Very dark lightning, bathroom sink area not closed in, elevators took a while or stopped. The needs were too small and kind of hard

Vibe, atmosphere, amenities, quietness of room

Stayed in June 2024

Room needed a little more. Basic room has no real seating, requested an extra cover which didn't arrive, noisy refrigerator by the bed. Wish they'd stop during in the lobby.

Everything, especially the pool! Restaurant was great, also coffee spot. Courteous staff, gym was clean. Location a winner.

Stayed in May 2024

The room was very comfortable - the bed, pillows, bathroom, were all great. The decor was fun and different. There were a lot of snacks in the room - which we did not partake of, but it was handy. The coffee shop, bar, and restaurant in the lobby were all great.

Stayed in May 2024

Really have nothing to say, I just wish that I had the luxury of staying here at the entirety of my trip

Every little detail was thought about. From the lounge area to the café, to the rooftop pool and bar. Even the coziness and details in the room.

Stayed in May 2024

Ac didn’t work in one room but they fixed it quickly!

Wonderful hotel. The coffee shop in the lobby and restaurant on site are great. Trendy, good location etc

Stayed in April 2024

The lighting in the room was quite dark. Some extra lighting around the mirrors would be great. The mattress was a bit firm for me, but totally manageable. We did not have a good experience at all with the taxi ordered by the front desk to take us to the airport. This of course is no fault of the front desk staff or the hotel, but something to note.

We loved the vibe and atmosphere at this hotel. We enjoyed eating at the restaurant and visited the coffee shop daily. The roof top pool was so nice! Rooms were spacious and clean. The location of this hotel was great for walking to different areas in the city.

Stayed in April 2024

This place has great hardware, but service / software needs some TLC. Housekeeping wanted to clean room at odd times - around 5 pm on both days. We’d been out all day and were readying for going out that night, so neither day worked which meant the room wasn’t tidied. Room Curtain can no longer close fully as broken. For us, the rooftop was the big draw, but on a quiet Monday evening around 6pm, there was only one staff member ‘on duty’, and despite only a handful of people, no one bothered tidying, so lots of dirty cups and used cutlery and plates left from earlier in the day. And the fires weren’t lit on rooftop, so overall not a welcoming area to hang out in, despite it supposed to being open till 9PM.

Spacious room. Cotton bed sheets. Nice smelling toiletries. Both downstairs bar & restaurant areas were nice. Rooftop nice. Walking distance to quite a few nice restaurants.

Stayed in April 2024

The rooms are dark. It's a vibe, but not a vibe I prefer. They remedied this by giving my brother and I a corner room that had windows all around it. Unfortunately those rooms don't have two beds so they gave us roll away. HOWEVER, they charged us for the roll away! Now, that would not normally be a problem, HOWEVER, when I made the booking I was VERY clear that I wanted a corner room with a lot of light as I know the rooms are dark and we had to have two beds in the room. I turns out they have zero corner rooms with two beds and I was not told that when I made the booking in the first place.

The hotel is a boutique hotel which I prefer. Location in the CBD works for me.

Stayed in February 2024

Very retro stylish hotel all the amenities were great location was amazing the roof top pool and bar was awesome after a long day of exploring NOLA

Stayed in April 2024

The cleanliness of the room

The aesthetics of the hotel was beautiful! The staff was nice as well

Stayed in April 2024

we stayed in was a king bed (I personally thought the bed was pretty comfortable). These are nitpicky things, but the walls are dark and it was hard to locate the light switches in the room also because the ceilings are so tall I almost wish that they would have lighter paint to make the room seem a little more, but I understand that the vibe of the hotel is like a voodoo-y dark vibe.

The property was very well located in regards to the French Quarter and other tourist areas. There are also restaurants and coffee places nearby. Of course the restaurant connected to the hotel is fantastic. I also like that the property seem to be ingratiated with events from people in the community, you could see that people knew about the place, especially those who are not tourist. The property leaned to me to be more of a vibe for folks in their late 20s, 30s and even up to mid 40s as far as the Events in the bar area and on the rooftop. so definitely millennials or a little older than that, but I thought it was the perfect fit for that kind of crowd. Also something to be noted: we arrived very late to the hotel. It was almost midnight so I called the hotel a few hours ahead of time while I was boarding my flight to let them know that It wouldmt be late and they quickly told me that wouldn’t be a problem. They sent me an email link to early check-in so I would just be able to quickly Show my ID and get my room key right away and it all worked out perfectly so I was thankful for that.

Stayed in April 2024

No tea or coffee in rooms. Cleaning rooms done late

Beautifully designed

Stayed in April 2024

No coffee pot in room, would have lived more healthy in room snack options, no room service on Saturday or Sunday

Location, decor, room size, facilities

Stayed in March 2024

Most uncomfortable of our entire stay, very hard. No coffee in the room which is not the usual 4 star standard. Last but not least - the staff were professional but seemed very disinterested, received a rather cool welcome and this theme continued throughout our stay with every interaction with the hotel staff.

Overall decent but having recently stayed in the Ace Hotel in Kyoto (which was an outstanding experience), we came with high expectations that in the end did not quite measure up.. location and overall decor of the hotel were great and the rooftop pool is fantastic

Stayed in April 2024

The pillows are way too thick! Probably the thickest pillows I’ve ever seen at a hotel. They were uncomfortable to sleep with. I still give this hotel a 10/10 though.

We loved everything about the property. The room was gorgeous, the lobby, pool and restaurant were well designed and comfortable. We will probably make it our New Orleans hotel every time we go back.

Stayed in March 2024

Plain room 806

Pool

Stayed in April 2024

Dark, strange rooms w cold tile floors. First room right next to the elevator and very noisy, terrible water pressure. Then moved to a better room, but still dark.

Great pool area on the roof.

Stayed in April 2024

Nothing, everything was fine. At check in they overcharged my card and they had issues taking the deposit on my amex, but these things happen and it's all sorted.

My room was beautiful and a really good size, the hotel was in a good location and the rooftop pool was really nice, in the summer will be fantastic.

Stayed in January 2024

No sofa even if described as furniture item in the room Nothing to put staff on except two small word chairs No coffee maker No luggage rack No extra blankets (had to ask) Lamp on night stand was broken Scuff marks on floor

Beautiful old ambiance Great restaurant Coffe shop was great Pool!!!!!

Stayed in March 2024

Wish the bed was a little more comfortable.

Very much liked the style and vibe. Appreciated the on site restaurant and rooftop bar. Location was right where we wanted to be with several nearby restaurants.

Stayed in January 2024

My wife was very uncomfortable using the shower . The black tile and lack of grab bar was scary for her!

The retro decor was very appealing!

Stayed in March 2024

No coffee machine or even a drip coffee with hot water in the room. A major disadvantage. The hotel prefer that the guests will use the bar downstairs

The lobby and bar were compfort and spacieuse, bar is well equipped and the coffee is excelent

Stayed in March 2024

Weekend stays are far too expensive for what you get. We had a loud fridge right next to our bed, which was incredibly noisy. There was nowhere to lodge suitcases, and the offered tools, like the hairdryer were in quite bad shape. It misses the nicer touches one would expect for the price range.

The common areas - lobby, bar, rooftop were quite stylish and pleasant. The location was great, easy to get to a lot of restaurants.

Stayed in March 2024

nothing.

The best place to stay in New Orleans. walk everywhere and or jump on the street car nearby. perfect.

Stayed in February 2024