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn’t get a non smoking room so had to live with the soaked in smell of old smoke. Tired, old room; but can’t complain too much for the price.

    Central. Free welcome drink. Helpful staff.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    7.0
    OK to stay
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night

    Can the breakfast has more choices? The pillow is very soft, not comfortable.

    The parking fee is cheap and the parking space is next of the hotel, very convenient. The staffs are friendly but the English is not very good. The room is OK.

    Stayed in April 2023

  • Reviewed: April 10, 2023

    7.0
    Great location indeed
    • Business trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 2 nights

    Aircon wasn't working well and the toilet washlet was very weak.

    The bed and blankets were very comfortable

    Stayed in April 2023

  • Reviewed: March 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very easy quick walk to Saga station. staff were very friendly and welcoming. everything was clean

    Stayed in March 2023

  • Reviewed: May 7, 2022

    7.0
    Good location, decent hotel, delicious breakfast
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 1 night

    I asked to check in 30 min early bc I was exhausted and needed to rest. Instead of politely telling me the room wasn't ready, they just hand wrote a note that said 15:00 check-in. There was no lobby to sit and wait in, so when they saw I intended to stand there and wait, they then allowed me to check-in.

    The breakfast was great. I liked their system for keeping the buffet as sanitary as possible. The location was good. The shower was great and I slept really well. I liked that there was a fridge in the room.

    Stayed in February 2022

  • Reviewed: April 22, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the bathroom in the rooms are a bit old

    great for its price

    Stayed in April 2022

  • Reviewed: August 16, 2021

    7.0
    Should I return to Saga, I'll probably stay here again.
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 2 nights

    I've been in some shoebox business hotels, but this was one of the shoeboxiest. The rooms were pretty small and the bathrooms (especially the bathtub/shower) were really cramped. That's the only major negative I can think of though, it's a cheap business hotel, and it served the role perfectly.

    The staff were very friendly and the location was excellent. It had easy access to the JR Kyushu Saga Station/Saga-eki Bus Center, as well as a good variety of restaurants and convenience stores nearby. When I stayed here, there was a substantial rainstorm which caused a major change in my travel plans. The hotel staff were very friendly and accommodating and allowed me to adjust my booking (though I did have to change rooms) with no issues.

    Stayed in August 2021

  • Reviewed: May 25, 2024

    10
    Will come back again, good option if you are transiting at Saga Station next day from SAGA Airport
    • Leisure trip
    • Solo traveler
    • Small Double Room - Smoking
    • Stayed 1 night

    View is amazing. Staff is very helpful, a very localise breakfast. Highly recommended!

    Stayed in May 2024

  • Reviewed: May 23, 2024

    9.0
    Wonderful. I would like to stay here if we visit Saga again.
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 10 nights

    I hate the matress. My wife and I cannot sleep comfortably every nights. Better change to new ones.

    I didn't take the breakfast. But I like the onsen very much. Because of the onsen, i didn't use the bathromm in my room. The staff keep my beddings tidy every day. Very nice!

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Good value for money and good lication
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    However because of such low price, no free tea or coffee in the room but you need to pay for one at the reception. The reception of Wifi in my room was slightly unstable.

    Very close (very short walking distance) to the Saga station, where there is a good supermarket for refill. Great value for the money.

    Stayed in May 2024

Showing 1 - 25

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