5321 Central Avenue, Hot Springs, 71913, United States
#46 of 121 hotels in Hot Springs
Guests' ChoiceBased on 1846 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
9.0
Facilities
8.3
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 29 May 2024
Sarah
United StatesI didn't like how dirty the pool looked. The coffee was not very good.
I liked the location. The back patio and the pool face the lake. The room and hotel in general were very clean. The breakfast was very good and the seating area was spacious. The staff were very helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Katrina
United StatesUpon checking in & paying a deposit, we were alerted via a letter taped to the elevators that the televisions were inoperable. This kind of dampened our spirits.
The breakfast every morning was awesome. There was no issues with checking in a few hours early. They were very accommodating. The staff was very inviting and friendly.
Stayed in May 2024
Reviewed: 28 May 2024
Karina
United StatesThe pool and pool area was dirty. I know they recently had a tornado but the pool was dirty and the chairs near the pool smelled like mildew .
Room was great and the breakfast was delicious!
Stayed in May 2024
Reviewed: 27 May 2024
Rebecca
United StatesNot enough room in breakfast area.
Nice clean room. Nice staff.
Stayed in May 2024
Reviewed: 20 May 2024
Marquita
United StatesThe furniture was outdated and wood furniture were slightly chipped like like they were brought from hotel auction .
Affordable rate and location was great !!
Stayed in May 2024
Reviewed: 15 May 2024
Paula
United StatesSee above.
The breakfast was good, I appreciate having hot food except the round eggs were a bit rubbery. I was hoping that there would also be yogurt.
Stayed in April 2024
Reviewed: 13 May 2024
Paula
United StatesBreakfast was Ok, not spectacular.
Convenient, quiet,comfortable
Stayed in May 2024
Reviewed: 13 May 2024
Randy
United StatesSome areas needed a little repair, paint
Breakfast and staff was great.
Stayed in May 2024
Reviewed: 8 May 2024
Sara
United StatesFor my stay there, their internet connection broke. It made it very difficult to have something to do and relax. It was out for about 12 hours. I let the front desk know multiple times that this was not ok and I wasn’t happy with them, and each time they just apologized and said they’d get it fixed soon. After a few hours I was very angry and when I went and spoke to one of the staff, he apologized but then gave me another internet connection. I was excited to get some internet but I wasn’t happy with the fact that they kept it away from us for this long. It was very sneaky of them. Mind you, the service on your phone was also very bad because of the location. So even when I was using my own data I couldn’t even send text messages! It was also raining the whole day so my family was pretty much stranded in our hotel room, with no internet at all and no service on our phones. With a little child it got very boring and having to deal with that was very inconvenient that I was willing to go to another hotel before we received their personal internet that they were hiding from us.
The area it was at was very nice and our hotel room faced the lake so that was very nice. The room was great as well. And taking a shower was very nice as well and comfortable. It felt like we had lots of privacy and the staff didn’t bother us at all! We were also able to get lots of turtle food for free and go out to the lake and feed the turtles as well as the geese. I will admit that was extremely fun to do especially with a 2 year old. Their pool area was very nice as well. The day we went to swim in it, it was very sunny. I didn’t want to swim and wasn’t happy about staying in the sun the whole time. But while my family was in the pool, I noticed they had umbrellas that you could easily unravel! That made my stay at the pool so much nicer. I got to stay under the shade and watch my family swim. Their breakfast was also pleasant. They had a pretty wide range of food. The three days we ate breakfast, I never got bored of it. They did also have juice and coffee. It was an overall great stay!
Stayed in May 2024
Reviewed: 6 May 2024
Michelle
United StatesThe air conditioning in our room made this terrible loud noise and it kept us awake. When we would get to sleep it would wake us up
I liked the outside with the lake, pool, outside lounging and fire pits
Stayed in May 2024
Reviewed: 6 May 2024
Casandra
United StatesI enjoy our lake views from the room
Stayed in May 2024
Reviewed: 5 May 2024
Garydebra
United StatesWasn’t clean
Close to the lake
Stayed in May 2024
Reviewed: 1 May 2024
Lanora
United StatesBeautiful location.Lake view room was wonderful. Very well kept older hotel.
Stayed in April 2024
Reviewed: 30 April 2024
Michelle
United StatesThe quality of the room
The lounge area.
Stayed in April 2024
Reviewed: 29 April 2024
Yanina
United StatesRooms are nice but had a little wear and tear. Nothing that a little paint or time can not fix.
The lake view and the outside terrace are gorgeous. We couldn't enjoy much because of the rain, but we took some beautiful pictures once the rain did stop.
Stayed in April 2024
Reviewed: 26 April 2024
Charles
United Statesnothing
location
Stayed in April 2024
Reviewed: 22 April 2024
Annette
United StatesDidn’t really think anything was wrong with the property
Convenient, clean spacious
Stayed in April 2024
Reviewed: 20 April 2024
Sydney
United StatesThere was a bit of deferred maintenance observable (older flooring, chipped paint here and there, etc.) The toilet in my room was not “comfort height” and there was no grab bar outside the tub. Older patrons should ask for more accessible rooms if low toilets are an issue. Also, I was expecting the on-site restaurant/bar to be available. However, it was closed for the duration of my stay, and it may not have a current tenant.
Lovely location with great views if one paid the $20/night premium for a lake view room with a balcony, which is well worth the price. There are level, accessible boardwalks along the lakeshore, a reasonable sized pool, and ample outdoor seating to relax with your morning coffee. The property was clean, the staff very professional and friendly, basic motel complimentary breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Angela
United StatesI didn't like the bathtub it doesn't appear clean it needed to be scrubbed, really good.
I like the location and the view of the lake. Also, Russ was very nice and accommodating to our needs.
Stayed in April 2024
Reviewed: 13 April 2024
Nevadabill
United StatesAll Good. Nice room balcony
Stayed in April 2024
Reviewed: 11 April 2024
Kimmons
United StatesThe rooms could have been cleaner. The tub had hair in it.
I love the location
Stayed in April 2024
Reviewed: 8 April 2024
Dotson
United StatesFacilities are showing wear and tear. It could use some updating.
Location was nice. Staff was friendly. Breakfast items had good variety.
Stayed in March 2024
Reviewed: 4 April 2024
Susan
United StatesEverything was fine . Nothing to dislike.
Location, nice room, clean
Stayed in March 2024
Reviewed: 1 April 2024
Amy
United StatesThe lobby and common areas are beautiful. the rooms and grounds could use some upgrades.
Beautiful location! Friendly and helpful staff.
Stayed in March 2024
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