638 Rockvale Avenue, Azusa, CA 91702, United States
#5 of 7 hotels in Azusa
Guests' ChoiceBased on 258 hotel reviews
5.4Cleanliness
5.8
Comfort
6.1
Location
7.1
Facilities
5.8
Staff
6.3
Value for money
6.3
Free WiFi
5.9
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End of dialog contentReviewed: 15 March 2024
Marlene
United StatesNo breakfast Liked that had WiFi and heated room
Stayed in March 2024
Reviewed: 14 January 2024
S
United StatesThe price on line said 85.00and they charged 95.00 suppose because the price was " no smoking "
Stayed in January 2024
Reviewed: 21 October 2023
Cherlye
United StatesNeed to update n gotta pay for ice
Cheap u get wat you pay for
Stayed in October 2023
Reviewed: 14 October 2023
Angulo
United StatesI travel with my service animal, a 35 lb 5 yr old female boxer named Phoebe. She's been certified as of 3.5 years ago as a service animal for my particular serious health condition. The motel manager forced us to leave after a few nights because he stated "No pets are allowed here." I explained that Phoebe is not a pet, but a certified service animal and that my health condition required her to be with me in the event that my symptoms are exacerbated or my condition becomes an emergent event. I also attempted to explain both California and Federal law regarding service animals, not emotional support dogs, that precluded establishments like his motel from refusing services. I brought up copies of the state and federal laws and Phoebe's Certifications and recent course updates and Recertification courses on my smart phone but he refused to look. Instead, he "shushed" me away verbally and with his hand while walking away and saying "you must leave at 11:00 and check out." The manager became irritable as he came back to tell me "we don't have vacancies anyways." A quick check revealed at least 4 rooms still available. Although having to find a different accommodation last minute was not ideal I decided to not continue to engage with the manager as he was clearly angry bordering belligerence. I did find a motel but had to wait 2.5 hours for my room to become available for check in.
Price and good sized room
Stayed in October 2023
Reviewed: 14 September 2023
Gabriel
United StatesIt smelled very bad and the TV didn't work, the facilities were very old.
Stayed in September 2023
Reviewed: 30 August 2023
Romero
United StatesFirst room I was given the ac and TV didn't work , bedsheets and floor had burn marks
It was close to my event
Stayed in August 2023
Reviewed: 22 August 2023
Yesenia
United States.The1 fact that it was not clean..
the locatoin
Stayed in August 2023
Reviewed: 12 July 2023
Kaiming
United Statesthe location is not very good and staff need to improve service attitude.
Stayed in July 2023
Reviewed: 28 June 2023
Christopher
United StatesFacilities vs price even w discount was unsatisfactory. The cleaning manager once again made stay worth it .
Cleaning service manager was on top of everything.
Stayed in June 2023
Reviewed: 17 April 2023
Alma
United StatesCLEANING MICROWAVE, BATHROOM, BED, FLOOR, ONE TABLE
NO BREAKFAST PROVIDE
Stayed in April 2023
Reviewed: 16 April 2023
Jose
United StatesBad everything about f the beds Dirty room
No breakfast Bad service
Stayed in April 2023
Reviewed: 5 November 2022
Patrick
United StatesThe room was kind of out dated. I had some roaches show up occasionally.
The price to be honest was great!
Stayed in November 2022
Reviewed: 5 October 2022
Chris
United StatesThe bed was super hard with only two flat pillows there were cigarette buts still left around the sink and there is no cable
The only thing I liked is the price and the location was reasonably close to my family
Stayed in September 2022
Reviewed: 15 September 2022
Elizabeth
United StatesDidn't put tolite paper
That they didnt Broth us
Stayed in September 2022
Reviewed: 10 September 2022
Michael
United Statesmost everything
not much
Stayed in September 2022
Reviewed: 9 August 2022
Molano
United StatesEverything was so old and not worth what we paid for.
I liked that it was in a good place.
Stayed in August 2022
Reviewed: 12 May 2022
Agnes
United StatesEverything was old and outdated. the bedding was old, the headboard fell off when I got on the bed. there was a spider in the bath tub, no large towels to take a shower. It was just very dated.
I like that it was really quiet not a lot of noise, the parking lot was not crowded or on a busy street.
Stayed in May 2022
Reviewed: 5 April 2022
Daniel
United StatesNo breakfast. Clean linens but pillows flat and very thin. Microwave has no glass plate and rusty. Air conditioner works well but TV could not get anything. Very small complimentary soap
Stayed in March 2022
Reviewed: 16 March 2022
Oscar
United StatesWhat i didn't like was i got sick and i think they didn't wash the bed sheets and pillow covers.
The price was good and fair.
Stayed in February 2022
Reviewed: 14 March 2022
Kathleen
United Statesnoisy , walls too thin without any real soundproofing
bath/shower water did not work properly. either too hot or too cold
Stayed in March 2022
Reviewed: 27 December 2021
Cameron
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 November 2021
John
United StatesThe room i stayed.
Location, close to shopping areas.
Stayed in November 2021
Reviewed: 3 October 2021
Mark
United StatesTile slope was sticky, missing one pillow case, sheets and pillows are very old and dingy looking
Quiet night sleep
Stayed in October 2021
Reviewed: 8 August 2021
Machete
United StatesThe room was very musty and unkempt.
Stayed in August 2021
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