1415 Bench Road, Pocatello, ID 83201, United States
#9 of 18 hotels in Pocatello
Guests' ChoiceBased on 232 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
7.7
Staff
8.5
Value for money
7.4
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End of dialog contentReviewed: 26 May 2024
Bell
United StatesRooms were clean. Breakfast was very good and so was the people who ran the breakfast. Prices were kinda pricey for no maid service or anyone checking if we had any needs. No elevator to 2nd floor. Really hard to get luggage up and down to the room and back to the car.
Stayed in May 2024
Reviewed: 18 May 2024
Andrew
CanadaBeautiful breakfast room. Good variety
Stayed in May 2024
Reviewed: 9 April 2024
Paula
United StatesThe motel doesn't have an elevator and I struggled a little to get my suitcase to the second floor. They also need a sign showing the way to the LOBBY. I got confused trying to get to the lobbyto check out.
The room was ckean and comfortable.
Stayed in April 2024
Reviewed: 29 February 2024
Maylon
United StatesI like to run the fan at night
I liked the hot tub
Stayed in February 2024
Reviewed: 2 February 2024
Wayne
CanadaWe called in to a booking agency , instead of calling direct to your hotel. So rates were a lot higher when booked through the agency. The agency booked us for a day later than we needed, so wanted to cancel with the booking agency and book inside the hotel for the right date …however they couldn’t or wouldn’t do that. Thought they would adjust the price at hotel ,but couldn’t do that either. Will know better next time to book directly with the hotel. Also found out they give Canadian snow birds a a bit more of a discount when book direct with the hotel.
Stayed in January 2024
Reviewed: 20 January 2024
Charity
United StatesI was traveling for work and when I made the reservation I asked for a ground floor room as we would need to carry equipment in due to not being able to leave it in the cold vehicle overnight. I was not given a floor room and when asked I was told that because I made it thru a third party there was nothing they would do. There was no elevator either so we had to carry heavy equipment up and down the stairs.
It was very clean and had a nice esthetic. The bellman, and I believe he was training someone, helped us carry some equipment up stairs. Great continental breakfast!
Stayed in January 2024
Reviewed: 20 September 2023
Harold
United StatesThe shower water wasn't particularly hot and the hot tub water was bath tub warm but not the warm temperature one would expect.
Facility grounds were attractive and inviting. The personnel were friendly and responsive. The breakfast was provided promptly by staff.
Stayed in September 2023
Reviewed: 4 September 2023
Brandon
United StatesThe heater was on our last night in the pool area. With it being 85 degrees outside, it was pretty uncomfortable inside the pool area. The beds were very hard! My wife and I had a hard time sleeping because of this. We've stayed here many times in the past over Labor Day weekend, and the beds weren't bad on our other trips. Almost felt like we were sleeping on box springs.
I like that the rooms were clean along with the rest of the property. The pool was well maintained, and I enjoyed swimming with my kids. The free breakfast was good. Nothing fancy, but the food wasn't bad, to be honest. Overall, our stay was very enjoyable! We had 3 rooms as we traveled with my sister and her family, and my aunt. All of our rooms were clean and comfortable.
Stayed in September 2023
Reviewed: 27 August 2023
Brandi
United StatesThe beds wasn't comfortable.
Great breakfast
Stayed in August 2023
Reviewed: 13 August 2023
Phil
United StatesEverything. The room was nicer than expected
Stayed in July 2023
Reviewed: 27 July 2023
Rachel
United StatesA ramp.or elevator to carry luggage upstairs. There were a lot of stairs. Maybe there was an elevator we didn't see. We entered through a side door to get to our room.
Big room, yummy breakfast, clean, location.
Stayed in July 2023
Reviewed: 13 July 2023
Bethany
United StatesNo complaints.
Breakfast had a wonderful spread with pancakes, eggs, muffins, cereal. Juices, hot chocolate and coffee. Nice hours; 6-10!
Stayed in July 2023
Reviewed: 2 July 2023
Claudia
United StatesCan’t think of anything off hand.
Break was always good.
Stayed in June 2023
Reviewed: 4 June 2023
Heather
United Statesobvious repairs needed in hall area (broken blinds) and dirty hallways. Some the cable channels couldn’t get a signal and it’s likely due to the brick structure.
the facilities were updated, clean and spacious
Stayed in June 2023
Reviewed: 16 April 2023
Robert
United StatesBed Pillows----TOO HARD
Room, Breakfast and bed were great! However, the pillows (all 5 of them) made me feel that i was lying on the ground. Recommend that you provide at least two softer pillows--thus allowing guest to select which they would prefer.
Stayed in April 2023
Reviewed: 8 April 2023
Mike
CanadaGreat breckfast!
Stayed in March 2023
Reviewed: 20 March 2023
Sperl
United StatesOur neighbors were extremely loud and the bed was hard.
The location was great!
Stayed in March 2023
Reviewed: 6 March 2023
Sam
United Statesroom was cold and took awhile to warm. no non-slip pad in the tub. very expensive.
good location. beds are very comfortable. clean and smelled good.
Stayed in March 2023
Reviewed: 29 November 2022
Benjamin
United StatesFacility is getting to the point that it needs some remodeling.
Room size exceptional. Breakfast was excellent.
Stayed in November 2022
Reviewed: 23 October 2022
Lisa
United Statesno elevator
24 hour pool and jacuzzi and the faculty was lovely
Stayed in October 2022
Reviewed: 11 September 2022
Maxine
United StatesScreen was removed from our window one morning I reported it and no response all day of being gone was it not replace when we returned, maybe maintenance was busy.
Rooms were excellent the breakfast could have had more variety of item and some food could have been warmer. All in all food was fine.
Stayed in August 2022
Reviewed: 16 August 2022
Lisa
United Statespool
Stayed in July 2022
Reviewed: 6 August 2022
John
United Statesbar and restaurant on site
Stayed in August 2022
Reviewed: 25 July 2022
Dani
United StatesThe breakfast could have more variety.
That the pool and gym are open 24 hours.
Stayed in July 2022
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