4600 Clayton Road, Concord, CA 94521, United States
#3 of 11 hotels in Concord
Guests' ChoiceBased on 561 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.1
Facilities
7.5
Staff
8.2
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 28 October 2021
Chaim
Israelbreakfast.
Clean and confortable. friendly staf.
Stayed in October 2021
Reviewed: 19 October 2021
Andrea
United StatesThe only downfall was just due to age of property showing signs of age like bathtub was a nice big jet tub but because of its age we weren’t comfortable actually bathing in it due to the appearance of it just not being clean enough to soak in. The room had a odor just kind of stale not unbearable but like it needed to be aired out. When the air was running it wasn’t noticeable and we did find 1 baby cockroach in the bathroom.
We did not have the breakfast, the room was clean staff was pleasant.
Stayed in October 2021
Reviewed: 19 October 2021
Amy
United StatesRooms could use some TLC/updating.
Room was huge! Fridge and microwave were a plus.
Stayed in October 2021
Reviewed: 18 October 2021
Brewer
United StatesThe pictures look better than the room
Location
Stayed in September 2021
Reviewed: 17 October 2021
Shauna
United StatesI haven't got my security deposit back yet!
Stayed in October 2021
Reviewed: 15 October 2021
Minda
United StatesShort staffed. We stayed for 5 days and our room was not cleaned at all. We requested our room to be cleaned on the 3rd day but wasn’t done.
Great location Staff friendly
Stayed in October 2021
Reviewed: 14 October 2021
Linda
United StatesWe had to change rooms because the bathroom floor was not clean. The key card didn't work so there was at least a half an hour of jockeying back and forth to get those things fixed. After that it was fine. They are clearly short-staffed.
It was right around the corner from our destination the next day. It was comfortable and the staff was very nice.
Stayed in October 2021
Reviewed: 12 October 2021
Jennifer
United StatesNothing
Comfort and location
Stayed in October 2021
Reviewed: 10 October 2021
Laura
United StatesRoom to far from parking
Quiet large room with large jetted tub
Stayed in August 2021
Reviewed: 30 September 2021
Amanda
United StatesAll the people hanging out playing music from a speaker all night
Nope
Stayed in September 2021
Reviewed: 28 September 2021
Lorrie
United Stateswifi was poor
clean room, comfortable bed, great location, good price
Stayed in September 2021
Reviewed: 27 September 2021
Brittney
United StatesI loved the easy visibility to the pool so the kids could swim and play and we could watch them from our door.
Stayed in August 2021
Reviewed: 13 September 2021
Chukwuka
United StatesI don't have much complaints but they can improve their service.
Breakfast at the hotel is Ok though they can have more variety and especially, they need to add more tables where people can seat to have breakfast. The location is great because it is very accesible and it is easy to get the things you need around plus their Wifi is great.
Stayed in September 2021
Reviewed: 10 September 2021
David
United StatesThe hallways were dirty and there were piles of trash by the garbage cans. The pool was out of service. It is an older motel and there were rusty bolts that were falling out of the stairway by the pool. The kitchenette was very basic.
Close to the Concord Plaza. Very convenient. Lots of restaurants nearby. Nice big quiet room. Good breakfast with better than average selections. Nice bathroom.
Stayed in August 2021
Reviewed: 4 September 2021
Shylene
United StatesStaff is friendly. The room is very clean. Close to a lot of restaurants
Stayed in August 2021
Reviewed: 4 September 2021
Christine
United StatesHousekeeping only came once during our 3 night stay. A table with 2 chairs would be better than the upholstered chair.
Bed very comfortable.
Stayed in August 2021
Reviewed: 23 August 2021
Nancy
United StatesRoom had strong odor of cigarette smoke
Location is near Concord Pavilion
Stayed in August 2021
Reviewed: 23 August 2021
Bailey
United StatesWater did not get hot.
Location hood. Good restaurants nearby. Unfortunately I forgot about breakfast.
Stayed in August 2021
Reviewed: 19 August 2021
Laura
United StatesLightbulbs were out, AC didnt work very well. Kept cutting off.
The breakfast, the evening staff, the night staff. And parking
Stayed in August 2021
Reviewed: 11 August 2021
Claire
United StatesPeople talking loudly late at night in the halls late at night…
Stayed in August 2021
Reviewed: 10 August 2021
Ash
United StatesWet floor by ac. Put towels down the 3 days we were there and the towels were almost muddy. Upon flipping on the light switch we found a live cockroach. While sitting outside A what appeared to be a homeless guy filled up 8 bags of ice and took off in his car with his lights off.
The location was close to Hurricane Harbor so convenient. T
Stayed in July 2021
Reviewed: 10 August 2021
Ashley
United StatesThe floor by a.c was soaking wet before we got there. I put several towels down no telling how long it had been wet. Also found live cockroach in bathroom. Glad they were giving out breakfast but was told by front desk lady breakfast stopped at 9! Which I was told 10 am. Another thing the pool may have been open but needs some resurfacing done on the inside of pool because of the ruggedness got several scratches on skin.
That the pool was open and they had pool towels.
Stayed in July 2021
Reviewed: 7 August 2021
David
United StatesThe cleaning staff was not friendly AT ALL. What's their problem? I would say hi and they just look at me like I'm a criminal. Whatever!!
The location was good and so was the breakfast
Stayed in August 2021
Reviewed: 6 August 2021
Jenifer
United StatesIf they weren't doing remodeling at 7 am. And if the water didn't turn ice cold in the shower when the other rooms flushed their toilet. Also the water pressure was terrible. Couldn't wash the shampoo out of my hair completely.
The location was convenient for where we were visiting and there is a nations burger and mcdonalds right next door.
Stayed in August 2021
Reviewed: 2 August 2021
Rocha
United StatesThe AC wasent working good thing we were there just to sleep. Both nights baby crying next door moat of the night but it didnt bother us since we got three kids and been there.
Area its nice and clean and great location. And the communication receptionist had when we first arrive was great about been short on cleaning stuff and were everything was at.
Stayed in August 2021
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