Had a coffee machine, but no coffee pods provided

Basic, comfortable, clean, good location, reasonable price

Stayed in May 2024

Nothing really to complain about! A few mentions: There is no minifridge and room slippers. It would help to also restock the shower gel/soap, we put the sign to clean room but they did not restock those. We could’ve asked at reception, of course, but were too tired :)

Great location! Room is small, but for 3-4 days it is just enough. Tram station close, 4 mins away. Supermarket the same. A speciality coffee nearby and then you can go to Vodelpark and take a morning walk! The room was clean, unlike the comments i have read, i was a bit afraid of that - but all good. Great friendly staff. They let you leave your bags until your flight, I appreciated that a lot!!

Stayed in May 2024

Housekeeping cleaning - they didn’t give us new tissue box after the first day when the original one was used up in the bathroom.

Good location, close to the museums and tram stations. Modern deco. And you can pay €15 for buffet breakfast

Stayed in May 2024

Mattress a bit too soft

Location and convenience and the way all space was used effectively

Stayed in May 2024

The bedding was not very comfortable

Location

Stayed in May 2024

Very small room. Smallest bathroom ever! Housekeeping was not good.

Great location near museums and transportation hubs. Reception staff was very good. Beds were comfortable. Openable windows and good a/c.

Stayed in May 2024

Room was quite small and the bed was pushed against a wall. Lighting could have been brighter.

Excellent location for our visit: just around the corner from the Concertgebouw and close to the Rijksmuseum. A quiet hotel, with good shower, and a decent breakfast.

Stayed in May 2024

I wish the blanket was a little lighter weight.

The location was perfect

Stayed in May 2024

My room was a semi-underground with no openable window.

Location was great. I planned to visit Concertgebouw, and it was only one minute on foot. Museums were also in a walking distance, that was great for me.

Stayed in April 2024

The price is high but that's Amsterdam for you. They could've perhaps had a few more free amenities like more coffee or something. A few of the lights didn't work in the room but it was just minor details.

The staff were friendly and welcoming, the room was clean and comfortable, and we couldn't have enjoyed our stay more. Having read a lot of the reviews about carpets being dirty etc., we saw first-hand they were brand new and this matched the rest of the decor. For the price and location, it can't be beat.

Stayed in May 2024

Staff They helped us to change another XO hotel in the peak season without much extra charge in the centre of Amsterdam. They tried to help us to call other XO hotel to find out the room we want when we arrived there and found the room we booked is wrong one. They are so nice and patient to hear what is happened and solve out this question for us. So we did not spend much our time to get right room and can follow our original plan to visit Amsterdam.

Stayed in April 2024

The room wasn’t vacuumed daily. It was a little dusty, which triggered my allergies.

The room was spacious, staff were friendly and polite, house keeping provided daily top up’s of shampoo/conditioner/body wash/toilet paper/tissues, and the hotel was in a very safe neighbourhood and surrounding excellent transportation options.

Stayed in May 2024

The one person room was down in the building, next to the breakfast space. I couldn’t sleep long because of the noise. Was not happy with that!

The location is perfect. Room clean and staff really friendly.

Stayed in May 2024

Very small room and bed pushed into the wall.

Central location. Elevator. Friendly staff

Stayed in May 2024

Room was below ground level so felt a little dark

Very clean, good proximity to the centre

Stayed in May 2024

Housekeeping lost my socks and I asked twice about it and no one did much about it. Would have loved for them to give us hotel slippers to wear in the room.

The location was lovely! Nice area and very close to transport links such as the tram and buses. The room was clean and comfortable! The lady at the front desk the first night was helpful and provided us with some charging cables as we forgot ours.

Stayed in May 2024

The price is a little steep, but most of Amsterdam is 🤷‍♀️

Great location, it is walking distance to museums like Van Gogh, Rijksmuseum, Moco, Diamond, with green areas around. Trams are close by, very easy to move around in different parts of town . There is a lovely park nearby. The hotel itself is in a very quiet area , AirPort Express 397 stops 5 min away . They have lovely staff, very helpful, and good breakfast variety.

Stayed in April 2024

Unfortunately dust in the corners of the room 🤔

Nice room in very good location

Stayed in April 2024

Definitely needs a bit of updating and refreshing but otherwise everything was fine.

Location was great, area was nice and quiet and everything was in walking distance. Front desk staff was friendly and room was clean.

Stayed in April 2024

It was too humid in the room, and there was no distance between the two twin beds

The location was pretty close to gogh museum, and the transport connection to the sightseeing places was very convenient. Also the neighborhood seemed like very safe

Stayed in May 2024

Nothing it was very good

Reception and the rooms

Stayed in April 2024

Yes, indeed, there was some hair from previous people in the towels and in the bed 🤷🏻‍♀️

The room was warm and the shower was great 👍🏻

Stayed in April 2024

The room needed some tlc. The bed rests had material coming off them. More than one pillow a bed would be good. Shower needed cleaned properly as there were still hair and other things still in the shower when we first went to use it

Location was fab near trams and buses. Breakfast was good was a great selection choice.

Stayed in April 2024

I didn't like the door where the cold was blowing, I don't know why, also the clothes hangers were weak. There was so much dust in the room and they didn't clean it properly, they only took out the garbage and changed the towels.

The room was big, the beds were comfortable

Stayed in April 2024