This not including the cleaning staff they are awesome. But the front desk staff and security staff are just not welcoming at all.

The hotel is beautiful and clean. The cleaning staff was so sweet !!!

Stayed in June 2024

The elevators were having trouble during our stay, so the wait time’s were irritatingly long. There were trash bags outside our room from housekeeping for over a day until we moved them over to a cleaning supply closet. Staff could be friendlier.

Room was very clean and quiet. I never heard other people in their rooms or in the hallway. Bed and pillows were comfortable. Hot water. Air conditioning.

Stayed in May 2024

The 150.00 hold on my card

Clean

Stayed in May 2024

I thought the parking was expensive but ok I guess for a down town location at $43 a day but we still got charged for 5 days although we only stayed for 4, I don't think this is a hotel issue more of a parking sub contract.

Location was excellent because it was just that far enough away as not to be too noisey from the hustle and bustle of Bourbon street but not so far as to walk anywhere you needed.

Stayed in May 2024

Some of the staff could have been friendlier. The ice machine wasn’t working.

Good location. Rooms were comfortable. Bar was nice.

Stayed in April 2024

The room was a little disappointing. I had upgraded to a “city view” room and it really just looked at one other building and over the pool. Our bathroom was also a handicap bathroom and the shower was super slippery. And the first night our AC was not working and when we left and told the staff about it we came back about 7 hours later and no one had come by. They ended up moving us to a different room but even the maintenance person seemed annoyed that he was addressing this issue so late. Also the valet was very expensive and they were never at the valet stand so we had to wait 15min every time to get our car.

The location was very central to every place we wanted to go to. The hotel rooms were clean. The staff was very friendly to me and my dog.

Stayed in April 2024

Low water pressure in the shower. OMG

The staff definitely brought the southern hospitality and our overall stay was comfortable and fun

Stayed in March 2024

Cleaned

Location and comfort

Stayed in March 2024

Parking

Nice staff. Very clean

Stayed in March 2024

The parking garage attendant was a disappointment

The hotel ambiance is nice and the location was central to downtown and bourbon

Stayed in March 2024

One of the staff members from night shift was extremely rude. I wasted a drink mistakenly and when I informed her about it, she walker off from me and did say anything. I even offered to get it up. She walked back passed again me and didn’t say a word. Didn’t say hey someone will get it up or anything. I had to find her and ask if i could have a paper towel or mop to get it up then she pointed to the security and said he would do it. She was so rude. The security guard was very nice. They also should explain the details of the deposit and how it works. Booking had the deposit as $100 but when i got there i had to give an additional $50. It went towards parking so it worked out but could have explained it alot better.

The location was great. It was the right distance. The day time staff was friendly. The hotel was very nice and decor was nice as well.

Stayed in March 2024

Clean, proximity to events

Stayed in February 2024

Had to circle the building 4 times, couldn't find a parking space for check in.

It was great and convenient for walking distance.

Stayed in February 2024

Shower pressure was poor.

Superb location. Only 5 minutes walk from the French quarter

Stayed in February 2024

Vallet took long to bring our vehicle on more than one occasion.

property was great, staff was very friendly. room was clean

Stayed in January 2024

Breakfast was very poor, only a little space for eating

Stayed in November 2023

Breakfast could have been better

Stayed in October 2023

The cost for parking was far too high especially when there are lots of parking right next door for only 25 euros a night. There is a small area to purchase snacks, looks and feels like a student vibe especially with the games table in recepetion.

Large corner room with plenty of space. Good wifi & Comfy bed.

Stayed in September 2023

Assessable

Decor

Stayed in September 2023

Little construction not a big deal. Bathroom door stuck so we couldn't have any privacy. And we had to squeeze in and out of the bathroom.

The staff was friendly and accommodating. The breakfast was good. I liked the free coffee. I liked needing a key card to go up the elevator and at night to get in, made me feel safe. It was such a special vacation, that I will continue to stay here. Pool table a bonus.

Stayed in September 2023

Breakfast options were very limited and whilst the food was freshly prepared, the quality wasn't great and the size of the portions wasn't reflected in the price.

A very modern hotel located approximately 5 minutes from Bourbon St and the French Quarter. The rooms here are very spacious and clean and our corner room had great views of the city. There was a lovely little rooftop pool although there are a limited number of loungers.

Stayed in August 2023

Nothing

Location

Stayed in August 2023

Very central and very cool atmosphere.

Stayed in August 2023

Expensive parking

Stayed in July 2023