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Reviews of SFO El Rancho Inn SureStay Collection by Best Western 3 stars

1100 El Camino Real, Millbrae, CA 94030, United States

#10 of 10 hotels in Millbrae

Guests' Choice

Review score

Based on 1857 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 27 January 2024

    8.0
    They have maintained the place well. Exceeded my expectation. The room was very well kept and clean.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    The rooms were very clean and the housekeeping person there was very friendly and nice.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    OVERALL, it was WORTH every $1. Although I live in the Bay Area, I will DEFINITELY come back!!
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    I didn't like that the desk in my room had writings in them (on the furniture itself-in the drawers); it didn't really matter, but it was a surprise when I opened the drawers to look for something (the remote for TV).

    The breakfast buffet (selections), each STAFF person I interacted with, FREE Wi-fi, convenience to eateries (outside the Inn), and shopping. *I would RECOMMEND having a COMMUNITY BREAKFAST TABLE for single travelers who may want to eat with others; I know I would have welcomed making a new friend/s.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too close to the railway , all the time noise from the train. 15 USD for parking but the gate was opened all night long without any camera system

    Room was great, breakfast

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Overall, it was a good experience
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    It was really cold in the room. Water came in skylight. Spoke to a male maintenance worker concerning water he said ok. He was next to the maid's cart, and I asked him for more coffee and replacement towels in exchange for the dirty towels I left. He stated that there was no coffee on the cart, and I needed to call for new towels. I found the maid who was accommodating.

    The front desk staff was great. They were knowledgeable and helpful. Gave us good referrals. The maids were accommodating and efficient. The rooms were comfortable overall, and I would refer others. Centralized location. Near great restaurants.

    Stayed in December 2023

  • Reviewed: 20 January 2024

    6.0
    Good for short overnight stay close to the airport.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Close to the airport.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Staff are nice
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff are nice

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Good for a short stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Stairs to 2nd floor.

    Location near airport. Very good breakfast.

    Stayed in December 2023

  • Reviewed: 14 January 2024

    9.0
    Shjfnuj hh
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Was approached by individual who may or may not have been security one evening. Individual had accusatory attitudes and didn't act professionally. If it was employee and not just drifter.

    Breakfast in morning was top notch. Lobby staff explained things clearly.

    Stayed in December 2023

  • Reviewed: 14 January 2024

    9.0
    Comfortable and friendly
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    5 night stay and no room service, I don't know why but we managed to get fresh towels.

    Staff were very accommodating to our needs. Was easy to change rooms and reception answered phone promptly.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Very comfortable bed (king)
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Trees , relaxed

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    I love staying here very convenient however the 14 day rule should not apply to travel workers as it’s very hard to find
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room 254 the bathroom open roof window I was going nuts when it was raining sounded as if it was coming inside the room also during the day on makes the room to bright 👎🏽

    I really enjoy staying here it’s peaceful

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Great nigh’s sleep and an easy drive to the airport.
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower but No tub in my room

    Location to airport

    Stayed in December 2023

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Found a sock that didn’t belong to me in the bedroom.

    Affordable. Close to airport. Comfortable rooms.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    6.0
    Pleasant
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Staff at night so bad. No have name no identification. Attention when to book. The amount didn't include the parking lot daily

    Room

    Stayed in December 2023

  • Reviewed: 27 December 2023

    7.0
    Fair!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms are non-smoking, however it had a terrible smell of smoking.

    Location very close to the airport, that was very convenient fot thr time we arrived in San Fran. The breakfast is delicious, a lot of protein options.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 7 nights

    The carpet floor in the room was so dirty that our socks were pretty fast black… please fix that!

    Service was great! Design and outdoor are were very awesome. Pool and Hottub were amazing

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    we've stayed here several times...and we like it.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Lots of people arriving late and rolling their suitcases down the walkway in front of our room. It woke us up every time. Also...it would have been nice to have an elevator in the first building--because going up stairs is difficult for us. Otherwise...everything was fine..

    proximity to SFO was important. Arranging for a taxi to pick us up at our door early in the morning was really helpful.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Very comfortable bed and close to airport, amazing breakfast, just ignore the dated bathrooms
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    coffee should be better, even if we pay we would so much like to have had a better coffee

    great breakfast and food, great presentation - very clean and perfectly presented, surprising!

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Entertaining
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The place is spread out and a large number of bldg and room not sure why I wasn't given a room that wasn't right next to a family with 2 young kids who were screaming and crying and slamming doors for on and off all night

    It was worth the price and location is good it seemed to be a very well run place .

    Stayed in December 2023

  • Reviewed: 19 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    breakfast was bad

    it is ok, not a great hotel

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Oasis from traveling and do close to airport
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A comfortable place to rest and refreshen when my flight was delayed

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Convenient and close to SFO
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to airport, reasonable price

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Good but has great potential.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    I was put in a room at the back of the motel, the train was very noisy and very frequent. The tracks and rail crossing is right next to this building. The smell of marijuana was very prominent at this motel, although it is legal in california, it should not be used in public spaces. It stunk. Other guests were quite noisy at times, there should be signs requesting people be a bit quieter outside other people's rooms. The TV was awful - hardly any channels and everyone looked orange on screen. Rooms are quite dated and in need of modernisation but they are comfortable enough. No curtains. The shutters are good, but people can see a little into your room through the gaps in the shutters and if a car parks in front of your room, the lights can be bright!

    The room was a good size and very clean - the housekeeper was absolutely lovely, so friendly and kind. Nothing was too much trouble for her. She deserves a raise! The breakfast was lovely, very fresh and tasty - a mix of different scrambled eggs, bacon, sausage, potatoes, porridges, yoghurt, muffins, toast, juices and hot drinks. Convenient location for the airport and getting the bus to the train station to head into the city.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet wasn’t working to 100% but since we stayed for a couple of hours only it wasn’t a big deal.

    Great location for rest if you have a longer layover at SFO. The bed is very comfortable and the heating is effective. There are some restaurants in the vicinity.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Our flight from the east coast arrived in the late evening so we planned to stay the night and drive home in the morning. Location to the airport is perfect and had a nice warm breakfast in the morning.

    Stayed in December 2023

Showing 76 – 100

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