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Reviews of Palette Resort Myrtle Beach 2 stars

703 South Ocean Boulevard, Myrtle Beach, SC 29577, United States

#189 of 198 hotels in Myrtle Beach

Guests' Choice

Review score

Based on 1686 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    7.5

  • Facilities

    5.5

  • Staff

    6.5

  • Value for money

    5.6

  • Free WiFi

    5.1

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Showing 1 – 25

  • Reviewed: 3 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 1 night
    • Submitted via mobile

    Hallway lights were dim and TVs too small

    Location was dope

    Stayed in June 2024

  • Reviewed: 3 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 2 nights
    • Submitted via mobile

    NEED AN UPGRADED POOL AREA

    The hotel looks nothing like it's pictures but it was clean

    Stayed in June 2024

  • Reviewed: 1 June 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Oceanfront Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Pool was dirty parking too much rooms smell bad

    Stayed in May 2024

  • Reviewed: 29 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Suite King
    • Stayed 4 nights
    • Submitted via mobile

    Fast service at the desk

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    It was okay. I had better for the price.
    • Family with young children
    • Studio King
    • Stayed 2 nights
    • Submitted via mobile

    Knob to the tub was broken, the hard balcony doors to open and close the tv could have been bigger and updated . Only a lamp light for the room part was -_-

    Hear the music , close to the beach and was on the main strip for the action.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite Two Doubles
    • Stayed 3 nights
    • Submitted via mobile

    Never received my deposits back

    Stayed in May 2024

  • Reviewed: 23 May 2024

    5.0
    It was very relaxing, but very frustrating.
    • Leisure trip
    • People with friends
    • Studio King Oceanfront
    • Stayed 8 nights
    • Submitted via mobile

    They didn’t have the bar or restaurant advertised, the coffee pot in our room or our friends room didn’t work, the hair dryer in our room didn’t work, the pool was closed for cleaning all week and never touched, the washer on our floor was used by our friends but when we went to use it wouldn’t work and they refused to give our money back from it, said to contact the place we went through to book it, if you wanted to go to the beach before 9 am you had to walk around the neighboring hotel to get there, and they didn’t even coffee in the lobby til 9 am.

    Location , room size

    Stayed in May 2024

  • Reviewed: 22 May 2024

    5.0
    Worth it for a 1 or 2 night stay if you aren't going to be in the room much. Good value.
    • Leisure trip
    • Couple
    • Studio King Oceanfront
    • Stayed 1 night

    The hotel had a water lead and water damage while we stayed. They were actively getting it taken care of with tons of fans and a restoration company inside doing work. The floor in our hotel room was wet during the night, so we wore our sandals around the room. The guests who stay here are VERY destructive and do not treat the hotel well. There was a good bit of damage and stains to all furniture in the room due to previous guests who don't respect property. This is not the hotels fault.

    Staff was accommodating and friendly. Hot tub was nice and hot, Room was nice for the price and view was amazing. Location is perfect with so many awesome things to do within walking distance or a 5 minute drive.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    5.0
    It was ok.
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 3 nights
    • Submitted via mobile

    1st room the air didn’t work. 2nd room only had a sheet and a thin blanket on the bed with 3 pillows. The security lights from the kept spilling in even around the curtains which kept the room partially lit all night.

    Great location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio Two Doubles
    • Stayed 3 nights
    • Submitted via mobile

    It was diffrent then the pic it was not all that nice i was little up set. The hot tub nit working

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Overall good experience the hotel just needs some TLC
    • Leisure trip
    • Family with young children
    • Studio Two Doubles
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and some of the staff were rude pool needs cleaning

    Location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Never again
    • Leisure trip
    • Couple
    • Studio Two Doubles
    • Stayed 3 nights
    • Submitted via mobile

    Door to outside had nothing on it to open it at all it isn't ocean front where you can see it completely

    Stayed in May 2024

  • Reviewed: 6 May 2024

    5.0
    Overall hotel was Okay to stay. I would recommend fixing some thing like the pool area and keeping it clean but it wasn’
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 1 night
    • Submitted via mobile

