Reviews of SFO El Rancho Inn SureStay Collection by Best Western This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1100 El Camino Real, Millbrae, CA 94030, United States of America
#10 of 10 hotels in Millbrae
Guests' ChoiceReview Score
Based on 1863 hotel reviews
7.5Score breakdown
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Cleanliness
8.1
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Comfort
8.0
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Location
8.3
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Facilities
7.6
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Staff
8.3
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Value for money
7.8
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Free WiFi
8.1
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Reviewed: January 10, 2024
Marian
Norway4 Reviews1 helpful vote9.0“Very comfortable bed (king)”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Trees , relaxed
Stayed in January 2024
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Reviewed: January 9, 2024
Melissa
United States of America11 Reviews8.0“I love staying here very convenient however the 14 day rule should not apply to travel workers as it’s very hard to find”- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Room 254 the bathroom open roof window I was going nuts when it was raining sounded as if it was coming inside the room also during the day on makes the room to bright 👎🏽
I really enjoy staying here it’s peaceful
Stayed in January 2024
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Reviewed: January 6, 2024
Susan
United States of America27 Reviews7.0“Great nigh’s sleep and an easy drive to the airport.”- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shower but No tub in my room
Location to airport
Stayed in December 2023
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Reviewed: January 4, 2024
Yamin
United States of America5 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Found a sock that didn’t belong to me in the bedroom.
Affordable. Close to airport. Comfortable rooms.
Stayed in January 2024
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Reviewed: December 30, 2023
Marco
United States of America8 Reviews6.0Pleasant- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Staff at night so bad. No have name no identification. Attention when to book. The amount didn't include the parking lot daily
Room
Stayed in December 2023
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Reviewed: December 27, 2023
Priscila
United States of America13 Reviews3 helpful votes7.0“Fair!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rooms are non-smoking, however it had a terrible smell of smoking.
Location very close to the airport, that was very convenient fot thr time we arrived in San Fran. The breakfast is delicious, a lot of protein options.
Stayed in December 2023
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Reviewed: December 26, 2023
Fabian
Germany2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 7 nights
The carpet floor in the room was so dirty that our socks were pretty fast black… please fix that!
Service was great! Design and outdoor are were very awesome. Pool and Hottub were amazing
Stayed in December 2023
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Reviewed: December 20, 2023
Jeffrey
United States of America1 review7.0“we've stayed here several times...and we like it.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Lots of people arriving late and rolling their suitcases down the walkway in front of our room. It woke us up every time. Also...it would have been nice to have an elevator in the first building--because going up stairs is difficult for us. Otherwise...everything was fine..
proximity to SFO was important. Arranging for a taxi to pick us up at our door early in the morning was really helpful.
Stayed in December 2023
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Reviewed: December 20, 2023
Stuart
United States of America16 Reviews2 helpful votes8.0“Very comfortable bed and close to airport, amazing breakfast, just ignore the dated bathrooms”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
coffee should be better, even if we pay we would so much like to have had a better coffee
great breakfast and food, great presentation - very clean and perfectly presented, surprising!
Stayed in December 2023
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Reviewed: December 19, 2023
Timothy
United States of America40 Reviews2 helpful votes7.0“Entertaining”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The place is spread out and a large number of bldg and room not sure why I wasn't given a room that wasn't right next to a family with 2 young kids who were screaming and crying and slamming doors for on and off all night
It was worth the price and location is good it seemed to be a very well run place .
