“I have stayed at a number of hotels and this is the best one i have ever stayed at. The parking lot was huge and well maintained. The entire hotel is clean and the room was immaculate. The bathroom was amazing too!”
“It was so horrible, it should be condemned. And there was no handicap accessibility, so we couldn’t stay there even if we were brave enough to try. Awful.”
“Horrific service quality and cleanliness!!
Do not book.
Currently dealing with my credit card due to several apparent fraudulent attempts to charge my account on ten occasions three different amounts from this establishment with many attempts throughout the night whilst we were asleep. No communication as to why from the owners.
No towels, many services not available.
Mice poop in the rooms stained bedding dirty and dusty fridge filthy amongst many things to extensive to go through.”
“The hotel didn’t have a room ready at 8:30 pm on the day of reservation - they said they didn’t have enough staff- awful area and surrounding and very outdated . The pool are was the cleanest part of the hotel - we had to go stay with family in another total 8 people in double room bed - because it was so late - terrible”
“The staff was the best thing about this hotel. They were friendly, welcoming, and helped to make changes to keep our group comfortable.
The hotel was updated and very clean. The bathroom was lovely.”
“My reservation was canceled and I did not receive any communication that it was being canceled. The employee just said it was canceled nothing he can do. I got into lubbock at 11:30 pm and didn't have a room to stay in. It was graduation weekend I went to 6 hotels before I found a room for double what my reservation was for”
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