2139 City Gate Ln, Naperville, 60563, United States
#1 of 19 hotels in Naperville
Guests' ChoiceBased on 149 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.3
Staff
9.3
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 27 May 2024
Desiree
United StatesClean, very comfortable and aesthetically pleasing. I love the bathroom so much.
Stayed in May 2024
Reviewed: 22 April 2024
Behn
United StatesThe manager was great night of 4/21, went out of his way to accommodate me and was very nice and helpfull
Stayed in April 2024
Reviewed: 5 February 2024
Karen
United StatesNothing
Wonderful hotel! Staff is friendly and accommodations are beautiful!!
Stayed in February 2024
Reviewed: 20 November 2023
Kelly
United StatesClean and nice looking
Stayed in November 2023
Reviewed: 29 October 2023
Karen
United StatesBeautiful hotel. Very convenient location.
Stayed in October 2023
Reviewed: 25 October 2023
Meiling
United StatesThe location. It was far from many things.
The hotel was wonderful.
Stayed in September 2023
Reviewed: 1 September 2023
Angelina
United StatesClean, luxurious, high quality, nice people
Stayed in August 2023
Reviewed: 24 August 2023
Karen
United StatesThe rooms were beautiful and very comfortable. The staff was top notch
Stayed in July 2023
Reviewed: 23 August 2023
Mike
United StatesI slept about an hour! Mattress in suite was terrible! I tried sleeping opposite side of bed with no luck! Went to couch and once again I sunk in the middle! Very uncomfortable which is a shame cause hotel is amazing!
Hotel is magnificent! All aspects of it
Stayed in August 2023
Reviewed: 22 June 2023
Richard
United StatesCheck in here is always slow, never as prompt as many other hotels.
Stayed in June 2023
Reviewed: 29 May 2023
Evangelia
United Stateslocation (our view was terrible from our room)
clean. hip. nice shops. lavazza!!!
Stayed in May 2023
Reviewed: 23 May 2023
Max
United StatesIn the bar area, the food choices are disappointing.
Room quality…bathroom quality…just great.
Stayed in May 2023
Reviewed: 12 April 2023
Jessica
United StatesA pool would be great, but that's not really a dislike
As always, super beautiful, classy, and smooth, super friendly check in! Everything is clean, the soaking tub is amazing, the beds comfy and room service is always a plus! The downstairs bar is great if you are looking for a quiet little area to have a cocktail!
Stayed in March 2023
Reviewed: 29 March 2023
Kathleen
United StatesWish there was a pool
Very clean beautiful hotel
Stayed in March 2023
Reviewed: 4 March 2023
Maria
United StatesI wished there was an earlier breakfast option as I had to leave for work before breakfast was available and didn't get to enjoy it. I wished they had more options for small bites for room service food, like appetizers.
The staff was super friendly and helpful The room was comfy and had all I needed- the TV in the mirror was amazing!
Stayed in March 2023
Reviewed: 13 February 2023
John
United StatesN/a
The suite was beyond plush!!! The gym and spa were beyond great!
Stayed in February 2023
Reviewed: 7 February 2023
Vixy
United Statesnothing to complain about !
the property was amazing and there was so much to do in the hotel as well!
Stayed in February 2023
Reviewed: 1 January 2023
Abigail
United StatesThe bed was large, but ultra firm. The bathroom did not have a fan. Pillows were very fluffy. The spa was very expensive and didn't include a hot tub and steam shower in the ladies locker room. There were a few hairs in the bathtub.
The food at Che Figata was phenomenal and so was the service. The hotel was beautiful and every detail was very well thought out and personalized. To the nice smart TV that includes a greeting with your name and the bathtub with the bath salts. Room service was great as well and food was delicious. The bathroom in the suite had a TV in the mirror. The spa was also really nice and relaxing. The room was clean and organized.
Stayed in December 2022
Reviewed: 20 December 2022
David
United Statesn/a
everything
Stayed in December 2022
Reviewed: 29 October 2022
Melissa
United StatesClean, Great bathtub. Amazing and friendly staff. Above and beyond!
Stayed in September 2022
Reviewed: 15 October 2022
Annie
United StatesThe fitness center was amazing!
Stayed in October 2022
Reviewed: 9 October 2022
Alison
United Statescozy, comfortable rooms
Stayed in October 2022
Reviewed: 29 September 2022
Crista
United StatesThere were loud children screaming and running in the bar area. I feel that was not something that should be allowed. Many of the hotel customers were irritated by the disturbance. We paid quite a bit of money for our drinks at the bar. And it made our experience not so enjoyable or relaxing.
Great staff. Warren was an excellent driver. He took us to our dinner reservations and picked us up afterwards. Greg was also very helpful at the check in counter.
Stayed in September 2022
Reviewed: 11 August 2022
Stephanie
United StatesThere was not a convenient place for breakfast.
The staff was helpful and the room was nice.
Stayed in July 2022
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