Stayed in December 2023
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Reviewed: December 19, 2023
Aktar
Ireland3 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
breakfast was bad
it is ok, not a great hotel
Stayed in December 2023
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Reviewed: December 15, 2023
Janette
New Zealand41 Reviews2 helpful votes8.0“Oasis from traveling and do close to airport”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
A comfortable place to rest and refreshen when my flight was delayed
Stayed in December 2023
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Reviewed: December 14, 2023
Atila
United States of America28 Reviews8.0“Convenient and close to SFO”- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Close to airport, reasonable price
Stayed in December 2023
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Reviewed: December 13, 2023
Helen
United Kingdom16 Reviews13 helpful votes8.0“Good but has great potential.”- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
I was put in a room at the back of the motel, the train was very noisy and very frequent. The tracks and rail crossing is right next to this building. The smell of marijuana was very prominent at this motel, although it is legal in california, it should not be used in public spaces. It stunk. Other guests were quite noisy at times, there should be signs requesting people be a bit quieter outside other people's rooms. The TV was awful - hardly any channels and everyone looked orange on screen. Rooms are quite dated and in need of modernisation but they are comfortable enough. No curtains. The shutters are good, but people can see a little into your room through the gaps in the shutters and if a car parks in front of your room, the lights can be bright!
The room was a good size and very clean - the housekeeper was absolutely lovely, so friendly and kind. Nothing was too much trouble for her. She deserves a raise! The breakfast was lovely, very fresh and tasty - a mix of different scrambled eggs, bacon, sausage, potatoes, porridges, yoghurt, muffins, toast, juices and hot drinks. Convenient location for the airport and getting the bus to the train station to head into the city.
Stayed in December 2023
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Reviewed: December 11, 2023
Mark
Switzerland49 Reviews7 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The toilet wasn’t working to 100% but since we stayed for a couple of hours only it wasn’t a big deal.
Great location for rest if you have a longer layover at SFO. The bed is very comfortable and the heating is effective. There are some restaurants in the vicinity.
Stayed in December 2023
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Reviewed: December 7, 2023
Suzanne
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Our flight from the east coast arrived in the late evening so we planned to stay the night and drive home in the morning. Location to the airport is perfect and had a nice warm breakfast in the morning.
Stayed in December 2023
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Reviewed: December 4, 2023
Bricier
France20 Reviews1 helpful vote7.0“Good place to stay near the airport”- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 2 nights
convenient place near the airport, comfy room, huge breakfast
Stayed in November 2023
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Reviewed: December 4, 2023
Melissa
United States of America11 Reviews9.0“Here for a work assignment”- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
No complains great stay
Close to my work assignment and great location everything is in walking distance
Stayed in December 2023
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Reviewed: November 29, 2023
Afolabi
United Kingdom20 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Paying $15 a day for parking when in a location driving is essential.
Nice room & grounds. Close to airport.
Stayed in November 2023
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Reviewed: November 28, 2023
Candace
United States of America5 Reviews9.0“Good value and comfort in a lovely hotel.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
My daughter found the overnight airplane flights above the hotel a bit disturbing.
The rooms are well appointed, clean and comfortable. The beds were very comfortable.Breakfast was extensive and tasty.
Stayed in November 2023
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Reviewed: November 28, 2023
Melissa
United States of America11 Reviews8.0“Overall great place and location will be staying again”- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The queen bed was a little on the hard side made it a little tough to sleep well
Location and it is clean
Stayed in November 2023
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Reviewed: November 23, 2023
Darren
Canada12 Reviews2 helpful votes8.0“Great spot”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great location close to airport and great valve for the money
Stayed in November 2023
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Reviewed: November 20, 2023
James
United States of America2 Reviews9.0Wonderful- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
$15 a night for parking. Feels like an unnecessary cash grab.
Friendly staff, clean rooms, close to the airport and an overall good value. Definitely stay here!
Stayed in November 2023
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Reviewed: November 19, 2023
Ronald
United States of America19 Reviews1 helpful vote8.0“Clean and good breakfast but gouged.”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I didn't appreciate being charged $15 to park my car. I've been a customer for 15 years and this is new. I won't return, I dont like being gouged.
Easy check in and a good hot breakfast. Thay gave me a quiet room away from the parking area.
Stayed in November 2023
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Reviewed: November 14, 2023
Eric
United States of America6 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
No shuttle.
Close to the airport.
Stayed in November 2023
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