4600 Clayton Road, Concord, CA 94521, United States
#3 of 10 hotels in Concord
Guests' ChoiceBased on 557 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.1
Facilities
7.5
Staff
8.2
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 18 May 2024
Terry
United StatesThere was a lot of noise the Friday night we stayed but the other night was fine.
The size and how clean the room was.
Stayed in May 2024
Reviewed: 2 May 2024
Hussein
United StatesSlow response from evening male staff, they put an elephant of a person in room above me and from 8 pm to 11 pm he waked stomping the floor , they should have moved me but instead they called him, at 11 I demanded from night shift a refund and wanted to leave they then moved me to another room, worst feeling when you are tired and can’t sleep because of elephant person above you
Nice quiet good breakfast
Stayed in May 2024
Reviewed: 28 April 2024
Daphne
United StatesWell maintained property ,clean ,nice garden and grounds
Stayed in April 2024
Reviewed: 23 April 2024
Peter
United StatesThe shower tub was a larger jacuzzi tub. It was fine but likely could use an update.
This is an older property but you can see the pride that the owners take to maintain the facility. The room was very clean and updated. The bed was very comfortable. Staff was very friendly. Breakfast exceeded my expectations!
Stayed in April 2024
Reviewed: 20 April 2024
Isabella
United StatesThe in room coffee was less than average. The screen outside my room was bent as though someone had tried to break into the room. Room was clean but felt dated; not like the picture posted to sell the hotel.
Didn’t eat breakfast. Coffee was acceptable except the packets in the room.
Stayed in April 2024
Reviewed: 8 April 2024
Xochitl
United StatesAlarm at midnight
Easy
Stayed in April 2024
Reviewed: 15 March 2024
Eric
United StatesExterior and hallways
Available
Stayed in March 2024
Reviewed: 5 March 2024
Genea
United StatesA little out dated inside and out for the price. The exterior reminds you more of a Hotel 6 than a Best Western. As well as the energy outside. I saw a few people sitting in a car with seats laid back parked. I can't imagine they were up to anything good, which I thought was weird like they were staking the place. Of course, I hope I'm wrong about my observation. Doesn't sound like anything came of it to my knowledge. Also, the windows/walls are paper thin, you can hear everything, and everyone who walks by.
The room was big, roomy, clean, and close to stores and restaurants.
Stayed in March 2024
Reviewed: 26 February 2024
Danae
United StatesNA
Clean, quiet, comfortable bed, great breakfast
Stayed in January 2024
Reviewed: 6 January 2024
Wanda
United StatesCheck in and check out persons.
Location I was already familiar.
Stayed in January 2024
Reviewed: 7 December 2023
Higham
United StatesCould hear upstairs walking around
Clean. nice carpet
Stayed in December 2023
Reviewed: 3 December 2023
Jamie
United StatesRooms need upgrade. The outlets will not hold plugs. Too lose and our phones did not charge overnight due to this issue. In the walkways there are electrical outlets open and wires sticking out. Bathroom in the room had dirty floor with stains that came off with a wet towel, but that should not have been my job to clean. Would be helpful if there is at least an extra blanket in the rooms for those who get colder than others at night.
at check in the lady at the front counter was extremely nice and helpful with questions
Stayed in December 2023
Reviewed: 26 November 2023
Michael
United StatesPool was extremely cold, spa was not open
Breakfast was good enough. Neighbors were loud, and very noticeable...walls are very thin.
Stayed in November 2023
Reviewed: 31 October 2023
Raquel
United StatesThe wall was peeling. The counter top was peeling off.
The room was spacious.
Stayed in September 2023
Reviewed: 14 October 2023
Ted
United StatesEverything including location
Nothing
Stayed in October 2023
Reviewed: 5 October 2023
Maurice
United StatesRooms are noisy. I was awakened by neighbors showering all morning. It sounded like they were in my room. Also the towels need to be replaced. Very worn and used towels. Breakfast hours are kind of early.
Location, price and staff were very good. Staff was very accommodating, friendly , and professional. Water pressure is very good.
Stayed in October 2023
Reviewed: 29 September 2023
James
United KingdomColour scheme a bit old fashioned
Spacious room, location was fine
Stayed in September 2023
Reviewed: 29 September 2023
Terrance
United Statespoor quality tv
Nice bed.
Stayed in September 2023
Reviewed: 24 September 2023
Christina
United StatesShower made a horrible noise bathroom could hv been cleaner
Comfortable location was great lots of restaurants and shopping close by
Stayed in September 2023
Reviewed: 1 September 2023
Greta
United Statesshower head, carpet, bath towels
location, cleanliness, room size, bed linens
Stayed in August 2023
Reviewed: 8 August 2023
Maurice
United StatesBreakfast area was very small. The food was ok, but would have liked a non cheese option
Location and check in staff. The staff was very acommodating and professional
Stayed in August 2023
Reviewed: 8 August 2023
Danae
United StatesThe bathroom was in kind of rough shape. The tub had tape covering a bunch of different spots on it- some looked to be covering jets, but some tape pieces were not on jets so I’m not sure if there were cracks or something else. When I was coming back to my room on the second floor, I saw that housekeeping had put a stack of clean towels and sheets on lid of the garbage can at the top of the stairs. I called the front desk from my room- and let them know. I said that I wasn’t sure if they were stacking them there as they carried things up and down the stairs since there is no elevator, but it was absolutely disgusting to think about the “clean” sheets and towels in rooms being placed on the gross garbage can lid outside at all. The guy who had answered the phone just said- in a very bored voice- “thanks for letting us know”, and that was it. Didn’t sound surprised, didn’t sound like they would do anything about it. Wouldn’t stay there again knowing that they’re ok with that.
Location, the breakfast was nice to have and was pretty good.
Stayed in August 2023
Reviewed: 4 July 2023
Tonya
United StatesThere were people smoking pot outside the rooms in addition to my first room smelled like it.
The staff was accommodating when I asked to change rooms because the room I initially got smelled like pot. So, the second room was very spacious and comfortable. They have a great burger place next door and the gym equipment was excellent.
Stayed in July 2023
Reviewed: 10 June 2023
Carlos
United StatesThe ac was not working
Quiet
Stayed in June 2023
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