2909 Iola Ave, Lubbock, 79407, United States
#27 of 69 hotels in Lubbock
Guests' ChoiceBased on 283 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.7
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 29 May 2024
Mercia
United StatesGreat, convenient hotel. Nice modern style room. Also a fun bar-area that people actually wanted to use and enjoy (indoor and outdoor area) Hotel is right next to a shopping area with restaurants that are easy to walk to (I got takeout at PF Changs) Appreciated that they allow dogs! We enjoyed our one night stay
Stayed in May 2024
Reviewed: 27 May 2024
Marsha
United StatesThere was not hot coffee available 24 seven and they had no cream for the coffee
The manager was very accommodating
Stayed in May 2024
Reviewed: 9 May 2024
Virginia
United StatesToilet area not soundproof.
Modern. Roomy. Comfortable bed.
Stayed in May 2024
Reviewed: 23 April 2024
Raul
United StatesThere were a lot of people at the bar which was too close to the bedroom. They were noisy for a while.
There was no breakfast, but there is a McDonalds close by.
Stayed in March 2024
Reviewed: 18 February 2024
Stephanie
United StatesThe shower had a little Serratia in the corner, sink had a little debris in it and the mirror had water spots at the top and sides. It wouldn’t take much to clean the Serratia just spraying with bleach and allowing to sit for a few minutes and then rinsing would have cleaned that up. All that to say it was cleaner than most rooms I’ve stayed in for similar price.
Cute finishes. Super nice staff. We didn’t use the pool. Game area for friends and family to hang out in the lobby. We were in a handicap room which was very spacious. Location of hotel felt safe.
Stayed in February 2024
Reviewed: 16 December 2023
Janice
United StatesPretty & inviting
Stayed in December 2023
Reviewed: 16 October 2023
Latoya
United StatesNothing
Pet friendly
Stayed in October 2023
Reviewed: 3 September 2023
Suzy
United StatesBreakfast choices
Stayed in August 2023
Reviewed: 28 August 2023
Matthew
United StatesNo breakfast
Pretty building
Stayed in August 2023
Reviewed: 21 August 2023
Stefanie
United StatesThe room could use some touch up painting. The carpet in the hallway needed to be cleaned.
I like the location, close to several choices for food and shopping.
Stayed in August 2023
Reviewed: 18 August 2023
Michael
United StatesStaff was
Decent location and facilities in decent shape.
Stayed in August 2023
Reviewed: 12 August 2023
Karina
United StatesA complementary Continental breakfast will have clients 100% satisfied
Stayed in June 2023
Reviewed: 28 July 2023
Abygail
United StatesMy fridge was broken and I wish all the rooms had their own microwave.
Great atmosphere. Comfortable. Clean. No additional pet fee. Friendly.
Stayed in July 2023
Reviewed: 13 July 2023
Alan
United StatesGave us a handicap room!
Very modern great beds and pillows loved the lobby with the pool table and games.
Stayed in July 2023
Reviewed: 5 July 2023
Stephanie-anne
United StatesThere wasn’t a fan in the bathroom.
They accept dogs. There’s no carpet in the rooms. The room was comfortable and clean. The location was convenient for our purpose.
Stayed in June 2023
Reviewed: 14 June 2023
Maria
United StatesThe fridge did not work at all. Mattress pad had blood stains under the sheets. Staff offered new room.
location was excellent! Staff was very polite and friendly.
Stayed in June 2023
Reviewed: 5 June 2023
Clay
United StatesNot much was explained before heading to the room. Turns out that I’m order to turn on the bedside light you had to flip a switch back near the door. Odd! We figured this out when we were leaving.
It was clean, aesthetically pleasing, accessible and in a fantastic location.
Stayed in June 2023
Reviewed: 3 June 2023
Jennifer
United StatesI didn’t catch the names of the employees. One older African American woman was amazing! And the gentleman, I think Tom, also amazing. There was a young worker with multi colored hair and a lip piercing- she was a beyond rude. Just unfriendly and rude. We needed more shampoo and she acted like I asked her to build me a house. I asked for the room to be restocked while we were gone during the day and it didn’t happen. So when I asked for more towels and toiletries, she was just so rude. Other employees were lovely! Only other thing was the carpet in our room was rather dirty.
Didn’t eat breakfast. Liked the property and really loved the beds.
Stayed in June 2023
Reviewed: 31 May 2023
Chris
United StatesThe wet barand breakfast closes to early.
Design and features.
Stayed in May 2023
Reviewed: 15 May 2023
Andrea
United StatesThe pool was VERY small. The deepest was 3 ft.
Nice hotel convenient and atmosphere was good
Stayed in April 2023
Reviewed: 12 April 2023
Stephanie
United StatesThe pool was small
The lounge area
Stayed in April 2023
Reviewed: 27 February 2023
Bradley
United StatesThe front desk person was business-like, but not really welcoming. She carried herself with a very slight hint of agitation. The water pressure was disappointing and the temperature was cold during one shower and not really hot during a second one. Finally, as a light sleeper, the room forced air furnace was problematic, constantly rattling as if something was stuck in the blower.
I loved the location with many options for shopping, dining, and entertainment within walking distance. The hotel was very clean with a functional decor. The bed was comfortable, but not plush. Overall, my wife and I enjoyed our stay at the Aloft.
Stayed in February 2023
Reviewed: 19 February 2023
Ferdinand
United Statesthere were unexplained charges that may not have been revered if we didn’t question it.
location
Stayed in January 2023
Reviewed: 25 December 2022
Fernando
United StatesThe room attendant knocked on my door at 10am i know when check out time was
The area
Stayed in December 2022
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