    I absolutely didn’t like how rude the lady was that worked at night. Heavy set black girl. She called yelling into the phone saying how she was going to have our car towed because it was parked in the handicap area. When we’d never intentionally parked there. We were a bit confused with parking. However immediately after another customer helped us find the correct parking location. The rude staff member goes to ask did we just walk through the back door when she indeed seen me come through the door from the pool. She stated well your not supposed to use that door, I responded and said well the door was clearly opened and if you didn’t wish to have no one use that entrance maybe you should get off your ass and lock the door. We literally just came back in from the beach. Overall all other staff was friendly and helpful.

    Loved how close it was to access the beach.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    5.0
    The staff was very nice . I wouldn’t book with you guys again because of the tub and uncomfortable beds
    • Leisure trip
    • Group
    • Deluxe Suite 2 Kings
    • Stayed 2 nights
    • Submitted via mobile

    The pool had a cleaning sign and was closed for 2 days the tubs were too high to step in

    The location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio Two Doubles
    • Stayed 1 night
    • Submitted via mobile

    one bed was low on the floor one was high. The balcony door handle broke when I pulled the door open couldn’t go on the balcony

    It was nice location wasn’t far from the beach at all

    Stayed in May 2024

  • Reviewed: 23 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio King Oceanfront
    • Stayed 1 night
    • Submitted via mobile

    The pool area was a disgrace.I watched the man clean the pool that morning from my balcony, and he went about it very lazily. Oppose to the hotel blue,Next door sent 4 workers out to clean their pool area, and the water was crystal clear when they were finished.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    The room was nice and spacious except for the bathroom. NOTE: the room has a kitchen but no pots, pans, silverware nor c
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was small. You had to buy kitchenware, which was 35 dollars. there was no chairs at the table. There really wasnt no view outside of the balcony.

    The room was real nice and clean. It was a nice space.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    5.0
    comfortable and convenient but amenities are not extensive
    • Leisure trip
    • Couple
    • Studio King Oceanfront
    • Stayed 2 nights
    • Submitted via mobile

    i didn’t not like the staff very rude and unprofessional. i did not like that you the kitchen utensils were not included in the deposit

    i like that it was right the beach. i like that it had nice sized pools and jacuzzi.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    4.0
    Need to do better service for this place . Room service want available until my 3 day to get service done.
    • Business trip
    • Couple
    • Studio King
    • Stayed 4 nights
    • Submitted via mobile

    Staff was rude the first day . Air conditioning wasn’t working properly had to ask for another room had to tell her my husband had heart problems in order to get it asap in which he does have heart issues. Had to go buy pots and pans and utensils for the kitchen nothing was available stove was nasty had to clean the burners off to use that food was left in the oven from previous renters.

    Love my ocean view room that’s it .

    Stayed in April 2024

  • Reviewed: 14 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Suite Two Doubles
    • Stayed 2 nights
    • Submitted via mobile

    Broke dirty pools

    Big rooms

    Stayed in April 2024

  • Reviewed: 11 April 2024

    5.0
    Never again , that’s what I get for being cheap.
    • Leisure trip
    • Family with young children
    • Studio King
    • Stayed 1 night
    • Submitted via mobile

    I couldn’t check in an hour early as I requested. Check In parking was the worst. And I thought it was so continental breakfast, no just nasty bitter coffee.

    Bed was comfortable

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    my stay was very peaceful.
    • Leisure trip
    • Group
    • Deluxe Suite 2 Kings
    • Stayed 3 nights

    the parking situation. I am handicapped and had to walk a distance to get to the room

    the layout of the room

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Suite 2 Kings
    • Stayed 3 nights
    • Submitted via mobile

    I need the manager to call me

    Location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    5.0
    Decent
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 3 nights
    • Submitted via mobile

    The cleanliness of the room

    N/a

    Stayed in April 2024

Showing 1 – 25

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