1500 Collins Avenue, Miami Beach, FL 33139, United States
#106 of 203 hotels in Miami Beach
Guests' ChoiceBased on 1876 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
9.3
Facilities
7.7
Staff
8.7
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Aquil
United KingdomI didnt like the decor of the hallways and the metal framed beds. I feel like this is something that can be improved on. The metal bed frames felt like it was more of a dorm.
I liked the friendly staff at the reception and bar. The use of the pool and facilities such as steam and jacuzzi. Also the attentiveness of the staff
Stayed in May 2024
Reviewed: 26 May 2024
Pamela
ItalyConsidering the price we paid I did not like at all 1. The cleaning is not deep 2. They provide a full fridge of paid drinks ibcluding champagne, whisky, gin etc and a coffee machine but they provide only 2 poor paper glasses. If i decide to have a glass of champagne should I get it into a paper glass? 3. For people like me that does not drink coffee there are not tea option 4. Bathroom is very small without extractor or window
The location is perfect, the swimmimgpool is very nice, the room is quite large
Stayed in May 2024
Reviewed: 25 May 2024
Robert
CanadaOld and small elevator
Location close to beach and near restaurants
Stayed in May 2024
Reviewed: 23 May 2024
Susan
United StatesThe only thing i didn’t like was we didn’t like our first room as it was facing a wall so there was no light coming in. When we went back to ask for a different room the front desk staff was more interested in upselling is to a different room which was very nice, but since we had booked premium with upgrade if available I don’t understand why they were trying to charge us for the upgrade if one was available. He was trying to convince me that the premium room was the upgraded room but it was in-fact what we had paid for. He finally agreed to move us to a premium room facing the pool when I wouldn’t let it go. It was unpleasant and unnecessary, left me under the impression that there is maybe an incentive for the upgrades.
We really enjoyed the pool area food and drinks were also fairly priced. The premium room we got was very cozy and clean. The staff on the property were friendly.
Stayed in May 2024
Reviewed: 22 May 2024
Patrick
SwitzerlandBreakfast war rather poor and far too expensive for what it was. Deplorable service n tipping policy, as you get automatically 20% service charged added, but then you got a sperate window for additional tip where you may select another 15, 20 or 25 % tip. This is totally exagerated, as many tourists are NOT aware of this policy.
very friendly and helpful staff. Good location close to Ocean drive.
Stayed in May 2024
Reviewed: 22 May 2024
Hannah
United KingdomSome outdated deco in some areas if I had to be picky but not something I care about
Such a perfect location and well priced. Nice pool and nice staff
Stayed in May 2024
Reviewed: 19 May 2024
Richard
United StatesWe hear our neighbor who seem to be arguing at night. Also the bathroom was awkward. The toilet was too close to the wall with the toilet paper holder sticking out giving you little room to sit.
The location was close to the beach and the hotel has access to free beach chairs.
Stayed in May 2024
Reviewed: 19 May 2024
Raffoul
United StatesGood
Good
Stayed in May 2024
Reviewed: 18 May 2024
Thomas
United KingdomExpensive prices for drinks
Friendly staff, comfortable sun beds around the pool
Stayed in April 2024
Reviewed: 16 May 2024
Juliet
United KingdomLocation was excellent
Stayed in April 2024
Reviewed: 13 May 2024
Morado
United StatesThe resort fees did not include the umbrella with the chairs.
I loved the location. It was in the center of everything we needed.
Stayed in May 2024
Reviewed: 10 May 2024
Marielle
Arubanothing but just a small tip for the owners; the elevator and stairs are a little outdated
Great location and amazing staff. The room has all you need for a perfect stay in Miami, and the clean it every day. You have most imported stores and place to have dinner on walking distance.
Stayed in May 2024
Reviewed: 8 May 2024
Shakisha
United StatesWasn’t clean at all. Linen wasn’t clean, bathroom was dirty. My room was in a stairwell away from the rest of the rooms.
Location was great
Stayed in May 2024
Reviewed: 3 May 2024
Trish
AustraliaGreat location near beach and great restaurants.
Stayed in April 2024
Reviewed: 29 April 2024
Biz
United StatesRooms are tight but functional
The staff and location
Stayed in April 2024
Reviewed: 27 April 2024
Jakob
GermanyI ordered a package to the hotel, which was lost. The staff argued a lot about this, saying that the carrier might have lost it, although there was a notification that it was left at the reception, including the staff member's name. These things can happen, but I did not have the feeling that my issue was taken seriously.
The hotel's biggest asset is its location. It is one block from the beach, easily accessible yet tranquil and quiet when you enter. The pool area is really relaxing, and it was fun to hang out there. The rooms are a bit on the smaller side by US standards, but the beds were great, and the rooms were very clean. The adults-only guests give the property a more exclusive vibe.
Stayed in April 2024
Reviewed: 27 April 2024
Kateryna
UkraineDon’t return deposit.
All good. please return the deposit.
Stayed in March 2024
Reviewed: 23 April 2024
Cheseed
United StatesRoom didn't have a Microwave
Staff was great. Rooms were cleaned ..close proximity to Beach and restaurants
Stayed in April 2024
Reviewed: 22 April 2024
Jimmy
United KingdomGreat location and nice hotel
Stayed in April 2024
Reviewed: 22 April 2024
Reginald
United StatesThe toilet sets are very cheap and they cut corners in a few other places
The staff were great, pool great
Stayed in April 2024
Reviewed: 21 April 2024
Reagan
United StatesThe garage across the street associated with the hotel charges $58.55 to park overnight. Don’t do it. There is a garage a block over on 16th street for $20/night.
We liked the quiet location away from the clubs on Ocean drive but still walkable everywhere. Easy close walk to the beach and complimentary beach chairs.
Stayed in April 2024
Reviewed: 19 April 2024
Andrew
United StatesNot a big issue but the restaurant and bar was cashless.
Location of the hotel was excellent. Close to lots of fun things to do in South Beach, just a short walk away.
Stayed in April 2024
Reviewed: 17 April 2024
Mario
United StatesIn the steam room there’s no signs of where the steam will come out and got burned from it
Location and friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Emmanuel
Hong KongIn the bathroom relatively small beut very well organised we need some space to leave your belonging
The location is fantastic. Great facilities and super friendly/ helpful staff.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content