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  5. Reviews of avid hotels - Savannah South - Gateway, an IHG Hotel

Reviews of avid hotels - Savannah South - Gateway, an IHG Hotel 2 stars

19 Gateway Blvd West, Savannah, 31419, United States

#14 of 129 hotels in Savannah

Guests' Choice

Review score

Based on 1236 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 19 November 2023

    7.0
    We’re coming back only because we can’t cancel, knowing breakfast is unacceptable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was sub standard for this rate.

    Clean and comfortable

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Wonderful stay I will book again, but be prepared to bring my own ice bucket
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    There was no ice buckets and lack of toilet paper 

    Conveniently located to the highway into the city

    Stayed in October 2023

  • Reviewed: 28 October 2023

    9.0
    Superb
    • Solo traveller
    • Room with One King or Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Malfunctioning signs made the hotel harder to find at night. Breakfast was only OK.

    The room was very comfortable. The staff was friendly and helpful.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Comfortable and clean
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The area at night can look sketchy but I have stayed here before and never had any issues.

    The room was exceptionally clean. The bed was very comfortable.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    see above. and place was great on all counts
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    all was great

    Robyn and Fred were awesome: friendly, helpful, accommodating. Great vibe and wanted to make sure we hada a great stay. Showers were fantastic.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Great place to stay overnight when travelling on I-95
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Tub
    • Stayed 1 night

    The late evening front desk person wasn't too friendly or helpful.

    Breakfast was good. We used this hotel on our way from NYC to FL and its proximity to I-95 was beneficial and very convenient. The check-in process is extremely simple. It looks like a new building, everything is spacious and clean.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Better breakfast

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    I enjoyed the stay for the most part.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    breakfast buffet could have been more organized, no orange juice for 2 days, smaller room than expected, no shampoo or body wash in containers

    clean room, comfortable bed, good air, quiet

    Stayed in August 2023

  • Reviewed: 18 September 2023

    7.0
    Customer service goes a long way. The hotel was just ok. You pay for a room and no amenities. If you are just sleeping t
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The location was not in a place I would like to stay again. Two female staffers at the front desk need to be trained on customer service. They behaved as if we interrupted their day with the very dry attitudes. On their personal phones and hanging out with friends in the lobby area. Didn’t want to assist had to ask them to speak up for assistance.

    The room was clean with a little mildew around the shower. They didn’t have an iron but the gentleman there did get us one when asked.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Few breakfast selections

    The hotel was very economical and the staff was friendly.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    10
    A gem!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing! Everything was great.

    It was a fantastic hotel. It was clean and comfortable. The staff were warm and inviting. Breakfast was fantastic. I wish there had been more Avid hotels to stay at during our travels.

    Stayed in June 2023

  • Reviewed: 5 September 2023

    10
    The stay was Amazing !
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The hotel was VERY CLEANNN. The staff is amazing and very friendly. I will forever be staying here every time I go to Savannah. The breakfast is also great it’s the best hotel breakfast I ever had.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    The only thing was our TV did not work. They did give us a discount for that.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and in a good location.

    Stayed in August 2023

  • Reviewed: 4 September 2023

    10
    Comfy bed, clean room, great stay. Def will stay again.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The tv didn’t have a wide variety of channels so I couldn’t watch my team.

    Clean and cozy

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    It was a perfect overnight stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast options were alright, but would have liked to see more/better options

    The hotel was very modern, super clean, and provided everything we needed while also being very minimalist

    Stayed in August 2023

  • Reviewed: 2 September 2023

    8.0
    generally, very good. room cleaning personnel should wear head cover like in the food industry
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Hearing Accessible
    • Stayed 1 night

    no luggage stand(s), hair on 2 towels, fridge too small with no freezer

    comfortable bed, very clean room and facility in general, better quality breakfast

    Stayed in August 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    AC unit was loud

    Clean well-sized room and bathroom. Decent simple breakfast. Fantastic staff

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Both elevators were extremely slow to the point that I waited over 10mins and decided to carry my bag down four floors. Unfortunately the door did not exit near the front of the building so I had to roll bag all the way around from back to check out. I let the woman at check out know the issue with the elevators and she got me a nice large coffee to go for free. It seemed they were aware elevators are slow when many people are trying to leave. One elevator had the cleaning people in it so no one could get on. Not sure why they didn't use a service elevator. No complimentary coffee. Complimentary coffee may not seem like a big deal but most chain hotels now offer it. Parking lot was confusing to navigate gates. I went out the morning of check out and had trouble getting back in even though I was not yet checked out. When I did leave I needed a card to exit which of course I didn't have because I was checked out so that made no sense.

    Room was nice and comfortable. Bed could have been a little less soft but that is my taste. Room was clean and spacious. Room was quiet also since I had seen some comment that you didn't want to be in one of the rooms below the gym or ballrooms or you would get no sleep. They do have pool tables and shuffleboard with board games available like Even Hotels. The lobby though was very dark so if you wanted to read it would have been difficult. Also there were not enough chairs in the lobby for the size of the hotel and lobby.

    Stayed in June 2023

  • Reviewed: 19 August 2023

    8.0
    Great price more cleaning
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Room cleaning could be better my trash cans didn’t have bags. The shower and fridge were dirty soap dispenser didn’t work but other than that it was great.

    Breakfast was good the staff were super helpful and friendly during check in the bed was also super comfy accommodations were great

    Stayed in July 2023

  • Reviewed: 15 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room Mobility Accessible with Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing all good

    Everything

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room Mobility Accessible with Roll-In Shower
    • Stayed 2 nights

    How I paid Booking in advance and I also paid Avid hotel. I did not received a reciept because the clerk state she fix the error in the over charge and send my receipt as of today. I have not seen the overcharge of $331.00

    The location was great easy access to state and city highways.

    Stayed in July 2023

  • Reviewed: 13 August 2023

    10
    We love Savanna Ga
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    My room was next to the gym and we could hear each time someone was working out

    How clean everything was

    Stayed in July 2023

  • Reviewed: 10 August 2023

    8.0
    Decent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Terrible location and the breakfast was trash. I could’ve went to Walmart and bought jimmy deans if I knew that’s what I was going to be served

    Rooms were clean and it was relaxing

    Stayed in July 2023

  • Reviewed: 30 July 2023

    9.0
    Really nice, would stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Only thing I can say was the floor was sticky at breakfast and it was chaotic. But... There was a peewee football tournament and there were a lot of very happy children.

    Great location and decor was modern and nice. Staff was incredibly nice even though the hotel was solid booked out

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    cozy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    towels had stains, some front desk workers seemed very confused of what they were doing, breakfast was sad (a microwave biscuit???)

    good location, nice affordable hotel, friendly staff

    Stayed in July 2023

Showing 76 – 100

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