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Reviews of Element Chelmsford 3 stars

25 Research Place, Chelmsford, MA 01863, United States

#2 of 2 hotels in Chelmsford

Guests' Choice

Review score

Based on 78 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 6 May 2024

    7.0
    Just ok pool closing was a disappointment
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night

    Pool closed

    Great breakfast

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Modern convenient comfortable weekend stay
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better. Had to wait in line for them to cook eggs and get bacon, sausage, pancakes, & home fries. Would rather have out available to serve self, like most hotels. Yogurt was frozen on bottom half when opened. Pool was not open.

    Centrally located. Very modern building and rooms. Rooms good size. Nice gym and pool (was closed)

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    Would definitely stay here again
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Problem with hotel computer system. Caused concern about check in/check out. Won’t know if it was fully resolved until I get the credit card bill. Problem was not individual to me, but included a large number of guests that evening. Staff on site handled the problem well.

    Hotel was exceptionally clean. Breakfast was super. Room had a lot of amenities for long-term stay. Staff was friendly and helpful.

    Stayed in March 2024

  • Reviewed: 8 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    No hot water.

    Stayed in August 2023

  • Reviewed: 2 July 2023

    9.0
    beautiful new hotel and very clean.
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    pool closed very long walk to our room from elevator

    very clean

    Stayed in July 2023

  • Reviewed: 5 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    My room did not seem as clean upon arrival. Soap buildup on shower, hair and dust in corners.

    This was convenient for my visit to family in the area

    Stayed in June 2023

  • Reviewed: 22 April 2023

    8.0
    Will definitely choose this again
    • Business trip
    • Solo traveller
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 12 nights
    • Submitted via mobile

    There isn't any disposable sandal (no big deal)

    The bed is very comfortable, breakfast is good and location is superb

    Stayed in April 2023

  • Reviewed: 30 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    No hooks in bathroom or bedroom to hang clothes/towels. WI-FI issues

    Nice room

    Stayed in December 2022

  • Reviewed: 16 June 2022

    9.0
    Very nice! Thanks
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Very clean and pleasant environment. Front desk staff were very welcoming and helpful. When an issue came up they were quick to resolve it. Having made to order omelets is a nice touch.

    Stayed in June 2022

  • Reviewed: 6 December 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Location great… breakfast not too good

    Stayed in November 2021

  • Reviewed: 28 November 2021

    7.0
    Great location, very quiet hotel. Good breakfast.
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    Less heat. More water pressure.

    The room was fairly small, for a one-bedroom suite. The breakfast was very good--lots of options, both hot and cold. My least favorite feature was the shower--pitiful pressure, half as much as any other hotel I've been to. Also, the room was o erly hot. So maybe save more energy by heating less and give me more water presdure.

    Stayed in November 2021

  • Reviewed: 11 November 2021

    8.0
    Very good
    • Business trip
    • Couple
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    liked the set up of the room.

    Stayed in November 2021

  • Reviewed: 20 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night

    It was ok

    Stayed in September 2021

  • Reviewed: 8 September 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night

    Check-in process.

    The facility is new and very nice. The lady cooks scrambled eggs in front of you, that was nice. A bed is comfy.

    Stayed in September 2021

  • Reviewed: 12 August 2021

    8.0
    Nice place
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 4 nights
    • Submitted via mobile

    Pool hours were short and only available when life guard was on duty. Hours posted were incorrect at times. Also got billed for more than listed on booking.com when made reservations.

    Nice breakfast, loved the rooms for our family.

    Stayed in August 2021

  • Reviewed: 25 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    The rate was a little high.

    Breakfast was good! The room was beautiful and clean. I would stay here again

    Stayed in July 2021

  • Reviewed: 30 May 2024

    5.0
    It was good overall.
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Pool was closed and the bathroom sink was not working.

    I liked the amenities that the room got. Feels like home to me. Breakfast was good.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio, 2 Queen, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very beautiful and clean, keep it up.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Stay with them BEST breakfast in the area!!!!!!!!
    • Group
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was wonderful!!!!!!

    The property is immaculate, the buffet breakfast to die for, even with an omelet station witch is one of my favorites. The hotel staff is amazing and very accommodating. Rooms were very spacious and SUPER clean.I will definitely stay with you again and will recommend to family and friends.

    Stayed in March 2024

  • Reviewed: 22 January 2024

    1.0
    Down right gross
    • Business trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night

    At first we liked the room, appeared to be neat and tidy but we pulled back the bedding and the sheets were soiled!!!!! Called down to the front desk and was provided a new room. New room had hair on the bed but the sheets looked clean. We got in much later than expected and were exhausted. We loved the location of the hotel but probably will not return. The people above us were loud and were awoken at 2 am with people running and screaming. Maybe a good party hotel but not a good fit for business.

    We liked the options provided for breakfast, yogurt bar and freshly cooked eggs was nice and the breakfast area was clean and the only good part of our stay.

    Stayed in January 2024

  • Reviewed: 7 August 2023

    4.0
    Never again.
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    We booked this hotel specifically for the pool as we were traveling with two young children. When we checked in there was no mention of the pool being closed for the entire weekend nor were there any signs at the property stating this. The kids were disappointed and it really ruined the experience. Also, your staff is rude and unprofessional. While sitting at breakfast with my two young children we should not hear your front desk staff swearing and carrying on. Highly inappropriate.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    6.0
    This was an average hotel stay, a place to lay our heads.
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Noisy neighbors during the late night/early hours, barking dogs! Towels in average condition.

    interior design

    Stayed in July 2023

  • Reviewed: 18 July 2023

    3.0
    Poor value, dirty room
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Our entire room was dirty. There was food left in the fridge and cupboards from previous occupants. The floor was covered in debris and the countertops and table tops had lots of food debris on them. The pool was closed. The bar was closed. For the price, we had expected a much nicer experience.

    Breakfast staff were wonderful

    Stayed in July 2023

  • Reviewed: 3 July 2023

    1.0
    Not good at all.
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was disgusting. We had to be moved to another room because there was urine on the bathroom floor,bedroom walls had some some sticky residue. and the sheets were stained. Never again!!!

    Having a Kitchen was nice, but that’s about it.

    Stayed in July 2023

Showing 1 – 25

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