I felt overcharged on drinks that were charged to my room

The spacious bathroom and lighting

Stayed in March 2024

The bar tender that served Saturday night downstairs due to a private wedding up at the top. She wasn’t engaging or even welcoming. And Sunday night-had the same bartender. There were 20 more Real Estate agents company wide attended this conference. I didn’t think she anticipated Sunday night being so busy. Drinks were wrong and at least a 10-15 min. I believe a bit more planning would have helped Sunday night for the amount of people attending. There were 300 agents that attended this event to give perspective.

We loved how it’s so POSH. The location was so convenient to walk over to a specialty shops, the mall and other local restaurants and convenience stores. We also loved the Roof top bar the Cordial.

Stayed in May 2024

Everything was amazing. No complaints

Smelled amazing, clean rooms and friendly staff

Stayed in May 2024

Nice rooftop bar Nice staff

Stayed in April 2024

I thought the room would be bigger. I didn't like the fact that I had to pay the entire amount of my stay plus an additional $256 deposit amounting to $1,200 being debited from my account at the time of check in (for 5 nights). Usually at hotels, I put down the deposit and then pay the remaining balance at the end of my stay. But with this hotel, it was different. I was caught unawares & I didn't like that at all.

It was clean and very nice. The bed was very comfortable and the sheets were clean. The entire stay was very good!

Stayed in March 2024

The breakfast was just ok for the additional cost. Most of the main breakfast items like bacon, potatoes, charcuterie were out and had to be ordered which took time. Staff was friendly and helpful, just not impressed with the breakfast selection, standard.

Stayed in March 2024

The room was very nice

Stayed in March 2024

Local

Stayed in March 2024

Its nothing I will/can complain about

Everything about my stay was more then I expected

Stayed in February 2024

N/A

N/A

Stayed in February 2024

The staff was great, the property was clean and it was in a great location.

Stayed in February 2024

Everything was excellent

Clean awesome customer service

Stayed in January 2024

My favorite hotel when I visit Charlotte! I love the location, the ambience, always clean rooms and the luxury feel it provides. My go to hotel every time I am in the area.

Stayed in January 2024

Not many food options

Very clean and in a nice area

Stayed in January 2024

Cleanliness

Stayed in October 2023

I loved everything it was nothing to dislike

Everything from the staff the room and the location

Stayed in October 2023

The breakfast buffet looked pretty weak, but I'm not a breakfast person anyways so it didn't bother me too much.

The signature scent that you all have pumping in the lobby should be on display when you walk in because I would buy BOTTLES of that stuff. The rooms were clean and spacious and the rainfall shower was to die for. My absolute favorite part was the staff. Our second night we sat at the bar and had phenomenal conversations with Deja (Hope I spelled that right) and Vaughn (hope I spelled that right too.) They truly made the night spectacular for us and Deja even made me my first espresso martini which was phenomenal. From this location you are so close to amazing food and shopping options. Most things were about 15 minutes away from the hotel. 10/10 would recommend.

Stayed in October 2023

No complaints

It was beautiful ….close distance to the places I wanted to go….hotel was clean and very updated

Stayed in September 2023

No restaurant

Did not have. It

Stayed in September 2023

The room has an influx of air despite shutting down the AC. This was really annoying in terms of sound, air dryness and it’s as if the AC is on. Very difficult to sleep in such room. Everything else in the hotel is close to perfect.

Didn’t try breakfast, but it didn’t seem to be a good option

Stayed in August 2023

We didn't get to go to the rooftop,they had a party or something that was going on. Still had an amazing time just going to make sure we make it on our next visit.

My husband and I had a wonderful date night.The stay was amazing. The staff was nice and friendly. Close to the mall and restaurant. Very clean and set up nice . We really enjoyed the hot shower the water stayed hot 🔥.We will be coming back to stay longer. Thank you for a wonderful date night.

Stayed in September 2023

A little confusing on how to check in, there are two Marriott hotels back to back and we went to the wrong building but they were very helpful and directed us to the right place to check in

Location! Very friendly staff and super clean room

Stayed in August 2023

N/A

Fast check-in. Very comfortable beds. Staff was sweet. Will be back.

Stayed in August 2023

Liked everything

Convenient to restaurants, parking free, room was clean and nice.

Stayed in May 2023