3650 Cerrillos Road, Santa Fe, NM 87507, United States
#24 of 44 hotels in Santa Fe
Guests' ChoiceBased on 923 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.2
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Tracey
United StatesBed could be a little more comfortable
Breakfast was great. Staff were very friendly
Stayed in May 2024
Reviewed: 21 May 2024
Graham
New ZealandRoom was dark and rather dated. Bathroom was small. Breakfast choices rather limited.
Good size room with comfortable bed. Good location handy to shops and food places.
Stayed in May 2024
Reviewed: 21 May 2024
Donna
United StatesDid not like the BIG decorator pillows on the bed. They were in the way. Bathtub/shower had a soft patch. Weird to step on..
Bed was very comfortable. Good quality hot and cold breakfast was a good value. It's much better than some other hotels of the same level. Appreciated housekeeping servicing the room daily during our stay.. Liked that the hotel was vertical on the property, so no rooms heard traffic noise.
Stayed in May 2024
Reviewed: 18 May 2024
Nancy
United StatesEverything was just fine
It was okay and easy in for parking and nice staff
Stayed in May 2024
Reviewed: 18 May 2024
Robert
United Statesgreat timely service
Stayed in May 2024
Reviewed: 17 May 2024
Geoff
New ZealandFor the price the location was average and the bed was small
Stayed in May 2024
Reviewed: 16 May 2024
Doug
United StatesAc little noisy
Great location, main road into historic town, plenty of retail & restaurants close by
Stayed in May 2024
Reviewed: 7 May 2024
Christopher
AustraliaThe pool and comfortable rooms.
Stayed in May 2024
Reviewed: 2 May 2024
Michael
United StatesEmpty exterior garbage and ash trays.
Comfortable bed, accommodating staff.
Stayed in April 2024
Reviewed: 2 May 2024
Luis
United StatesBathroom was small, sink space was small, and toilet was very small.
Security, spacious room, and a variety of breakfast items.
Stayed in April 2024
Reviewed: 29 April 2024
Jonathan
United StatesIt was good I can't really say anything bad about it
Hotel and room decor was nice good breakfast also
Stayed in April 2024
Reviewed: 26 April 2024
Dieuwke
NetherlandsFine location to explore the town!
Stayed in April 2024
Reviewed: 25 April 2024
Colleen
United StatesLots of breakfast items. Staff very friendly and helpful.
Stayed in March 2024
Reviewed: 25 April 2024
Sabine
United StatesNeighborhood...right next to a pawn shop, hard to see from street.
Comfortable room
Stayed in April 2024
Reviewed: 24 April 2024
Kelly
United StatesBreakfast was terrible, overpriced, older property
Good location, spacious room, friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United StatesWell....my husband and I were stuck for 30 minutes in the elevator which mal-functioned. The rescue squad was eventually able to pry open the door to help us out. That was upsetting but all was fine in the end.
Cleanliness, helpful front desk. ( I mistakenly booked a room with one queen bed and was quickly switched to a room with 2 queen beds). Thank you! The included hot breakfast was abundant with choices for all tastes.
Stayed in April 2024
Reviewed: 20 April 2024
The
United StatesIt seems the walls are kinda thin and you can hear people in the hallway but it's not a big deal.
The location is perfect, Comparing to other chain hotels this branch is tiny but cozy and nice. The 24 hrs Water and coffee service is really nice and you can even buy drinks anytime you want from the reception with really cheap prices. The air conditioner works so greatly. Breakfast is good too.
Stayed in April 2024
Reviewed: 14 April 2024
Anita
United StatesSoundproofing could be better. Should not be able to hear guests in the next room talking or guests above us walking around their room
Breakfast variety was good. Especially liked the fresh fruit.
Stayed in April 2024
Reviewed: 9 April 2024
Karla
United StatesLack of bathrobes
Excellent
Stayed in March 2024
Reviewed: 8 April 2024
Theresa
United StatesThe breakfast options didn't look great. We stuck to bagels and yogurt to hold us over.
The location was great! Close to restaurants and shopping center. The room was clean and comfortable. Good value for the hotel!
Stayed in April 2024
Reviewed: 4 April 2024
Tammie
United StatesThe pool area was clean and big. The breakfast had a great selection of food. Waffles with a few other hot varieties and a bunch of pasteries. The rooms were pretty large and the family suite would have been perfect for us except two of the beds were fulls and not queens. I don't think that was very clear when I booked it.
Stayed in April 2024
Reviewed: 1 April 2024
Marta
United KingdomDark rooms. Didn't like the fact that at the breakfast they use plastic cutlery.
Clean rooms, comfortable beds, nice stuff.
Stayed in March 2024
Reviewed: 31 March 2024
Donald
United StatesTub did not drain well when used. breakfast seating area somewhat under-sized.
checkin and departure
Stayed in March 2024
Reviewed: 26 March 2024
James
United StatesNeed to have some kind if grip on the steps of the hot tub.
Stayed in March 2024
Hamburg, Germany
Paris, France
Rijmenam, Belgium
Dorsel, Germany
Rio de Janeiro, Brazil
Rio Verde, Brazil
Mooloolaba, Australia
Cape Town, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content