Long walk to the shoreline. Did not realize it was such a long walk. We have 3 kids under 3, so maybe not the best location for us this trip. It is also VERY annoying you cannot hang towels on balcony to dry. The dryers on site would not dry our towels. Security comes by if they see a towel over the balcony, which is frustrating to answer the door when you're in the middle of feeding babies or diapering. The full kitchen was in the hallway in our unit. Not ideal. Probably won't stay again.

The amenities. Nice pool. Nice indoor pool option, though we never used it. Our unit was clean.

Stayed in June 2024

Cleanliness

Staff was very nice, room wasn’t cleaned to full potential. All the towels and bed sheets were dirty

Stayed in May 2024

The property requires you to wear wristbands at all times for each member of the family. I wore the kids bands on me since they would lose them. I had no issue with wearing the bands but the “Security Guard” was over the top with checking people constantly to see if they were wearing them. We always had ours on but were asked multiple times if we were wearing them when they were easily able to be seen. The security guard was stopping everyone Saturday night requiring people to show him. One older couple got so upset by his demeanor they gathered their luggage from their room and left. I understand rules but train your staff to look for the bands and only question when they cannot be seen.

The amenities were wonderful! Right on the beach, great boardwalk and gazebo with swing overlooking the dunes and ocean. The outdoor pool and playground is amazing for kiddos with a gradual entrance and water slides.

Stayed in May 2024

The room itself was awful and not clean. Door was hard to close and lock, back door was difficult to open, room was dirty, kitchen had grease and food stains, hair all over bathrooms.

Very nice staff and amenities.

Stayed in May 2024

Didn’t care for the strictness on the wrist bands to be worn at all times

I liked the amenities at the property

Stayed in April 2024

Did not know they were doing construction right on the beach in front of resort so we were unable to do our daily walks.

No breakfast. Stayed in condo. Likevthe layout and comfort of condo.

Stayed in February 2024

The property itself is cute and cozy, but the staff minus the manager are lazy I’m not very friendly. Upon arrival the security guy at the gate did his job but lacks personality and enthusiasm. The receptionist obviously 1) hates her job or 2) lacks professionalism. I was given a map of the property after checking in. Not knowing anything about the property I asked where my room was. She said the highlighted area. There are about 300-400 apartments and multiple highlighted areas. The manager saw the expression on my face and quickly jumped in to explain the map. She was very sweet. Definitely the nicest person I met on the trip. After entering our room we quickly unpacked and went to the grocery store, spending $315 on food and then went back to the apartment and unpacked. The next morning we realized that our drinks were cool but not cold and called maintenance. The guy on the phone said it turn the refrigerator up and it would take 24 hours to completely get cold. We waited aprox. 12-15 hours and called back to let him know that the refrigerator hasn’t gotten any colder we were going to lose all of our food. We put a few things in a small beach cooler. Right away a maintenance man came and thawed out the freezer and said the frozen area in the freezer was blocking the circulation of air to the refrigerator. This part I don’t understand but I’m not a mechanic. He then said we had to wait another 24 hours. at this point I told him if it didn’t start to feet cold we would lose all of our groceries. We called maintenance 10 times over the next 24 hours with no answer. We cooked what we could and lost the rest. The refrigerator never got cold. Our stat overall was good because it was spent with family, but it was aggravating to say the least to lose your groceries/and have to worry about it. Upon. checking out I did tell the sweet manager about our stay and she said she would reimburse me part of the grocery bill.

The indoor pool and grill access.

Stayed in October 2021

Gate code never seemed to work, need better communication on what to do when first checking in.

Location to the beach and to area restaurants

Stayed in August 2021

Pull out couch had dirty linens on it. Oven smoked when using. Room was cleaner when we left then when we got there. We were not informed that we could not get fresh towels until I needed more.

Very well located… lots to do right there.

Stayed in August 2021

Pool, ocean, pool slide, tennis, mini golf

Stayed in May 2024

On the beach

Stayed in April 2024

Map if property can be a little confusing st first.

Amenities, Location, Friendly Staff

Stayed in April 2024

Seemed like the water when taking a shower didn’t get very hot, the water would get lukewarm at best

Loved the outdoor pool and playground.

Stayed in April 2024

Great Location. The place was clean and quiet

Stayed in March 2024

Always enjoying our stays at this resort

Stayed in August 2023

The deck by the spray off area gets really slippery, but signs are posted.

The location is wonderful! The walkway through the dunes is AMAZING! Takes you right to thd beach. Love the pool and the property!

Stayed in September 2023

Not enough carts and needs one more elevator

There was no breakfast!

Stayed in July 2023

staff was rude, we were put in the wrong room first. we had to spend the first hour of our vacation lugging our luggage from one building to another.

location

Stayed in June 2023

We didn’t know the pool was going to be closed and not able to sit around it.

We liked the views, amenities, and location. Ma

Stayed in April 2023

I DONT LIKE HOW NONCHALANT AND NON-COMMUNICATIVE THEY ARE REGARDING THE HURRICANE THAT CAME THROUGH THERE AND IN MYBHOME TOWN! THEYD RATHER PEOPLE TAKE BEACH TRIPS THAN TO BE SAFE AND KEEP WATCH OVER THEIR FAMILY AND PROPERTY.

I LIKE GOW THEY JUST TAKE YOUR MONEY AND DONT COMMUNICATE AT ALL...WITH YOU OR THE REPS FROM BOOKING.COM.

Stayed in October 2022

Roaches all over the property, black mold on the windows, bedbugs all over the bed, staff rude and very racist (not just casually) A complete nightmare.

The location

Stayed in October 2022

Cockroach in room. Old ketchup packet laying in window sill. Bathroom bathtub did not drain in one bathroom. Toilet paper holder off wall and laying on sink. This was the second time we have stayed here but will not stay again because of lack of cleanliness.

Quiet place and I felt safe.

Stayed in October 2021

No view out any window! No view of beach!!!👎

Things to do

Stayed in October 2021

Called the front desk informed we needed a late check in, they told us where we could find keys and check in packet...only they forgot to leave the keys. Took us 45 minutes to wake someone. They had us take someone else's packet (with keys) . Once in our new room, there were used q tips in the shower and someone's bowel movement in the master toilet and accompanying stains. We had to ask TWICE the next morning to have room cleaned. Poor layout. Walls very thin. Our room was next to the laundry area. Master bedroom next to walkway, could hear people walking and talking throughout the night.

Location

Stayed in October 2021