1901 Palm Beach Lakes Boulevard, West Palm Beach, FL 33409, United States
#115 of 120 hotels in West Palm Beach
Guests' ChoiceBased on 366 hotel reviews
5.5Cleanliness
6.4
Comfort
6.4
Location
7.3
Facilities
6.0
Staff
7.0
Value for money
6.4
Free WiFi
4.8
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End of dialog contentReviewed: 27 May 2024
Katucha
United StatesBathroom installation was old and the sink didn't drain. No ice machine working. Air conditioner is very loud.
Reception and free parking
Stayed in March 2024
Reviewed: 27 May 2024
Latoya
United StatesThe facility isn’t up to part, too many stragglers hanging around the location, who’s not staying at the facility
The staff was very nice
Stayed in May 2024
Reviewed: 7 May 2024
Simone
United KingdomFurniture was old and damaged, hotel needs renovating
Free parking and spacious car park
Stayed in May 2024
Reviewed: 7 May 2024
Belizaire
United StatesTV was not working properly. Lots of snow and not many channels to relax in the room.
Stayed in May 2024
Reviewed: 7 May 2024
Bobby
United StatesThe value for the money was not there. The place really needs a renovation. Bsz construction can make that place look tops
The night front desk woman was very nice to my family and I. After that no one else seemed to care.
Stayed in April 2024
Reviewed: 24 April 2024
Roberto
United StatesStaff wasn't so friendly when I got there. The morning staff was great.
The location
Stayed in April 2024
Reviewed: 2 April 2024
Eva
United StatesIt was in a good location and clean. Had a gym a pool. I had a nice experience.
Stayed in March 2024
Reviewed: 1 April 2024
Idoris
United StatesThe restaurant was closed
Stayed in March 2024
Reviewed: 23 March 2024
Rachelle
United StatesDidn’t like roaches in bathrooms Didn’t have water in lobby. No soda machine or ice machine
They were remodeling. I saw two roaches in the bathroom so I didn’t want to leave my bags on the floor. Staff and front desk were very friendly and helpful with getting us a taxi. As of today there is still pending amount on my credit card statement does not show deposit put back on
Stayed in February 2024
Reviewed: 19 March 2024
Nicola
United StatesMy only suggestion would be to have the carpets and the couch/chairs in the rooms cleaned. Otherwise everything else was really clean.
Stayed in March 2024
Reviewed: 13 March 2024
Denise
United StatesBreakfast needed more menus to choose from
Stayed in March 2024
Reviewed: 12 March 2024
Ebony
United StatesCurrently under construction.
Location
Stayed in December 2023
Reviewed: 11 March 2024
Marie
Puerto RicoThe tv needs an update
The pool was amazing
Stayed in March 2024
Reviewed: 4 March 2024
Murphy
SwedenPay extra for breakfast plus given the wrong timing of breakfast at check in plus staff did not understand English at breakfast
The Price
Stayed in March 2024
Reviewed: 29 February 2024
Stephane
United StatesEnough parkings
The location
Stayed in February 2024
Reviewed: 26 February 2024
Stephanie
United StatesCleaning staff did not speak English and I was not able to get the specifics of what I was asking for as well as certain things that I did and did not want cleaned
Clean renovated room
Stayed in January 2024
Reviewed: 20 February 2024
Corlia
United StatesEverything
Stayed in February 2024
Reviewed: 18 February 2024
Osward
United StatesIt was under construction and had to walk upstairs to the 6th floor up and down. Also when I got there had to charge the room they gave me because it smelled like seafood and full of roaches.
Stayed in January 2024
Reviewed: 12 February 2024
Tray
United StatesFree breakfast
Expensive
Stayed in February 2024
Reviewed: 9 February 2024
Josie
United StatesThere was a weird smells in the hall way and the chair in room was not that clear and no housekeeping until I ask for some clear towels on Sunday about 2:00 pm.
Location
Stayed in February 2024
Reviewed: 9 February 2024
Delores
United StatesPlace smell like marijuana no microwave in the room front desk staff talking about your clients in front of other clients bathroom not clean
Location
Stayed in February 2024
Reviewed: 9 February 2024
Khawzs
United StatesVery helpful front desk night shifts attendant. Excellent service and guest service personnel.
Didn’t attend the breakfast. Assumed it must be excellent.
Stayed in February 2024
Reviewed: 8 February 2024
Jones
United StatesBed was stained, furniture and TV outdated. The biggest issue was when staff entered our room at 9:30 am, DO NOT DISTURB SIGN on the door, with my husband still in bed asleep and NAKED. They did not knock and wait for permission to enter. And even once inside they didn't even wake him up, he woke up with people RUDELY moving stuff around as if he wasn't there! We will NEVER STAY THERE AGAIN! I STILL have NOT gotten back my deposit either. And I cleaned the room so they had not much to do! We are going to make a formal complaint against this hotel for what they did to my husband. I am so disgusted!
The location is great. Very close to everything you need like food and groceries.
Stayed in February 2024
Reviewed: 8 February 2024
Malave
United StatesThe hotel rooms were old furniture were messed up the small couch was all dirty tv barely didn’t had no channels horrible
Didn’t like it at all
Stayed in February 2024
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