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Reviews of Arlington Resort Hotel & Spa 3 stars

239 Central Ave, Hot Springs, AR 71901-3527, United States

#119 of 119 hotels in Hot Springs

Guests' Choice

Review score

Based on 2618 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    9.1

  • Facilities

    6.8

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 30 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Room service never came exchange towel or clean the room during the stay. Not sure if that's a special request, most hotels do that as a normal operation.

    The history, the style from when it was built. The whole ambiance.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wallpaper and paint were peeling off the walls in my room. Stained sheets on the bed .

    Location

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs to have shower curtain

    The history

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Some unexpected charges from the hotel.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Great value and stay in a beautiful hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Liked everything

    Historical building

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    A couple of the staff didnt know the in and outs well. We had 1 tell us we couldnt preorder roomservice, the hotel advertises you can. We were greatly overcharged for our room service meal. We are still waiting for that bill to come in fully to contest it.

    The historic feel and comfort of this hotel. The staff was for the most part were very helpful and friendly.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The hotels needs some updating; for example the carpet was terrible and filthy. With that, they are going through a renovation and hopefully these things will be addressed in the future.

    I loved that they had preserved items from the past and maintained its history.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Cool trip, city, and hotel. I’d like to visit again.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Spa closed.

    Building and history

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    It should be very nice once it's remodeled.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The construction noise during the day. There was no trash pickup, towel change, or regular housekeeping. The tub/shower was worn, the sink was loose, tiles were cracked.

    The bed, bedding, towels, the things we touch were all good. It was well lighted and clean. The carpet looked old but not worn out. The furniture was just okay.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    We had a wonderful stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Tornado warning - not their fault

    Staff was great. Room was good - kept as much as possible original

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Stay was great. Really impressed with this historic building.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I didn't like that all week I tried to call the front desk to upgrade my room and they never answered. I would let it ring for ten minutes. I left three voicemails and never received a call back.

    Location, room, cleanliness, bed, TV, amenities in the resort.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location and staff was wonderful.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    It was ok. But if I come back to Hot springs i will stay in another motel. Not that it was that bad.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    No microwave in our room. Carpet was badly stained from a leak. The room was clean but the carpet stain made it seem dirty. I wasn't happy about the resort fee on my bill. I enjoyed the nostalgia but missed some of the perks of a more modern hotel. Even a good motel 6 would have a microwave in the room.

    I enjoyed the Hotel but I thought it was very expensive. The staff was great

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    100 years old hotel, bathroom and walls looked dated

    100 years old thick walls

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Fun
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower , looks dirty

    Good location and like the live music

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms sorely need updating. The ceiling was peeling, tub had rust spots around the drain and the sink had no vanity, so no place to set toiletries or toothbrush. Not cool, but we accepted it because it was modestly priced for a property in the midst of a touristvattraction.

    The grand entryway captured the majesty of a bygone era. Live music had the place hopping on a Saturday night. Very fun vibe. The pool and hot tub area, though in need of a little renovation, still was great. Superb location in the heart of Hot Springs. Clearly this was a majestic property in its heyday, and they have begun an extensive renovation.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    We slept comfortably and enjoyed the location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Our carpet was filthy in our room. Actually sticky. The grout and shower needs to be repaired. It looks very gross. Parking was outrageously expensive.

    Location was great. Beautiful lobby and reception.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Beautiful building. It is receiving a needed renovation.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms weren’t tidied up daily

    Historic Building and Location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel. But I was locked out of my room as nonpayment taken. I was told I made payment. Then got locked out. It was sorted pretty quickly.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Lady at the front desk at check in was rude and argumentative.

    Location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel needs a lot of fixing, first two night heard the next door so loud with the bed banging in the wall and scream of a woman while they're having sex. And then next morning day, woke up at 5am with the same thing. They probably need to put the bed into the different side of the wall since it's not double walling.

    The hotel is historic, so many activities and in the heart of National Park.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Ok for the area and under renovation
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Under renovation, so the rooms were not updated. Carpets stained. Bathroom lighting low

    Location, history

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Pre paid only to find more add on cost

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    The staff was EXCELLENT. Cheerful and helpful. Especially as it was spring break and crazy busy. Everyone was very ni
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    My room wasn’t as clean as it could have been. The hotel was busy and old, so I wasn’t expecting perfection. I had a nice stay.

    Location in the middle of town

    Stayed in March 2024

Showing 1 – 25

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